Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Julie Reilly

Forest Row,East Sussex

Summary

A professional with a strong foundation in customer-centric roles, demonstrating excellent interpersonal skills and a proven ability to lead and collaborate effectively within teams. Highly articulate, with exceptional written and verbal communication abilities, complemented by computer literacy. Known for being friendly, approachable, and maintaining a helpful attitude in all interactions.

Overview

40
40
years of professional experience
6
6
years of post-secondary education

Work history

Production Manager

Sketchhouse (The FROW Show)
Forest Row, East Sussex
2023.02 - Current

Stage Management, Prop Production and Costume

Planning and executing scene changes in association with actors/directors

Managing ticketing system and Front of House

Centre Administrator/IQA

Sussex First Aid Training
Forest Row, East Sussex
2021.01 - Current

Scheduling and organisation of First Aid Training courses

Helping delegates/companies to choose the right training by advising on course content and appropriateness

Liaising with delegates and trainers

Booking training rooms

Producing all compliant paperwork

Meet/Greet delegates on training days

Verify IDs

Checking of exam paperwork and production of certificates post training

Front of House Manager/Event Organiser

FRF Events
Forest Row, East Sussex
2019.06 - Current

Operating as part of a small team to organise and deliver a three day music festival which has about 5,000 visitors

Particular responsibility for ticketing and front of house

Liaising with security team in the run up to and during the event for safe delivery of the event

Organising team of voluntary stewards approximately 30-40 including finding them in local community, training them and organising rosters.

Supervision in conjunction with the team of get in/event build and get out/event deconstruction

On active duty managing entrance of visitors, safe practices and dealing with incidents arising throughout the festival

Community outreach before the event for connection with local business

Customer Service and other aspects

Self Employed
Forest Row
2012.07 - 2025.12

Running family businesses - one online retail and one swimming pool servicing and refurbishment

Working as customer service/sales

Technical support both written and on the phone

Book keeping/banking

Ordering/stock control

Despatch of products

Invoicing/processing orders on the phone and via website

Maintenance of website

Maternity Leave

None
Forest Row
2008.02 - 2012.01

Took a break when my daughter was born in February 2008 to focus on looking after her although still did administrative tasks for the family business.

Volunteered for Pre School Committee (Chair of Trustees) and Primary School PTA throughout her times at these two establishments.

Image Consultant

Colour Me Beautiful
London
1998.01 - 2008.02
  • Working with clients one to one, in workshops and in large presentations
  • Advising on colour and style choices
  • Sales of make up products and scarves as add ons during consultations
  • Analysis of colour type, style personality and lifestyle to ensure suitability for each individual
  • Personal shopping and wardrobe weeding services
  • Running corporate workshops and large group presentations with regard to image in business
  • Also presented products on shopping channels and participated in television and radio interviews and debates

Administrator

Stag Lodge Stables, Richmond Park
London
1996.09 - 2000.06

Taking bookings, scheduling riding classes

Meet/greet customers, aid with fitting of hats and other riding equipment

Work with Riding School manager to match rider with correct horse for safety

Schedule and organise childrens riding classes and holiday courses

Supervise children in non mounted activities with due regard to safety

Occasionally escort groups of riders around Richmond Park

Various

Various
1986.07 - 1993.01

During my college years worked part time in retail and hospitality.

After leaving college worked in a variety of permanent and temporary roles within Administration/clerical roles before taking a break to travel between 1993 and 1996.

Education

NCFE Level 1 Certificate - Exploring the Aviation Industry

Crawley College
Crawley
2026.03 - 2026.03

Secretarial Studies Certificate - Business Administration

Guildford College of Technology
Guildford
1985.09 - 1986.07

A-Levels - English Language and Literature

Farnborough Sixth Form College
Farnborough
1984.09 - 1985.07

GCSEs - Various

Luckley Oakfield School
Wokingham
1979.09 - 1984.07

Skills

  • Excellent interpersonal skills with a long history of working in customer centric roles
  • Team working and team leading skills
  • Computer literate
  • Articulate with excellent written and verbal communication skills
  • Friendly and approachable with a helpful attitude

Affiliations

  • Theatre production, stage management, acting and performing
  • Regular member of a local quiz team

Timeline

NCFE Level 1 Certificate - Exploring the Aviation Industry

Crawley College
2026.03 - 2026.03

Production Manager

Sketchhouse (The FROW Show)
2023.02 - Current

Centre Administrator/IQA

Sussex First Aid Training
2021.01 - Current

Front of House Manager/Event Organiser

FRF Events
2019.06 - Current

Customer Service and other aspects

Self Employed
2012.07 - 2025.12

Maternity Leave

None
2008.02 - 2012.01

Image Consultant

Colour Me Beautiful
1998.01 - 2008.02

Administrator

Stag Lodge Stables, Richmond Park
1996.09 - 2000.06

Various

Various
1986.07 - 1993.01

Secretarial Studies Certificate - Business Administration

Guildford College of Technology
1985.09 - 1986.07

A-Levels - English Language and Literature

Farnborough Sixth Form College
1984.09 - 1985.07

GCSEs - Various

Luckley Oakfield School
1979.09 - 1984.07
Julie Reilly