Hi, I’m
Julie Kirby
Southampton,Hampshire
Summary
Compassionate Worker and ensuring best possible safety and wellbeing at all times in line with policies. Support day-to-day programme operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and programme outreach. Demonstrated success in building long-lasting relationships. Experienced professional with strong leadership and relationship-building skills. Driven professional with a background in sales, customer service, and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving customer satisfaction. Seeking to leverage background and training to take the next career step as with a respected organization.
Overview
22
years of professional experience
2
years of post-secondary education
Work history
professional security
sia door supervisor
09.2023 - Current
Job overview
- Maximised site security, maintaining effective communication with other door supervisors to coordinate conflict resolution actions.
- Guaranteed security of all entry and exit points with frequent foot patrols.
- Maintained accurate surveillance records and incident reporting in line with regulatory requirements.
- Dealt appropriately and safely with security issues and risks, adhering to established codes of practice.
- Used approved techniques to defuse conflict and remove unruly guests.
- Applied crowd-control techniques to foster order and safety.
- Handled ID checks using company system, managing customer access or denial in line with company policy.
- Conducted detailed searches and confiscated unauthorised or illegal items.
- Upheld professional and approachable demeanour to provide customer assistance.
- Checked and monitored exit points to prevent unauthorised departures.
- Facilitated effective complaint management with thorough incident reports.
- Improved safety by conducting regular patrols of premises.
- Assisted in emergency evacuation drills, ensuring understanding amongst staff and visitors.
- Received training in fire safety procedures, enhancing preparedness in case of emergencies.
security nationSouthampton
sia door supervisor
10.2023 - 05.2025
Job overview
- Maximised site security, maintaining effective communication with other door supervisors to coordinate conflict resolution actions.
- Guaranteed security of all entry and exit points with frequent foot patrols.
- Maintained accurate surveillance records and incident reporting in line with regulatory requirements.
- Watch CCTV footage to proactively identify suspicious or dangerous behaviour.
- Dealt appropriately and safely with security issues and risks, adhering to established codes of practice.
- Used approved techniques to defuse conflict and remove unruly guests.
- Conducted thorough bag and body searches for enhanced security.
- Liaised efficiently with local law enforcement when required, supporting investigations or reporting incidents accurately.
- Undertook risk assessments frequently to identify potential hazards on site before they became problematic.
- Improved safety by conducting regular patrols of premises.
- Detected fraudulent identification cards swiftly, preventing unauthorised access.
- Used conflict resolution skills to diffuse tense situations.
- Received training in fire safety procedures, enhancing preparedness in case of emergencies.
- Provided first aid assistance when necessary, prioritising health and safety of all individuals present.
- Maintained order with effective crowd control techniques.
- Managed queues effectively during busy periods, reducing waiting times and maintaining visitor satisfaction.
- Collaborated closely with team members for efficient operations.
- Kept detailed incident reports following any issues or disruptions on site.
- Carried out checks on fire doors regularly, ensuring compliance with safety regulations.
- Worked closely with management to implement new security measures, improving overall site security levels.
Harding
Retail associate
07.2024 - 10.2024
Job overview
- Serve customers by helping them select products
Health recruitment networkBrighton
Health Care Assistant
11.2024 - 02.2024
Job overview
- Ensure ongoing patient safety, promptly reporting concerns about any issues to care
Regency SecuritySouthampton
sia door supervisor
09.2023 - 10.2023
Job overview
- Conducted detailed searches and confiscated unauthorised or illegal items.
- Maximised site security, maintaining effective communication with other door supervisors to coordinate conflict resolution actions.
- Created and maintained secure, safe and welcoming environment for patrons.
- Dealt appropriately and safely with security issues and risks, adhering to established codes of practice.
- Handled ID checks using company system, managing customer access or denial in line with company policy.
FPR GroupSouthampton
Care Support Worker
04.2021 - 06.2022
Job overview
- Ensured ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
We solutionsSouthampton
Health care assistant
11.2021 - 04.2022
Job overview
- Test passengers for covid before boarding the cruise
Nhs professionals
Trainee health care assistant
10.2021 - 02.2022
Job overview
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Adapted to service users' needs and requests to maintain personalised care.
- Monitored client health conditions and reported immediate issues to manager.
- Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
Kare plusPortsmouth
Health care worker
01.2021 - 03.2021
Job overview
- Specialized in care for patients with Complex needs
- Ensuring best possible safety and welfare at all times in line with the company policies.
Home of comfortPortsmouth
Health care assistant
05.2020 - 01.2021
Job overview
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
Kare plusPortsmouth
Health care assistant
01.2018 - 05.2020
Job overview
- Specialized in care for patients with Complex needs
- Ensuring best possible safety and welfare at all times in line with the company policies.
AbakonPortsmouth
Cabin Cleaner
04.2016 - 09.2016
Job overview
- Consistently met high quality standards for continued customer satisfaction and loyalty.
Dune elm millsPortsmouth
Cleaner supervisor
01.2010 - 03.2011
Job overview
- Assisted various business groups with document organisation and dissemination during acquisitions.
TescoColchester
Shop assistant
08.2003 - 01.2007
Job overview
- Recommended merchandise based on customer needs.
Education
Tabor College
GCSE's
Level 1 hairdressing
09.2015 - 06.2016
Level 2 hairdressing
09.2016 - 06.2017
Skills
- Site security procedures
- SIA licensed
- Identification checks
- CCTV monitoring
- Physical intervention techniques
- Bag inspections
- Body search techniques
- Incident reporting
- Restraint and escorting techniques
- Licensed venue security
- First Aid and CPR
- Blood pressure measurement
- Knowledge of NHS policies
- Mental health support
- Clinical documentation
- Empathetic communication
- Infection prevention
- Disability Care
- End Of Life Care
- Meal preparation
- Dementia awareness
- Infection prevention and control
- Personal care
Timeline
Health Care Assistant
Health recruitment network
11.2024 - 02.2024
Retail associate
Harding
07.2024 - 10.2024
sia door supervisor
security nation
10.2023 - 05.2025
sia door supervisor
professional security
09.2023 - Current
sia door supervisor
Regency Security
09.2023 - 10.2023
Health care assistant
We solutions
11.2021 - 04.2022
Trainee health care assistant
Nhs professionals
10.2021 - 02.2022
Care Support Worker
FPR Group
04.2021 - 06.2022
Health care worker
Kare plus
01.2021 - 03.2021
Health care assistant
Home of comfort
05.2020 - 01.2021
Health care assistant
Kare plus
01.2018 - 05.2020
Level 2 hairdressing
09.2016 - 06.2017
Cabin Cleaner
Abakon
04.2016 - 09.2016
Level 1 hairdressing
09.2015 - 06.2016
Cleaner supervisor
Dune elm mills
01.2010 - 03.2011
Shop assistant
Tesco
08.2003 - 01.2007
Tabor College
GCSE's
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