Julie Upton
Lowestoft,Suffolk
Overview
26
26
years of professional experience
3
3
years of post-secondary education
Work history
Housekeeper
Hotel Victoria
Lowestoft, Suffolk
05.2022 - Current
- Organised cupboards and wardrobes to enhance orderliness in the hotel.
- Completed deep cleaning tasks resulting in a germ-free environment.
- Promoted safety through checking household appliances to prevent potential hazards.
- Maintained high hygiene standards for improved living conditions.
- Made beds daily to ensure a neat bedroom area.
- Meet guests' needs by delivering top-notch hospitality services during their stay.
- Created welcoming atmosphere with regular dusting and vacuuming of rooms.
- Managed waste disposal effectively for a cleaner environment.
- Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
- Serviced bathrooms with fresh supplies and regular cleaning.
Housekeeper
Hatfield Hotel
Lowestoft, Suffolk
03.2019 - 05.2022
- Promoted safety through checking household appliances to prevent potential hazards.
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Interacted positively and professionally with residents, maintaining excellent service standards.
- Created welcoming atmosphere with regular dusting and vacuuming of rooms.
Bar/Food server
Waterlane Leisure Centre
Lowestoft, Suffolk
04.2003 - 05.2005
- Set tables properly prior to meal times for an organised dining experience.
- Communicated daily specials and menu changes clearly to diners encouraging informed ordering decisions.
- Coordinated with bar staff for drink orders enhancing overall meal experiences.
- Enhanced dining atmosphere by providing friendly, attentive service.
Supermarket shelf stacker
Somerfield
Lowestoft, Suffolk
02.1999 - 03.2003
- Responded courteously to customer needs, directed them towards desired products if needed.
- Assisted in weekly restocks of supermarket shelves with new deliveries from suppliers.
- Checked use-by dates regularly, removed out-of-date items from shelves promptly for food safety compliance.
Education
N/A - N/A
Denes High School
Lowestoft, Suffolk 09.1988 - 07.1991
Skills
- High standards of cleanliness
- Customer satisfaction focus
- Fun vibrant and approachable
- Very much a people person
- Willing to give my all and adapt to changes
- Baking fundamentals
- Empathy towards customers
- Team player
Affiliations
- Enjoy spending time with family and friends. Love decorating, music, country side and socialising.
References
References available upon request.
Timeline
Housekeeper
Hotel Victoria
05.2022 - Current
Housekeeper
Hatfield Hotel
03.2019 - 05.2022
Bar/Food server
Waterlane Leisure Centre
04.2003 - 05.2005
Supermarket shelf stacker
Somerfield
02.1999 - 03.2003
N/A - N/A
Denes High School
09.1988 - 07.1991