Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Julie Nelmes

Cranleigh

Summary

Compassionate and dedicated, demonstrates strong interpersonal and communication skills, plus natural ability to connect with children and adults.


Offering strong foundation in leadership, multitasking and organisation skills, team collaboration, and problem-solving. Knowledgeable about customer service, conflict resolution, and time management.


Seeks opportunities to improve processes, procedures and practices, eager to apply knowledge and gain practical experience.


Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.

Overview

45
45
years of professional experience

Work History

Childminder

Self-employeed
West Ewell
11.2014 - 02.2025
  • Provided high-quality in-home care for infants, toddlers and children aged 6-11
  • Prepared nutritious meals to encourage healthy eating habits.
  • Performed newborn nursery duties effectively, such as changing nappies, feeding bottles and introducing nap routines.
  • Promoted good behaviour with consistent discipline techniques.
  • Ensured child safety by supervising activities and providing a clean environment.
  • Created a stimulating environment that encouraged learning and exploration.
  • Offered learning-through-play activities, stimulating physical, mental and social development.
  • Maintained detailed records of each child's progress and behaviours.
  • Provided emotional support during periods of distress or discomfort.
  • Managed emergencies efficiently, ensuring the safety of all parties involved.
  • Coordinated play dates, fostering socialisation skills amongst peers.
  • Maintained exceptional levels of cleanliness and hygiene to best protect children's health and safety.
  • Built trusted relationships with parents through outstanding levels of care and communication.
  • Role-modelled desired behaviours, habits and actions.
  • Organised educational games, resulting in improved cognitive abilities.
  • Supervised children's play at home and in external settings, ensuring their physical safety at all times.
  • Carried out meticulous risk assessments for continued child safety and highest adherence to current regulations.
  • Communicated effectively with parents regarding the child's day-to-day activities and behaviours.
  • Handled accidents and emergencies calmly and professionally, logging incident details for necessary reference.
  • Incorporated cultural awareness into daily activities to foster diversity appreciation.
  • Provided personal care to special needs children, effectively implementing therapy programmes into daily routines.

Higher level teaching assistant

Danetree Junior School
West Ewell, surrey
01.2002 - 04.2014
  • Enhanced pupil engagement by developing and implementing interactive lesson plans.
  • Liaised with external agencies as part of multi-disciplinary teams supporting child welfare initiatives.
  • Reinforced positive behaviour with consistent classroom management techniques.
  • Participated in teacher training sessions to keep abreast of educational trends and strategies.
  • Tutored students individually and in small groups to reinforce learning concepts from core subjects.
  • Assisted teachers in creating an inclusive learning environment for all students.
  • Maintained sensitivity towards students with additional needs, continually improving their development.
  • Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
  • Aided in the development of Individual Education Plans for SEN children, improving personalised support.
  • Supervised students to maintain adherence with health and safety requirements, inside and outside classroom environments.
  • Implemented special education strategies, ensuring equal access to curriculum for SEN pupils.
  • Delivered differentiated instruction to accommodate varied learning.
  • Prepared positive, productive learning environments with engaging wall displays and effective resources.
  • Prepared teaching resources and materials for effective lessons.
  • Worked closely with parents and guardians, maintaining open lines of communication regarding pupil progress.
  • Promoted academic achievement through one-on-one support for struggling pupils
  • Recommended additional materials and resources to improve student skills.
  • Provided pastoral care to students, fostering a safe and supportive school environment.
  • Distributed learning materials, textbooks and stationery, enabling full student cooperation in activities.
  • Cultivated close working relationships with students, teaching staff and parents.
  • Provided safe, stimulating classroom environments to maximise student engagement and attainment.
  • Established effective classroom routines by providing high-quality practical support to teaching staff.
  • Delivered well-structured one-on-one support sessions to students with learning difficulties to improve test scores.
  • Prevented student misbehaviour through constant classroom monitoring and prompt interventions.
  • Attended parent-teacher meetings providing additional insight into individual pupil performance.
  • Contributed to department and faculty meetings to continuously assess and improve internal practices.
  • Administered examinations, assessed results and issued fair grades.
  • Mentored groups of 6 students annually, providing academic and pastoral support as appropriate.


Assistant store manager

Littlewoods Retail Group
Kingston
07.1980 - 07.2000
  • Coordinated staff meetings for improved communication and team morale.
  • Completed administrative tasks such as generating reports on sales trends, losses or thefts without delay or errors.
  • Monitored sales performances daily, identified slow-moving products and took corrective actions promptly.
  • Improved store appearance for enhanced shopper experience through regular cleaning and organising of displays.
  • Provided assistance during peak trading hours, kept checkouts moving quickly whilst maintaining excellent customer service levels.
  • Aided in loss prevention efforts; ensured security measures were adhered to throughout the store.
  • Facilitated smooth operation with effective scheduling and task delegation.
  • Handled employee concerns discreetly; fostered healthy working environment.
  • Managed cash registers, handled financial transactions accurately.
  • Collaborated closely with Store Manager to develop marketing strategies that drove footfall into the shop.
  • Maintained health and safety standards within the store to ensure compliance with company policies and legal requirements.
  • Resolved customer complaints efficiently, ensured customer satisfaction.
  • Ensured timely stocking of products on shelves to maintain a well-stocked shop floor.
  • Implemented promotional activities, increased product visibility and awareness amongst customers.
  • Enhanced customer service by training store staff on product knowledge and sales techniques.
  • Assisted in recruitment process to build a high-performing retail team.
  • Streamlined inventory management for optimal stock level maintenance by implementing an efficient tracking system.
  • Fostered a positive shopping environment by ensuring the store was clean, organised and inviting at all times.
  • Logged transaction reports for up-to-date sales records.
  • Monitored stock levels and ordered popular items to meet customer demand.
  • Assessed store outgoings against staff and resource budgets.
  • Approved customer refunds and exchanges upon close item inspection.
  • Mentored staff on handling and resolving customer concerns.
  • Instructed staff on point-of-sale till operation and transaction processing.
  • Delegated tasks to staff to meet daily service requirements.
  • Improved theft prevention through upgraded store security monitoring.
  • Maximised store revenue through add-on sales and offer promotion.
  • Supported management in recruitment and staff development processes.
  • Displayed goods and prices clearly to maximise customer interest.
  • Scheduled staff rotas to meet business demands within budget.
  • Kept updated inventories for reliable stock management.
  • Attended to customer needs promptly, leading shop teams by example.
  • Motivated sales teams to achieve daily store targets.
  • Handled grievances professionally to maintain staff satisfaction levels.
  • Observed customer buying trends to maximise future revenue opportunities.

Education

GCSEs -

Sion Manning Girls school
london

Skills

    Excellent communication

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Interests

I adore spending time with my kids, walking, reading and cooking

Timeline

Childminder

Self-employeed
11.2014 - 02.2025

Higher level teaching assistant

Danetree Junior School
01.2002 - 04.2014

Assistant store manager

Littlewoods Retail Group
07.1980 - 07.2000

GCSEs -

Sion Manning Girls school

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Julie Nelmes