Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Volunteering History
Timeline
Generic
Julie Matraves

Julie Matraves

Redruth,Cornwall

Summary

Accomplished professional with expertise in system architecture, administration, technical leadership, and strategic data planning. Demonstrates a results-driven mindset with a strong focus on business acumen and customer needs analysis. Proficient in business intelligence tools, master data management, and information governance, leveraging agile methodologies to drive process improvement strategies. Committed to enhancing organizational efficiency through innovative solutions and customer-focused approaches.

Seasoned and driven professional with a focus on data management, project management and governance. Capable of transforming complex data into actionable insights through advanced analytical techniques and strategic data planning. Delivers accurate, timely, and reliable data solutions that drive business growth and operational excellence to drive organisational success.

Overview

41
41
years of professional experience
4024
4024
years of post-secondary education

Work history

Information and Data Manager

Cornwall Council
Truro, Cornwall
11.2018 - Current
  • Responsible officer for the Data and Insight Strategy, including data fundamentals, data literacy, master data management, integrations and data analysis for evidence based decision making
  • Implemented robust backup strategies for safeguarding sensitive corporate information.
  • Strategised and executed migration of large datasets to cloud-based platforms for enhanced accessibility and security.
  • Streamlined data processing to reduce system latency.
  • Evaluated emerging technologies in the realm of big-data management, keeping the organisation at the forefront of industry advancements.
  • Collaborated on cross-departmental projects, integrating disparate data systems for comprehensive insights.
  • Enhanced data integrity by implementing rigorous quality control procedures.
  • Facilitated training programmes to foster a culture of data literacy within the organisation.
  • Established new data management protocols for improved efficiency.
  • Optimised existing ETL workflows for accelerated data extraction and loading times.
  • Managed complex datasets, facilitating informed decision-making processes.
  • Coordinated multi-source data integration tasks, ensuring consistency across all platforms.
  • Monitored database performance and identified areas for improvement.
  • Developed data strategy for improved business decision-making processes.
  • Collaborated on cross-departmental projects; ensured seamless integration of new initiatives into existing data strategy framework.
  • Oversaw data management processes, safeguarding against inaccuracies and loss.
  • Analysed complex datasets, deriving key insights for business strategy formulation.
  • Enhanced data storage methods with secure cloud-based solutions.

Business Applications Manager (ERP & GIS)

Cornwall Council
Truro, Cornwall
04.2016 - 11.2018
  • Coordinated software testing phases, improving product quality before release.
  • Collaborated with IT teams to deploy software updates and patches, securing system integrity.
  • Organised employee training sessions on new apps usage.
  • Led the design and implementation of new software applications, driving innovation in business processes.
  • Championed the integration of new technologies into existing systems for increased functionality.
  • Oversaw troubleshooting procedures to maintain uninterrupted service.
  • Implemented disaster recovery plans to safeguard critical data.
  • Prioritised workload effectively during high-pressure situations.
  • Strategised long-term goals for continuous improvement of applications infrastructure.
  • Recruited, trained and managed IT teams to continually meet service user needs.
  • Recommended upgraded technologies to meet evolving business requirements.

ERP Competency Centre Manager

Cornwall Council
Truro, Cornwall
01.2014 - 04.2016
  • Coordinated projects to enhance operational efficiency across multiple departments.
  • Oversaw system updates, ensuring reliable software performance.
  • Optimised business processes through effective ERP and CRM implementation.
  • Executed data migrations with minimal disruption to operations.
  • Conducted regular system audits to drive continuous improvement strategies.
  • Customised ERP modules to address specific business requirements.
  • Analysed KPIs, implementing solutions to rectify underperformance.
  • Collaborated with Infrastructure, Development, and Support teams to align security frameworks.

Integrated Financial Support Team Manager

Cornwall Council
Truro, Cornwall
10.2012 - 01.2014


  • Established key performance indicators to monitor staff performance.
  • Provided comprehensive support to senior managers, enabling effective decision-making.
  • Manager of the Financial Systems Support Team, oversight and reconciliation of the various finance systems and integrations with business systems including Sun, Delphi, TranMan, AXIS, Mosaic integrations, Oracle ERP.

Income Team & Reconciliations Manager

Cornwall Council
Truro, Cornwall
04.2009 - 10.2012
  • Planned the approach, communicated and oversaw the Unitary transition, managing the amalgamation of 7 sets of district and county bank accounts, 7 cash receipting systems and 6 rev/ben systems aligning and resolving data and process issues.
  • Delegated tasks efficiently to maximise productivity.
  • Coordinated cross-departmental collaboration for improved workflow.

