Julie Simms
Sunderland ,Tyne and Wear
Summary
Accomplished professional with extensive expertise in health and safety compliance, staff management, and workplace efficiency improvement. Demonstrates exceptional skills in conflict negotiation, time management mastery, and proactive attitude. Proven track record in quality control assessment, scheduling expertise, and contract negotiation. Adept at enforcing safety procedures and regulations while maintaining excellent organisation and task prioritisation. Committed to enhancing workplace safety through comprehensive health and safety training and reporting.
Offering strong organisational and leadership skills with background in team coordination and customer service. Knowledgeable about maintaining high standards of cleanliness and safety, coupled with keen eye for detail. Ready to use and develop communication, problem-solving, and time management skills in a trainee solicitor role.
Overview
13
13
years of professional experience
Work History
Cleaning manager
Wear Clean
Sunderland , Tyne and Wear
12.2022 - 06.2023
- Managed the timely completion of tasks to maintain cleanliness and orderliness.
- Led team meetings to discuss improvements in cleaning methods.
- Collaborated with management in recruitment and training of new staff members.
- Monitored use of cleaning materials, reducing unnecessary wastage.
- Enhanced customer experience by maintaining a tidy atmosphere at all times.
- Delegated tasks among team members for efficient workflow.
- Assessed performance of cleaners, providing feedback for improvement.
- Maintained a clean, safe environment by supervising daily cleaning tasks.
- Resolved customer complaints promptly with active listening and problem-solving skills.
- Fostered positive relationships with clients through strong communication skills.
- Conducted regular inspections to ensure adherence to health and safety regulations.
- Developed rotas considering cleaner's preferences and company needs.
- Scheduled work shifts to meet cleaning needs and staffing requirements.
- Reported on accidents and investigated incidents to protect staff safety.
- Used excellent problem-solving skills to quickly resolve issues.
- Maintained strict health and safety compliance through diligent inspections, mitigating potential risks.
- Liaised with clients to provide quotes and determine cleaning needs.
Property manager
Star Properties
Birmingham
01.2020 - 06.2022
- Organised regular meetings with property owners regarding updates or concerns related to their investments.
- Developed strategies to retain tenants, fostering long-term residency and stable rental income.
- Oversaw rent collection to ensure consistent cash flow for property owners.
- Increased tenant satisfaction by addressing and resolving complaints promptly.
- Managed tenant move-ins and move-outs efficiently, reducing property vacancy periods.
- Ensured compliance with housing laws and safety regulations, protecting both landlord and tenant rights.
- Carried out property inspections for maintaining a high standard of cleanliness and repair.
- Conducted thorough background checks on potential tenants, mitigating risk of default or damage to properties.
- Tracked expiring leases proactively; initiated renewal conversations ahead of deadlines.
- Managed multiple rental properties with outstanding planning and organisation.
- Drafted leasing and sale agreements for tenant signing.
- Inspected rental properties before and after tenancies, appropriately handling bond payments.
- Advised customer on contract law and property law.
- Carried out reference and credit checks on new clients.
- Collaborated with clients, solicitors and surveyors to progress property sales.
Bar manager
Windsor Castle Pub
Sunderland , Tyne and Wear
11.2010 - 10.2013
- Trained new staff on customer service protocols to enhance guest experience.
- Handled customer complaints effectively, ensuring repeat business from satisfied patrons.
- Managed cash handling procedures, reducing discrepancies in the daily tally.
- Enhanced customer satisfaction with professional bartending techniques.
- Fostered positive relationships with customers enhancing their loyalty towards the establishment.
- Streamlined bar operations by implementing efficient inventory management strategies.
- Maintained a clean and hygienic environment, improving overall ambiance of the bar.
- Coordinated events at the venue, leading to increased bookings.
- Oversaw general maintenance of bar equipment resulting in fewer operational disruptions.
- Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
- Scheduled weekly rosters for staff allocation optimising resources efficiently.
- Negotiated supplier contracts for better pricing and improved product quality.
- Conducted routine safety checks to adhere to health and safety regulations in premises.
- Ensured compliance with local licensing laws for smooth operation of the bar.
- Built loyal customer base by creating welcoming environment with top quality service.
Education
GCSEs - English Language
Southmoor School
Sunderland 06.2002 - 06.2006
GCSEs - English Literature
Southmoor School
Sunderland 06.2002 - 06.2006
GCSEs - Maths
Southmoor School
Sunderland 06.2002 - 06.2006
GCSEs - Textiles
Southmoor School
Sunderland 06.2002 - 06.2006
GNVQ - ICT
Southmoor School
Sunderland 06.2002 - 06.2006
A-Levels - Law
Bede Six Form
Sunderland 09.2006 - 07.2008
A-Levels - ICT
Bede Six Form
Sunderland 09.2006 - 07.2008
LLB Law - Law
The Open University
Milton Keynes 10.2023 -
Skills
- Flexibility in work hours
- Conflict negotiation
- Time management mastery
- Supply chain understanding
- Workplace efficiency improvement
- Quality control assessment
- Proactive attitude
- Health and Safety Compliance
- Scheduling expertise
- Establishment maintenance
- Fire safety procedures
- Rota development
- First Aid certification
- Team oversight
- Contract negotiation
- Task prioritisation
- MS office proficiency
- Assignment delegation
- Staff management
- Excellent organisation
- Health and safety training
- HR practices
- Health and Safety reporting
- Safety procedure enforcement
- Health and Safety regulations
- Complaint resolution
Affiliations
- Reading
- swimming
Accomplishments
student of the year: Bede Six Form 2008
Timeline
LLB Law - Law
The Open University
10.2023 -
Cleaning manager
Wear Clean
12.2022 - 06.2023
Property manager
Star Properties
01.2020 - 06.2022
Bar manager
Windsor Castle Pub
11.2010 - 10.2013
A-Levels - Law
Bede Six Form
09.2006 - 07.2008
A-Levels - ICT
Bede Six Form
09.2006 - 07.2008
GCSEs - English Language
Southmoor School
06.2002 - 06.2006
GCSEs - English Literature
Southmoor School
06.2002 - 06.2006
GCSEs - Maths
Southmoor School
06.2002 - 06.2006
GCSEs - Textiles
Southmoor School
06.2002 - 06.2006
GNVQ - ICT
Southmoor School
06.2002 - 06.2006
Similar Profiles
TIFFANY MARIE AGUILARTIFFANY MARIE AGUILAR
Office Manager at Clean Clean Squeaky Clean LLC.Office Manager at Clean Clean Squeaky Clean LLC.
Greyson GrahamGreyson Graham
Retail Sales Associate at Alpine Wear SammyRetail Sales Associate at Alpine Wear Sammy
Mantanakon KlabtablangMantanakon Klabtablang
Warehouse Assistance Manager at CPPC Outdoor Wear (Cambodia) Co.,Ltd.Warehouse Assistance Manager at CPPC Outdoor Wear (Cambodia) Co.,Ltd.