Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Julie Clarke

Plymtree,Devon

Summary

I have experience in sales, stock control and customer service. Good time keeper, and like to be flexible, organized and help as a team or can work independently.

Overview

31
31
years of professional experience

Work history

Care worker

Home Instaed
Mid and East Devon, Devon
05.2022 - Current
  • Aided in bathing, dressing and continence support.
  • Provided personal hygiene assistance, consistently promoting comfort, dignity and respect.
  • Assisted individuals with daily activities to facilitate independent living.
  • Administered medication with rigorous planning and recordkeeping.
  • Talked and actively listened to service users to nurture trusted relationships.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Maintained accurate records to effectively measure client development against care plan objectives.
  • Planned, prepared and served meals for [Number] clients, strictly following prescribed dietary orders.

Teaching assistant in primary school

Wellington Prep School
Wellington , Somerset
09.2005 - 05.2023
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.
  • Provided friendly, enthusiastic support to pupils in individual and group support settings.
  • Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
  • Supervised pupils during lunchtimes and educational visits.
  • Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
  • Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
  • Organised class spaces and prepared materials for upcoming teacher lessons.
  • Encouraged students to work together to complete projects and solve problems.
  • Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
  • Monitored children in spaces between classes, keeping disruptions to minimum.
  • Created positive, engaging learning environments to improve student experiences.
  • Offered support to special needs students, guaranteeing safety and access to equitable learning.
  • Offered students personalised support during in-class activities and projects.
  • Prepared visual aids, equipment and classroom displays for daily lessons.
  • Developed and maintained positive, impactful relationships with students, facilitating improved learning outcomes.
  • Assisted teacher with using support equipment and computers during lessons.
  • Responded to changing needs of pupils and staff to provide maximum help and support.
  • Prepared necessary equipment and technology ahead of class.
  • Attended to younger children's basic physical needs and assisted in development of personal skills.
  • Acted as superb role model, consistently promoting school mission and values.
  • Helped teachers with lesson plan development, class preparation and student mentoring, improving overall department attainment.
  • Observed pupils closely in classroom environment to foster engagement.
  • Managed pupil behaviour to cultivate focused and productive classes.
  • Arranged recreational spaces and equipment to encourage physical activity.
  • Planned and arranged classrooms to promote learning and student achievement.
  • Minimised distraction by creating and maintaining clean, safe and organised classroom.
  • Supported development of appropriate resources, working with teachers to guarantee provision met learning needs.
  • Aided improvements in educational, emotional and social development.
  • Maximised class teacher productivity by preparing work and activities in advance of lessons.

Sales assistant

Mole Valley Farmers
Cullompton, Devon
02.1993 - 03.1997
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Assisted customers in locating specific items to boost satisfaction.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Followed company procedures and guidelines for smooth retail operations.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Organised displays to promote inventory and encourage customer purchases.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
  • Helped customers obtain specialised help for refunds and exchanges.
  • Boosted product sales by offering selection guidance to customers.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Prepared orders for customers with wrapped, bagged and boxed items.
  • Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.

Education

Care certificate -

Health Education England
05/2022 - 08/2022

NVQ Level 3 - Diploma for the children and young people’s workforce. Early learning and childcare pathway.

City & Guilds
09/2011 - 06/2012

Skills

  • Attention to Detail
  • Multitasking and prioritisation
  • Organising packages
  • Professional and mature

References

References available upon request.

Timeline

Care worker

Home Instaed
05.2022 - Current

Teaching assistant in primary school

Wellington Prep School
09.2005 - 05.2023

Sales assistant

Mole Valley Farmers
02.1993 - 03.1997

Care certificate -

Health Education England
05/2022 - 08/2022

NVQ Level 3 - Diploma for the children and young people’s workforce. Early learning and childcare pathway.

City & Guilds
09/2011 - 06/2012
Julie Clarke