Julie Shaw
High Wycombe,United Kingdom
Summary
Dedicated and reliable professional with experience in hospitality. Promoted to retail supervisor after one year of bar work, overseeing operations for four units including two cafes, a shop, and a bar. Managing the ordering, stocktaking, cash handling, and staff scheduling while providing support to team members as needed.
including working at officers mess events helping with silver service.
between 2003 to 2017 i was a full time mum bringing up my four children.
Overview
9
9
years of professional experience
Work history
Retail supervisor
Sodexo
High Wycombe, Buckinghamshire
08.2018 - Current
- working closely with retail manager for planning promotional events successfully.
- Trained new employees
- Ensured compliance with health and safety regulations for safer working environment.
- Monitored stock levels to avoid overstocking or understocking issues.
- Coordinated staff schedules for efficient store operations.
- Executed detailed inventory checks and stock take tasks on weekly basis, ensuring records of stock levels were consistently accurate.
- Engaged with suppliers to facilitate smooth delivery schedules.
- Cashed up tills and counted takings to balance books at business close.
- Facilitated smooth store operations, performing daily opening and closing functions.
- Ensured accurate cash processing by diligently following company procedures.
- Maintained high accuracy rate in counting large amounts of cash and coins. following company banking procedures to G4S.
- Verified invoices against purchase orders to support smooth execution of weekly processes.
Bar steward
Sodexo
High Wycombe, Buckinghamshire
06.2017 - 08.2018
- Operated till systems correctly by taking payments from customers.
- Kept work areas clean and tidy by removing waste, cleaning glasses and utensils.
- Maintained clean and organised bar area for efficient operation.
- Ensured customer satisfaction by providing excellent service.
- Organized special events, creating exciting experiences for patrons.
- Maintained bar stocks, replenishing daily as necessary.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Improved customer loyalty with friendly and attentive service.
Education
Certificate of Higher Education - Intermediate food safety
Sodexo
High Wycombe, Buckinghamshire 04.2021 -
GCSEs -
Malory Secondary School
Bromley 09.1995 - 06.1996
Skills
- Store opening and closing
- THINK-25 policy implementation
- Prompt stock ordering
- Purchase order processing
- Cash handling
- Staff scheduling experience
Timeline
Certificate of Higher Education - Intermediate food safety
Sodexo
04.2021 -
Retail supervisor
Sodexo
08.2018 - Current
Bar steward
Sodexo
06.2017 - 08.2018
GCSEs -
Malory Secondary School
09.1995 - 06.1996