JULIE ANN WALTON
Worcester,Worcestershire
Summary
Experienced problem solver with a hands-on approach, adept at managing both simple and complex tasks with determination and professionalism. Proven ability to work collaboratively within teams while sharing knowledge proactively. Strong decision-making skills complemented by high attention to detail and effective multitasking capabilities. Background includes extensive broadcast experience with ITV and BBC, delivering calm and consistent results in high-pressure production environments.
Overview
1
1
Certification
35
35
years of professional experience
Work History
OBSERVATION PASSENGER ASST - WCC FLEET SERVICE
Worcestershire County Council
Worcester, Worcestershire
07.2026 - Current
- Improve child transport safety by completing contract observations within set working hours.
Drive accurate reporting by documenting observations.
Reduce risk by identifying poor behaviour and recommending transport changes.
Increase rider security by proposing harnesses, assistant support, or individual transport.
Strengthen transport readiness by advising additional safety equipment or modifications.
Support consistent decisions by liaising with school and parents on behavioural patterns.
Raise compliance quality by following training requirements for each observation report.
Deliver timely reviews by completing 1-3 observations per month across assigned visits.
Enhance planning by managing observation bursts of 5-6 in one month followed by gaps.
WCC FLEET TRAINING - ADMINISTRATIVE ASSISTANT
Worcestershire County Council
Worcester, Worcestershire
01.2026 - Current
- Administer driver training support for fleet training officer delivery activities.
- Identified and coordinated training needs through collaboration with employees, managers, trainers, and providers.
- Coordinated delegate bookings for training sessions, ensuring accurate scheduling and up-to-date employee training records.
- Tracked staff qualification status and expiry dates to ensure compliance with mandatory training requirements.
- Produce compliance reports by extracting training data for monitoring.
- Maintain Worcestershire County Council MTC training system courses through updates.
- Maintain reference data for qualifications, establishments, teams, service areas, cost codes.
- Manage training documentation and communications using Microsoft Excel, Outlook, Teams, SharePoint.
WCC PASSENGER ASSISTANT
Worcestershire County Council
Worcester, Worcestershire
11.2025 - Current
- Support boarding and alighting, including wheelchair users, with comfort and dignity.
- Escort vulnerable adults and children with SEND safely to and from services.
- Conducted thorough safety checks on seat belts and child seats to ensure compliance with transport safety standards.
- Operated lifting equipment to assist passengers with mobility challenges during boarding.
- Supported passengers with individual care needs, ensuring adherence to medication protocols and enhancing passenger comfort.
- Act as communication link between driver, schools, parents/carers, and transport coordinators.
- Monitored passenger behaviour, managed challenging situations calmly, and reported safeguarding concerns to maintain a safe transport environment.
- Maintain accurate records and follow council transport and health & safety procedures.
TRAVEL COORDINATOR/ CUSTOMER SERVICES ADMINISTRATOR
Hugo Technology Ltd
Bromsgrove, Worcestershire
11.2021 - 11.2025
- Managed corporate travel contact for daily arrangements and logistics coordination.
- Arranged seamless trips for employees and executives across bookings and schedules.
- Managed travel budgets and ensured compliance with travel policy for each booking.
- Handled incoming and outgoing calls to provide effective support for customers and engineers.
- Handled customer queries for travel and engineering coordination requests.
- Booked flights and accommodation, then scheduled jobs for field engineers.
- Coordinated with engineers and internal departments to keep travel plans current.
- Arranged travel itineraries for engineers based on their assignments. Accommodation based on engineers’ assignments.
- Managed bookings for flights, hotels, and excursions with competitive rates.
- Verified and finalised reservations to ensure hassle-free travel experiences.
- Raised purchase orders and processed invoices for travel costs.
- Updated jobs in Odoo database to keep schedules accurate.
COMPANY SECRETARY
Walton Industries Ltd
Bromsgrove, Worcestershire
01.2000 - 01.2021
- Managed online importing business and sales across global channels, ensuring seamless operations.
- Processed website and Amazon orders daily, ensuring fulfilment readiness and timely dispatch.
- Handled customer inquiries, maintaining high service standards and customer satisfaction.
- Completed daily administration tasks to support smooth order processing.
- Ordered stock from suppliers to maintain inventory levels. from suppliers in the UK, China, and India daily.
PRODUCTION SECRETARY
ITV
Birmingham, West Midlands
03.1998 - 03.1999
- Coordinated secretarial and admin support for programme director and producer, ensuring smooth operation of production activities.
- Reviewed programming materials for suitability, facilitating timely broadcast transmission.
- Tracked music returns and managed inventory, ensuring accurate records and accountability to source providers.
PROGRAMME PLANNING ASSISTANT
LWT
London, London City
01.1998 - 03.1998
- Streamlined maintenance of quarterly programme schedules through effective team collaboration and adherence to deadlines.
- Coordinated quarterly programme schedules with fellow coordinators to ensure timely updates.
- Facilitated upkeep of programme schedules by commuting 2 days weekly to support coordination efforts.
PROGRAMME PLANNING MANAGER
Carlton TV
Birmingham/London, West Midlands/London
01.1993 - 01.1998
- Coordinated daily network calls with regional programme managers to address and resolve programming data issues.
- Reviewed monthly compliance schedules against quality guidelines to ensure compliance with large data volumes.
- Managed team of 4 to ensure timely scheduling support and efficient coverage updates.
PROGRAMME SECRETARY (Temporary Position)
BBC
Birmingham
01.1992 - 02.1992
- Managed last-minute agenda changes during live production, maintaining show flow and minimising disruption.
- Coordinated daily production of "Good morning with Anne and Nick" show, ensuring seamless collaboration with production team.
- Welcomed guests upon arrival at the studio, facilitating smooth arrivals and enhancing audience experience on set.
Education
GCSE’s - English, Maths, Office Studies, Typing, Biology, Childcare
Earls High School
Halesowen, West Midlands01-1988
Skills
- Driver training administration
- Training coordination
- Training session coordination
- Training documentation management
- Compliance reporting
- Data compliance tracking
- Travel coordination
- Microsoft Windows and macOS
Custom
- Family Social Events
- Walking Our Pets
- Travelling
- Reading
- Watching Films
Certification
Passenger Assistant Training
First Aid
Behavioural Management
Timeline
OBSERVATION PASSENGER ASST - WCC FLEET SERVICE
Worcestershire County Council
07.2026 - Current
WCC FLEET TRAINING - ADMINISTRATIVE ASSISTANT
Worcestershire County Council
01.2026 - Current
WCC PASSENGER ASSISTANT
Worcestershire County Council
11.2025 - Current
TRAVEL COORDINATOR/ CUSTOMER SERVICES ADMINISTRATOR
Hugo Technology Ltd
11.2021 - 11.2025
COMPANY SECRETARY
Walton Industries Ltd
01.2000 - 01.2021
PRODUCTION SECRETARY
ITV
03.1998 - 03.1999
PROGRAMME PLANNING ASSISTANT
LWT
01.1998 - 03.1998
PROGRAMME PLANNING MANAGER
Carlton TV
01.1993 - 01.1998
PROGRAMME SECRETARY (Temporary Position)
BBC
01.1992 - 02.1992
GCSE’s - English, Maths, Office Studies, Typing, Biology, Childcare
Earls High School