Julie Ekholm
Southampton,Hampshire
Summary
Ambitious professional passionate about theatre, music, and art. Delivered exceptional customer service through strong communication, problem-solving skills, and expertise in multitasking under pressure. Utilised bilingual capabilities to enhance team collaboration and customer interactions while effectively up-selling products.
Overview
2
2
Languages
3
3
years of post-secondary education
5
5
years of professional experience
Work history
Welcome host
Genting Casinos
Southampton, Hampshire
2026.05 - Current
- Upheld confidentiality with sensitive information handling procedures.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Maintained accurate logs of visitor entries for security purposes.
Barista
Costa Coffee
Totton, Hampshire
2024.08 - 2026.05
- Offered personalised beverage recommendations, enhancing customer rapport.
- Maintained cleanliness of the café area whilst preparing orders.
- Provided a welcoming atmosphere to customers, promoting return visits.
Floor staff member
Jazz Cafe
Bournemouth, Dorset
2023.09 - 2024.08
- Enhanced customer experience by maintaining clean and presentable floor area.
- Cleaning and clearing tables.
- Bringing food and beverages to tables.
Seasonal Retail worker
Hemköp
Spekeröd, Sweden
2023.06 - 2023.09
- Maintained clean and organised store shelves for a pleasant shopping environment.
- Operated till accurately to ensure smooth checkout process.
- Demonstrated strong knowledge of products by answering customer queries effectively.
Seasonal Food Stand Attendant
Salt & Sill
Klädesholmen, Sweden
2022.06 - 2022.08
- Prepared and served a variety of snacks including ice cream, hot dogs, fish and chips and beverages.
- Brewed coffee and managed food and drink inventory.
- Provided friendly and efficient customer service in a fast-paced environment.
Seasonal Barista
Espresso House
Spekeröd, Sweden
2021.05 - 2021.08
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Performed cash handling duties accurately to maintain financial integrity.
Education
Bachelor of Arts - Acting
Arts University Bournemouth
Bournemouth, England 2022.09 - 2025.07
Skills
- Food handling
- Cash register use
- Up-Selling products
- Effective call handling
- Email communication
- Communication skills
- Multitasking mastery
- Calm under pressure
- Problem-solving
- Team building
- Good judgment
- Bilingual
- Up-Selling products
Languages
Swedish
Native
English
Fluent
Timeline
Welcome host
Genting Casinos
2026.05 - Current
Barista
Costa Coffee
2024.08 - 2026.05
Floor staff member
Jazz Cafe
2023.09 - 2024.08
Seasonal Retail worker
Hemköp
2023.06 - 2023.09
Bachelor of Arts - Acting
Arts University Bournemouth
2022.09 - 2025.07
Seasonal Food Stand Attendant
Salt & Sill
2022.06 - 2022.08
Seasonal Barista
Espresso House
2021.05 - 2021.08