Dedicated dental therapy worker with extensive experience providing dependable practical support to oral health professionals. Proactive and attentive during treatments to deliver quality patient care. Knowledgeable in dental health, oral hygiene and after-care. Ambitious administrative professional committed to delivering top-quality office management talent to support healthcare operations. Excellent prioritisation and multitasking skill coupled with record of superior performance in patient-centred atmospheres. Compassionate individual proudly offering background in housekeeping for several assisted living centres. Courteous and cordial with desire to maintain healthy living environment for all residents.
Overview
2026
2026
years of professional experience
Work history
self employed cleaner/house sitter
self employed
Bishop's Stortford, Hertfordshire
Cleared dust and debris from building sites.
Operated job-specific equipment to shampoo carpets, wax tile and buff floors.
Deep cleaned carpets using steam cleaner.
Made beds and changed sheets and pillow cases to hotel standards.
Wiped down fixtures to remove built-up dust and maintain appearance.
Worked quickly to complete cleaning within allotted timeframes.
Adhered to health and safety regulations to maintain safe environment for customers.
Spot cleaned and sanitised high-touch areas.
Kept floors clean with regular sweeping, vacuuming and mopping.
Safely stored cleaning solutions, equipment and chemicals.
Adhered to daily kitchen cleaning checklist and rotated stock to maintain freshness.
Conducted thorough venue inspections to accurately identify cleaning needs.
Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
Polished glass, mirrors and metal items to attractive shine.
Followed health and safety standards governing correct use of chemicals.
Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
Restocked, refreshed and sanitised bathroom facilities.
Cleaned and dried windows, mirrors and glass surfaces.
Coordinated and performed [Number] cleaning jobs per day.
Monitored cleaning supplies and ordered more when necessary.
Used correct procedures to clean floors, communal areas and work spaces.
Completed quick-turnaround cleaning of vehicles between routes.
Cleaned surfaces to preserve professional standards and minimise infection risks.
Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
Vacuumed carpeted areas and mopped hard floors.
Sanitised communal touchpoints for optimum worker and visitor health and wellness.
Removed used towels and bedding, replaced with new and reset spaces to professional standards.
Dusted countertops, ceilings and furniture for pristine environment.
Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
practice manager physiotherapy clinic
wendy emberson
Bishop's Stortford, Hertfordshire
Oversaw and developed effecient appointments system, reducing patient wait times.
Coordinated and approved annual leave and long service leave for non-medical staff.
Maintained accounting systems for all income, expenses and allocations.
Recruited committed, hardworking clinical teams for reliable care services.
Collected and filed admission, discharge and coding reports to maintain thorough and accurate patient records.
Conferred with suppliers of goods and services, security personnel and pharmaceutical representatives on behalf of practice.
Participated in interviewing, hiring and orientation of new staff, securing top talent to meet practice needs.
Interacted with and addressed patients complaints, finding mutually beneficial solutions.
dental nurse/receptionist
Dickson and Clark
Bishop's Stortford, Hertfordshire
Maintained accurate medical and dental records by documenting important patient data in [Software].
Cleaned and prepared cavities for filling and crown treatments.
Recommended dental hygiene measures to prevent plaque and decay.
Carried out varied chairside support procedures while keeping patients calm and comfortable.
Replenished sundries and ordered low-stock items.
Educated patients on importance of oral hygiene and demonstrated techniques for flossing and brushing.
Provided excellent patient care from arrival to treatment completion.
Advised patients on post-operative pain relief based on complexity of dental work completed.
Arranged appointments using online booking system.
Uploaded and updated patient records on computer system, adhering to patient confidentiality policies.
Accurately and efficiently decontaminated and sterilised dental devices for continued hygiene compliance.
Supported seamless patient journey by manning reception area and taking bookings.
Assisted in clinical procedures, including examinations, fillings and extractions.
Provided outstanding support to dentists throughout practical treatment procedures for positive outcomes.
Correctly prepared relevant dental instruments and equipment for accurate, timely treatment procedures.
Took dental images safely, checking patient suitability for X-ray procedures.
Pharmacy assistant
Trinity pharmacy
Bishops stortford, Hertfordshire
09.2024 - Current
Prioritised tasks effectively during busy periods, maintaining excellent level of service without disruptions or delays.
Conducted regular stock checks to maintain an accurate inventory system.
Customer service
Education
GCSE -
Margaret Dane Bishops Stortford Herts
08.1991
Certificate of Higher Education - Business maths
Margaret Dane School
Bishop's Stortford, Hertfordshire
08.1992
Certificate of Higher Education - Office Studies And Skills
Margaret Dane
Bishop's Stortford, Hertfordshire
08.1991
Certificate of Higher Education - English
Margaret Dane School
Bishop's Stortford, Hertfordshire
08.1992
Certificate of Higher Education - Environmental Studies
Margaret Dane school
Bishop's Stortford, Hertfordshire
Skills
Excellent patient care
Verbal and written communication
Chairside support procedures
Chairside assisting
Infection control proficiency
Customer service
Dental radiography
Patient schedule management
Medical records management
Comprehensive hygiene compliance
Exam room setups
Dental office administration
Payment processing
Disinfecting rooms and equipment
Customer-focused
Communication skills
Affiliations
photography
music
References
References available upon request.
Timeline
Pharmacy assistant
Trinity pharmacy
09.2024 - Current
self employed cleaner/house sitter
self employed
practice manager physiotherapy clinic
wendy emberson
dental nurse/receptionist
Dickson and Clark
GCSE -
Margaret Dane Bishops Stortford Herts
Certificate of Higher Education - Business maths
Margaret Dane School
Certificate of Higher Education - Office Studies And Skills
Margaret Dane
Certificate of Higher Education - English
Margaret Dane School
Certificate of Higher Education - Environmental Studies