Julie Linee
DORCHESTER,United Kingdom
Summary
Highly organised customer service professional, with a background in animal medicines. Passionate about learning new skills and quick to pick up policies and procedures.
Looking to change direction and re-qualify in the Pharmacy sector.
Passed animal medicines AMTRA exams in 2011 and maintained the qualification, through CPD, for 9 years.
Friendly, courteous and work well under pressure.
Overview
36
36
years of professional experience
Work history
Owner
Jules Home Help
01.2022 - Current
- Main duties cleaning, housekeeping, organising contractors for clients.
- Ad hoc shifts at Cerne Abbas stores.
- Helping with technological set-ups, new phones, televisions etc
- General gardening and errands.
Sales and Workshop Administrator
Plankbridge Ltd.
01.2023 - 05.2023
- Bridging the gap between the sale and delivery of custom-made shepherd huts
- Keeping customers up to date with their build, organizing deliveries and after sales care using Asana task management, Outlook calendar and Freshsales CRM tools
- Filing, copying, compiling workshop folders, post and all aspects of administration
- Improved record keeping system with attention to detail and thoroughness.
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
Part-time Employee
Cerne Abbas Brewery
04.2021 - 01.2022
- Running the tap room at weekends, organizing events and festivals and preparing deliveries
- Also covered social media posts
AMTRA animal health advisor / Assistant manager
Mole Country Stores
Dorchester
06.2010 - 12.2020
- Qualified R-SQP both prescribing and dispensing animal medicines for farm, equine and companion animals.
- All aspects of stock control, ordering, storage and rotation.
- Complying with legislation and Code Of Practice.
- Keeping up to date with regular CPD modules, to maintain qualification.
- Full GDPR compliance.
- Assisted retail manager in preparing budgets and financial reports.
- Implemented health and safety regulations across all retail operations, reducing risk of accidents in the workplace.
- Enforced company policies for a consistent retail environment.
- Managed day-to-day retail operations smoothly, contributing to a positive shopping atmosphere for customers.
Store Manager
Fat Face
Dorchester
11.2004 - 07.2010
Store Manager
Dash (Alexon)
Dorchester
10.2003 - 10.2004
Deputy Manager
Superdrug
Dorchester
01.2002 - 10.2003
- Responsible for a team of over 20, with a diverse range of qualifications, including Pharmacists, counter staff and warehouse operatives
- Conducted weekly audits on the Pharmacy, ensuring the legal smooth running of the practice
- Completion of all weekly and monthly reports and paperwork
- Customer service, visual merchandising, training, deliveries etc
- Store cosmetics expert
Giftware Buyer
Goulds Garden Centre
Weymouth
02.1998 - 11.2000
Sales Assistant/Assistant Buyer
Goulds Household Store
Dorchester
06.1989 - 02.1998
Education
GCSE’s - Maths, English, French, Chemistry, R.E, Parentcraft
Castlefield School
Dorchester, DorsetLevel 2 NVQ - Retail And Distribution
YTS
1991
Diploma -
Microsoft Excel
IOSH - undefined
health and safety
Nominated Storekeeper -
BASIS registration Ltd
12.2020 -
Personal alcohol license - undefined
Basic intro - undefined
farm enterprises
Level 2 - undefined
Food safety for retail
Carol Carpenter - undefined
Supervisory development
Autism awareness - undefined
AMTRA registered - now lapsed
animal health advisor
Skills
- Multitasking capability
- Digital record keeping
- Professional phone etiquette
- Efficient time management
- GDPR and confidentiality
- Meticulous attention to detail
- Health and Safety Compliance
- Customer Service
- Self-directed learning
Affiliations
- House plants. A collection of over 200.
- Reading.
- Interior design.
- Gardening.
References
References available upon request.
Timeline
Sales and Workshop Administrator
Plankbridge Ltd.
01.2023 - 05.2023
Owner
Jules Home Help
01.2022 - Current
Part-time Employee
Cerne Abbas Brewery
04.2021 - 01.2022
Nominated Storekeeper -
BASIS registration Ltd
12.2020 -
AMTRA animal health advisor / Assistant manager
Mole Country Stores
06.2010 - 12.2020
Store Manager
Fat Face
11.2004 - 07.2010
Store Manager
Dash (Alexon)
10.2003 - 10.2004
Deputy Manager
Superdrug
01.2002 - 10.2003
Giftware Buyer
Goulds Garden Centre
02.1998 - 11.2000
Sales Assistant/Assistant Buyer
Goulds Household Store
06.1989 - 02.1998
IOSH - undefined
health and safety
Personal alcohol license - undefined
Basic intro - undefined
farm enterprises
Level 2 - undefined
Food safety for retail
Carol Carpenter - undefined
Supervisory development
Autism awareness - undefined
AMTRA registered - now lapsed
animal health advisor
GCSE’s - Maths, English, French, Chemistry, R.E, Parentcraft
Castlefield School
Level 2 NVQ - Retail And Distribution
YTS
Diploma -
Microsoft Excel
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