Julie Bates

• Adhered strictly to company policies regarding refunds or exchanges.
• Maintained clean and orderly till area, ensuring smooth operations.
• Offered product recommendations based on customer preferences, enhancing sales opportunities.
• Helped maintain shop floor presentation standards by restocking shelves when needed.
• Enhanced customer service by efficiently processing transactions and addressing queries.
• Managed returns and exchanges to ensure customer satisfaction.
• Handled high-pressure situations calmly whilst serving a large number of customers during holiday season.
• Established rapport with customers through friendly interaction, fostering loyalty.
• Handled large volumes of cash securely, preventing loss or theft.
• Streamlined checkout procedures for improved shopping experiences.
• Administered cash drawer, demonstrating strong financial responsibility.
• Accurately counted change back to customers after transactions.
• Facilitated fast and accurate scanning of products, improving transaction speed.
• Resolved customer complaints with effective communication skills.
• Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
• Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
• Kept checkouts areas and general store clean and orderly.
• Greeted customers entering store and responded promptly to customer needs.
• Completed opening and closing procedures each day.
• Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
• Used cash registers and POS systems to request and record customer orders and compute transactions.
• Checked notes carefully to spot counterfeit currency.
• Scanned products quickly, memorising codes and prices for unmarked products.
• Helped meet business needs by working extra shifts.
• Helped customers to pack away shopping for improved customer experience.
• Educated customers on promotions, offers and special events to enhance product sales.
• Engaged in pleasant chit chat for friendly and personalised service.
• Made sure baskets, bags and trolleys were available for customers and didn't obstruct aisles or entrances.
• Counted change correctly and issued customer receipts.
• Wrapped and bagged purchases for customers to easily carry items without damage.
• Trained and mentored new cashiers and clerks in correct processes.
• Assisted with cashier close-down by counting drawer change and processing vouchers.

• Prepared basic ingredients for cooking, promoting seamless meal preparation.
• Participated in regular training sessions to improve culinary skills and knowledge.
• Skilled at operating various kitchen equipment safely and efficiently.
• Collaborated well with other members of the kitchen team, fostering a harmonious working environment.
• Ensured proper storage of food items to maintain freshness and avoid wastage.
• Aided in serving meals to customers, contributing towards a pleasant dining experience.
• Ensured adherence to health and safety regulations whilst performing daily tasks.
• Provided assistance to kitchen staff for smooth running of operations.
• Managed waste disposal effectively, maintaining hygienic conditions in the kitchen.
• Assisted in food preparation, enhancing kitchen efficiency.
• Demonstrated excellent team skills whilst supporting chefs in busy kitchen environment.
• Handled high-pressure situations calmly during peak hours, ensuring timely service delivery.
• Displayed exceptional multitasking abilities during rush hours, managing multiple responsibilities simultaneously.
• Unloaded deliveries promptly to streamline storage and inventory processes.
• Cooperated well with kitchen teams, improving workflow and raising working standards.
• Observed health and hygiene standards to minimise food contamination.
• Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
• Kept kitchen areas clean, orderly and well-stocked for smooth service.
• Cleaned food preparation and storage areas in line with schedule.
• Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
• Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
• Rotated stock to keep ingredients fresh.
• Assisted in preparation of meals to exact recipes.
• Cleared tables to remove dirty utensils and leftover food items.
• Took orders and portioned food for delivery to client tables.
• Carried out wide variety of tasks to maintain optimal service delivery.
• Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
• Monitored storage temperature controls, keeping stored ingredients fresh.
• Maintained up-to-date knowledge of menu offerings to handle customer queries.
• Operated cash point as required, handling and recording payments.
• Trained junior staff on kitchen processes to meet food preparation standards.
• Washed, peeled and chopped vegetables to be used in dishes.
• Assisted chefs with preparing and presenting food, employing meticulous attention to detail and quality standards.
• Collected, washed and sanitised dishes and cooking utensils.
• Prepared simple food items, freeing up cooks to focus on complex work.
• Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
• Cleared tables and brought used utensils, plates and glassware back to kitchen for cleaning.
• Restocked chef workstations with fresh supplies throughout shifts.
• Operated mixers, cutters and special equipment following health and safety protocols.
• Measured, weighed and mixed ingredients following recipe formulae and procedures.
• Maintained organised kitchen stations with meticulous care and precision, promoting team productivity.

Taking customers orders including booking airport runs etc

Taking credit card payments over the phone

Taking customers orders

Mixing and serving drinks

Stock taking

Cash handling at balancing at the end of the shifts

Warehouse assistant-packing goods for distribution

Picking and packing goods for Argos

Cleaning offices

Receptionist and admin

Dealing with phone calls

Booking rooms

Waitressing at the bar

Kitchen assistant

Setting up the restaurant for each sitting

General cleaning duties

Serving customers

Ordering online and telephone stock for customers

Stock taking, rotation and clearance

Cash handling

Displaying goods

Working as part of a team

Taking customers orders

Serving food and Beverages

Waiting on tables

Setting up for functions

Cleaning and stock taking

Cash handling

Liaising with the chef and other staff