
A professional with a strong foundation in customer-centric roles, demonstrating excellent interpersonal skills and a proven ability to lead and collaborate effectively within teams. Highly articulate, with exceptional written and verbal communication abilities, complemented by computer literacy. Known for being friendly, approachable, and maintaining a helpful attitude in all interactions.
Stage Management, Prop Production and Costume
Planning and executing scene changes in association with actors/directors
Managing ticketing system and Front of House
Scheduling and organisation of First Aid Training courses
Helping delegates/companies to choose the right training by advising on course content and appropriateness
Liaising with delegates and trainers
Booking training rooms
Producing all compliant paperwork
Meet/Greet delegates on training days
Verify IDs
Checking of exam paperwork and production of certificates post training
Operating as part of a small team to organise and deliver a three day music festival which has about 5,000 visitors
Particular responsibility for ticketing and front of house
Liaising with security team in the run up to and during the event for safe delivery of the event
Organising team of voluntary stewards approximately 30-40 including finding them in local community, training them and organising rosters.
Supervision in conjunction with the team of get in/event build and get out/event deconstruction
On active duty managing entrance of visitors, safe practices and dealing with incidents arising throughout the festival
Community outreach before the event for connection with local business
Running family businesses - one online retail and one swimming pool servicing and refurbishment
Working as customer service/sales
Technical support both written and on the phone
Book keeping/banking
Ordering/stock control
Despatch of products
Invoicing/processing orders on the phone and via website
Maintenance of website
Took a break when my daughter was born in February 2008 to focus on looking after her although still did administrative tasks for the family business.
Volunteered for Pre School Committee (Chair of Trustees) and Primary School PTA throughout her times at these two establishments.
Taking bookings, scheduling riding classes
Meet/greet customers, aid with fitting of hats and other riding equipment
Work with Riding School manager to match rider with correct horse for safety
Schedule and organise childrens riding classes and holiday courses
Supervise children in non mounted activities with due regard to safety
Occasionally escort groups of riders around Richmond Park
During my college years worked part time in retail and hospitality.
After leaving college worked in a variety of permanent and temporary roles within Administration/clerical roles before taking a break to travel between 1993 and 1996.