Chief Cashier

Cornwall Council
Truro, Cornwall
10.2000 - 04.2009
  • Implemented new payment procedures to increase efficiency, including card payments, direct debts for invoices and automated telephone payments
  • Reduced processing times of income to improve cash flow within the council
  • Implementation of EReturns and new cash receipting systems to digitise processes and replace manual cash books and reporting
  • Kept daily records of all transactions maintained accuracy in accounting procedures.
  • Ensured smooth operations by managing cashier team efficiently.
  • Managed and reconciled day the main Council Bank accounts, and oversaw the management of 282 school accounts, and 184 petty cash accounts.
  • Planned, project managed and was key stakeholder in the change of bank contracts from Barclays to NatWest, including day to day financial management, officer mandates, BACS sponsorship and contract management.

Financial Administrator - Social Services

Cornwall Council
Truro, Cornwall
02.1999 - 10.2000
  • Principal Finance Administrator for the Training Unit within SS, providing budget monitoring and financial
  • Assisted in the delivery of the ACPC conference
  • Assisted in the delivery of the DipSW programme including enrolments and financial management
  • Provided PA support to the Social Workers within the team and Head of Training.
  • Handled petty cash transactions responsibly whilst maintaining meticulous records.
  • Enhanced financial processes by implementing efficient administrative systems.

Personal Administrator

Walmsley Baker Financial Services
Newquay, Cornwall
10.1994 - 10.1998
  • Responsible for providing support to the partners of the firm, administration of personal details for client including medical data and undertaking financial reports and account reconciliations, weekly, monthly and annually
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Branch Manager

Nationwide Building Society
Heanor, Derbyshire
10.1984 - 10.1994

I held several roles with Nationwide Building Society, starting as an apprentice undertaking my banking exams and ultimately rising to the post of Branch Manager before my move to Cornwall.


I was responsible for the financial management of the customer accounts, security of large volumes of cash deposits and the day to day running of the office, including staff management and training, sales performance and reporting,

Education

NVQ Level 5 - Professional Certificate in Data Management

British Computer Society
London

NVQ Level 3 - Business Management

Edexcel
Cornwall

Bachelor of Business Administration - Building Society Management

Building Society Institute
Hertfordshire

Certificate of Higher Education - Agile Project Management Practitioner

Agile
Cornwall

Certificate of Higher Education - Agile Project Management Foundations

Agile
Cornwall

Prince2 Project Management Practitioner

Prince2

Test Manager Practitioner

British Computer Society

Skills

  • Business acumen and customer focus
  • System architecture and administration
  • Results-driven mindset
  • Strategic data planning
  • Business intelligence tools
  • Master data management
  • Information governance
  • Technical leadership
  • Agile methodologies
  • Customer needs analysis
  • Process improvement strategies

Affiliations

  • Gardening and Allotment
  • Craft Making, Sewing, Crocheting and Silver Smithing
  • Swimming Referee
  • Walking the dog

Accomplishments

2024 Team Winner of the Digital or Innovation Excellence Award - for data design, delivery and improved customer outcomes


Lord Lieutenants Award for services to Cornwall and the RAF Air Cadets


RAF Air Commodore Certificate of Meritorious Service for dedication to the Plymouth and Cornwall Wing

Volunteering History

Cornwall County Amateur Swimming Association President – 2024-2025, overseeing the running of the county swimming, liaising with all the leisure centres, negotiated with key stakeholders and improved the facilities at Bodmin for our competitive swimmers


Swim England National Referee 12 years - supporting locally and at a national level swimmers of all abilities to achieve their best possible results


RAFVR(T) a commission officer within the RAF for 12 years supporting the youth within Cornwall, roles included area commander, sports officer, training officer, Commanding officer for the Annual Nordic Ski Expedition taking 150 to Bavaria each year


Carn Brea & Helston Swim Club Honorary Treasurer 2011 - March 2016 (5 years) Honorary Treasurer at the local swimming club

Timeline

Information and Data Manager

Cornwall Council
11.2018 - Current

Business Applications Manager (ERP & GIS)

Cornwall Council
04.2016 - 11.2018

ERP Competency Centre Manager

Cornwall Council
01.2014 - 04.2016

Integrated Financial Support Team Manager

Cornwall Council
10.2012 - 01.2014

Income Team & Reconciliations Manager

Cornwall Council
04.2009 - 10.2012

Chief Cashier

Cornwall Council
10.2000 - 04.2009

Financial Administrator - Social Services

Cornwall Council
02.1999 - 10.2000

Personal Administrator

Walmsley Baker Financial Services
10.1994 - 10.1998

Branch Manager

Nationwide Building Society
10.1984 - 10.1994

NVQ Level 5 - Professional Certificate in Data Management

British Computer Society

NVQ Level 3 - Business Management

Edexcel

Bachelor of Business Administration - Building Society Management

Building Society Institute

Certificate of Higher Education - Agile Project Management Practitioner

Agile

Certificate of Higher Education - Agile Project Management Foundations

Agile

Prince2 Project Management Practitioner

Prince2

Test Manager Practitioner

British Computer Society
Julie Matraves