Julie Hopkinson

• Supported delivery of therapeutic exercises under guidance.
• Guided patients in executing physical therapy routines correctly.
• Monitored patients' progress, identifying and addressing concerns to support optimal care.
• Communicated patient issues to senior staff, facilitating timely interventions.
• Encouraged patients to adhere to treatment plans, fostering commitment to recovery.
• Assisted patients in using mobility devices effectively.
• Enhanced patient confidence through constructive feedback.
• Documented assessments of patients' health and wellbeing.
• Recorded patient reactions during treatments for further analysis.
• Utilised specialised techniques for administering therapies.
• Adapted communication methods for diverse patient demographics.
• Maintained patient records confidentially in compliance with regulations.

• Doing temperature, blood pressure, saturations, heart rate, respiratory rate.
• Inserted cannulas and collected blood samples for laboratory analysis.
• Plastering Arms and Legs, doing wound care, and completing notes.
• Provided support for personal care needs, ensuring dignity and respect.
• Doing swabs for MRSA and Covid Swabs, but also testing the sample of the covid swabs.
• Escorting patients from x-ray and CT scans.
• Worked in Accident and Emergency department, providing urgent care.
• Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
• Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
• Documented care provided, ensuring accurate and up-to-date records were kept.
• Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
• Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
• Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
• Helped patients with bathing, meal assistance, toileting and mobility support.
• Maintained clean and hygienic living environments, ensuring comfort and safety.
• Supported patients with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary.
• Engaged in respectful communication, respecting the dignity of those in care.
• Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards.
• Provided emotional support and companionship, fostering improved mental well-being and quality of life for patients.
• Promoted and encouraged independence while assisting patients with daily routines.
• Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
• Provided emotional support and companionship, building trusting relationships.
• Established friendly rapport with patients to promote positive health and wellbeing.
• Monitored patient health, behaviour, and physical changes, promptly reporting concerns to ward supervisor for timely intervention.
• Communicated effectively with patients, families, and healthcare professionals to ensure high-quality care coordination.
• Managed challenging behaviour sensitively, adopting a person-centred approach.
• Applied principles of safeguarding and protection in all interactions, recognising and reporting any concerns about patient welfare.
• Documented care provided and observations accurately in patient records, ensuring legal compliance and continuity of care.
• Responded promptly to patient call bells and requests for assistance, prioritising patient safety and satisfaction.
• Participated in training sessions, continuously improving care techniques and knowledge.
• Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.
• Monitored and recorded vital signs, contributing to health assessments and care plans.
• Conducted regular checks on patients to monitor their condition and report any changes to registered nurses or doctors.
• Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.

Facilitated smooth check-in and check-out for guests, maintaining high levels of customer satisfaction.

Managed multi-line phone systems to efficiently handle patient calls and appointment scheduling, ensuring a seamless patient experience.

• Coordinated communication between patients and healthcare providers to improve service delivery and patient satisfaction.
• Maintained reception area with current reading materials, informational pamphlets, and essential forms to enhance guest experience.
• Directed clerical tasks, including copying, faxing and file management.
• Facilitated prescription processing to support timely medication access.

Monitored vital signs including blood pressure, pulse, and temperature, contributing to timely medical interventions.

• Supported respiratory assessments and saturation checks to monitor patient health.
• Provided personal care to post-hospitalisation individuals, ensuring comfort and dignity during washing, dressing, and meal preparation.
• Drafted and maintained clear written communications and reports to facilitate effective information sharing among healthcare team.
• Addressed and resolved complaints through clear communication and effective problem-solving.
• Maintained clean and safe working areas to prevent accidents.
• Recognised issues, analysed information, and proposed effective solutions.

• Welcomed guests and clients, creating a positive first impression.
• Greeted visitors warmly to provide a professional first impression of the organisation.
• Handled incoming telephone calls and took accurate messages to support communication.
• Answered and directed calls to relevant staff members using a multi-line telephone system.
• Maintained clean and orderly reception area, enhancing visitor experience.
• Responded to enquiries from clients, vendors, and members of the public.
• Facilitated patient bookings by accurately entering details into computer system, streamlining appointment process.

• Supported mothers on postnatal wards with newborns, offering essential advice and guidance to promote successful parenting.
• Assisted midwives in preparing units and rooms, ensuring a welcoming environment for expectant mothers and families.
• Ensured theatres were consistently stocked and cleaned for immediate use.

• Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
• Assisted people with learning disabilities to live in the community and lead a normal life, providing personal care and support in their homes.
• Helped clients transition from long-term care to independent living by assisting with daily activities such as personal hygiene, meal preparation, and mobility.
• Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
• Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment.
• Offered emotional support and companionship, reducing feelings of isolation among clients.
• Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
• Maintained detailed records of client progress, interventions, and any changes in condition, contributing to continuous care improvement.
• Communicated effectively with clients' families, providing updates and advice to support them in their caring roles.
• Escorted clients to shops, appointments, and special events, customizing services to accommodate individual mobility and personal needs.
• Participated in training sessions to enhance skills and knowledge, staying informed about best practices in care.
• Built trusting relationships with service users, effectively advocating for their needs and preferences.

• Assisted clients with personal care, meal preparation, and mobility tasks to enhance daily living standards.
• Provided consistent emotional support and companionship to reduce isolation.
• Encouraged client participation in daily activities, promoting independence and self-confidence.
• Supported individuals in successful transition from long-term hospital stays to community living.
• Collaborated with team members to deliver tailored care services.
• Documented client behaviours and engagement to track progress.
• Maintained accurate records of client conditions and interventions.

• Coordinated daily care assignments for clients, enhancing client satisfaction and support.
• Organised team schedules to maintain optimal staffing levels during peak and off-peak times.
• Supported agency operations during manager's maternity leave, ensuring continuity of services.
• Supported social services and payroll processes through weekly timesheet management.
• Communicated with large corporations and families of clients.
• Seldon Croydon.

• Bathed, changed, and fed patients to alleviate discomfort and meet basic care requirements.
• Supported personal care needs, ensuring patient comfort and providing emotional support to patients and families.
• Assisted nurses in delivering compassionate care to cancer patients and those in end-of-life situations.
• Cleaned and dressed wounds to prevent infection and aid the healing process.
• Turned and adjusted patient positions to enhance comfort and prevent bedsores.
• Conducted regular safety checks on patients during night shifts and responded promptly to needs.
• Helped maintain patient privacy with sensitivity and confidentiality during personal affairs.
• Managed ward supply levels to maintain essential resources for patient care.