Overview
Work history
Education
Skills
Timeline
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Julie Clay

Bolsover,Derbyshire

Overview

26
26
years of professional experience
3
3
years of post-secondary education

Work history

Social Care Practitioner

Derbyshire County Council
Clay Cross, Derbyshire
01.2004 - 09.2024
  • Carried out day-to-day duties accurately and efficiently. Part of Rota system for Adult duty. This service for clients without allocated worker, worker absentee and crisis management.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity. Worked within The Care Act and its changes and new legislation.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed. Acted with empathy and knowledge with all sections of my caseload which included clients with Physical frailty ,Dementia and Learning Disabilities. Also liaised with family members ,GP, Occupational Therapists, Hospital Discharges, Physiotherapists and Speech and Language teams.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Carried out assessments for adults services for clients wishing to access Adult Care Services.
  • Created Support Plans to support clients in their own homes , for hospital discharge and for support in Residential care homes.
  • Completed all mandatory training.
  • Used to working in a stressful and very busy environment.

Orientation Officer Learning Disabilities.

United Response
Brimington, Derbyshire
03.2002 - 12.2004
  • Responded promptly and effectively to emergencies using established protocols. Confident with medications and client prescriptions.
  • Worked diligently under pressure whilst preserving high-quality output.
  • Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved. Responsible for all financial transactions and personal client budgets.
  • Performed thorough investigations into reported incidents, leading to accurate record-keeping.
  • Collaborated with colleagues for effective teamwork.
  • Conducted risk assessments to ensure public safety. Supported clients outside of their home with medical and hospital appointments. Also responsible for all client excursions outside of the clients home.
  • Improved team efficiency with regular training sessions.

Transaction processor

The Post Office
Chesterfield, Derbyshire
05.1998 - 12.2001
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Consistently arrived at work on time and ready to start immediately.
  • All work completed under Official Secrets Act.

Education

Bachelor of Arts - English

Sheffield Hallam University
Sheffield
09.1994 - 09.1997

Skills

  • Calm under pressure Worked with clients with emotional and physical needs Engaged and provided support to support this client group
  • Problem-solving Assessed clients with multiple needs to support them with their daily needs and to keep them safe in a variety of settings and multiple locations
  • Communication skills Assessed clients with moderate to severe emotional needs with accuracy, empathy and knowledge


Timeline

Social Care Practitioner

Derbyshire County Council
01.2004 - 09.2024

Orientation Officer Learning Disabilities.

United Response
03.2002 - 12.2004

Transaction processor

The Post Office
05.1998 - 12.2001

Bachelor of Arts - English

Sheffield Hallam University
09.1994 - 09.1997

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Julie Clay