julie McElnea
Altrincham,Cheshire
Summary
Focused Bus Driver offering years of superior performance in transport operations. Accustomed to meticulously verifying safety of vehicles and equipment. Keen to contribute value to team through integrity and dedication to quality transport service. Qualified Bus Driver with years of experience in safe passenger transportation. Well-versed in maintaining efficient route times while retaining diligent focus on safety and security. Skilled in drafting necessary reports regarding route and navigation data. Committed to passenger safety, demonstrated through impeccable driving history. Friendly professional delivering excellent customer care through safe, responsible driving. Skilled in meeting route timetables through expert navigation Good people skills and attention to detail when driving routes. Dependable in following schedules and maintaining professional standards. Focused Bus Driver offering years of superior performance in transport operations. Keen to contribute value to the Stagecoach team through integrity and dedication to quality transport service. Focused and reliable with proven expertise in meeting customer needs. Organised and dependable, successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals. Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Hard-working with strong organisational skills. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work history
Teaching assistant level 2
Henderson Avenue Primary School
Scunthorpe, North Lincolnshire
01.2004 - 01.2006
- Enriched learning environment for all students by de-escalating behavioural issues and working to minimise low-level classroom disruption.
- Worked closely with the teacher to accommodate needs of students whilst challenging all pupils to reach their full potential.
- Led group sessions to groups of up to 10 KS students to develop skills in reading and writing.
- Assisted the teacher to deliver lessons to classes of 30 students in line with national curriculum.
- Worked 1:1 with 2 SEN pupils in core subject lessons.
- Welcome training and professional development opportunities to achieve personal development.
- Planned and delivered structured interventions to manage complex behavioural issues and minimise obstacles to learning.
- Motivated students to actively participate in classroom activities and collaborate with peers on team projects.
- Provided friendly, enthusiastic support to pupils in individual and group support settings.
- Acted as superb role model, consistently promoting school mission and values.
- Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
- Managed pupil behaviour to cultivate focused and productive classes.
- Supervised pupils during lunchtimes and educational visits.
Warehouse Manager
FedEx UK
Scunthorpe, North Lincolnshire
01.2004 - 01.2006
- Provided updates on critical shipments to corporate departments and customers.
- Oversaw and motivated teams of 12 employees.
- Increased staff motivation by introducing incentive programmes based on team attendance and productivity.
- Supervised 12 employees in the warehouse.
- Followed health and safety protocol at all times.
- Implemented and enforced internal policies and procedures.
- Trained new staff on job duties, company policies and safety procedures to facilitate rapid onboarding in times of peak demands.
- Expertly handled employee conflicts in line with company procedures, addressing issues and preventing recurrence.
- Keeping warehouse organised for optimum efficiency.
- Handled day-to-day shipping and receiving, typically overseeing more than 800 packages per day.
Bus driver
Stagecoach Manchester
Sharston Wythenshawe, greater Manchester
02.2011 - 01.2024
- Made scheduled stops dictated by assigned route, keeping within five minutes of estimated time of arrival.
- Created enjoyable travel experiences by engaging passengers in lively conversations.
- Performed safety checks before and after shifts, completing daily checklists.
- Announced upcoming stops and potential route delays to passengers.
- Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm and disabled passengers.
- Assisted passengers with difficulties or disabilities to safely board and disembark buses.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
- Collected cash fares and completed daily paperwork accurately.
Bus driver
JPT Bus Company
Middleton, , Greater Manchester
11.2009 - 02.2011
- Created enjoyable travel experiences by engaging passengers in lively conversations.
- Performed safety checks before and after shifts, completing daily checklists.
- Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm and disabled passengers.
- Assisted passengers with difficulties or disabilities to safely board and disembark buses.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
- Collected cash fares and completed daily paperwork accurately.
Teaching assistant level 3
Grange Lane Infant School
Scunthorpe, North Lincolnshire
10.2007 - 11.2009
- Developed and maintained positive, impactful relationships with students, facilitating improved learning outcomes.
- Assisted with planning and preparing lessons, evaluating and adjusting teachings to suit student age and capability.
- Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
- Provided friendly, enthusiastic support to pupils in individual and group support settings.
- Supervised pupils during lunchtimes and educational visits.
- Acted as superb role model, consistently promoting school mission and values.
- Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
- Offered support to special needs students, guaranteeing safety and access to equitable learning.
- Maximised class teacher productivity by preparing work and activities in advance of lessons.
- Created and distributed instructional materials for group and one-on-one use.
- Supported development of appropriate resources, working with teachers to guarantee provision met learning needs.
- Managed pupil behaviour to cultivate focused and productive classes.
- Aided improvements in educational, emotional and social development.
- Helped student to build confidence by cultivating trusted atmosphere in group settings.
Education
Cache Level 3 - Teaching Assistant
North East Lincolnshire Adult Education
Grimsby, North East Lincolnshire 06.2007 - 06.2008
University Foundation Award (ICT) Level 4 - ICT
The University of Hull
Scunthorpe, North Lincolnshire 07.2009 - 09.2009
NVQ Level 2 - Teaching Assistant
North Lincolnshire Adult Education
Scunthorpe, North Lincolnshire 05.2007 - 05.2008
Skills
- Customer service
- Clean driving record
- Technology-based navigation
- Ticket issuing
- Bus disability equipment knowledge
- Safety-conscious
- Local route knowledge
- Operations management
- Logistics management
- Distribution and warehousing
- Shipping and receiving
- Forklift operations
- Driving and transportation
- Employee management
- Staff supervision
- Route optimisation
- Academic support
- SEN proficiency
- Classroom preparation and maintenance
- Classroom support
- Team player
- Behaviour modelling
- Behaviour management
- Special needs education
- Student and parent relationships
- Customer-focused
References
Lesley Hester - Manager Stagecoach Sharston 57 Leestone Rd, Sharston M22 4RB Tel: 01612733377
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten
Timeline
Bus driver
Stagecoach Manchester
02.2011 - 01.2024
Bus driver
JPT Bus Company
11.2009 - 02.2011
University Foundation Award (ICT) Level 4 - ICT
The University of Hull
07.2009 - 09.2009
Teaching assistant level 3
Grange Lane Infant School
10.2007 - 11.2009
Cache Level 3 - Teaching Assistant
North East Lincolnshire Adult Education
06.2007 - 06.2008
NVQ Level 2 - Teaching Assistant
North Lincolnshire Adult Education
05.2007 - 05.2008
Teaching assistant level 2
Henderson Avenue Primary School
01.2004 - 01.2006
Warehouse Manager
FedEx UK
01.2004 - 01.2006
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