JULIE-ANNE WIGFIELD
Edinburgh
Summary
A dedicated and hard-working professional with a strong foundation in active listening, effective communication, and problem-solving. Demonstrates exceptional teamwork and collaboration skills, complemented by research and administration expertise. Proficient in computer literacy and organisational skills, ensuring efficiency under pressure while maintaining attention to detail. Committed to health and safety awareness and interpersonal relationship management, fostering team building and customer service excellence. A loyal and dependable employee who will bring a versatile skill set. Proactive and passionate about supporting vulnerable groups, with a career goal of enhancing resourcefulness and lifelong learning opportunities in dynamic and diverse community environments.
Overview
15
15
years of professional experience
8068
8068
years of post-secondary education
1
1
Certification
Work history
Self-Employed
Daycare Service for Pre-school Children
Edinburgh
03.2024 - 08.2025
- Designed and implemented engaging educational activities, such as music, outdoor play, literacy, and art, to promote children's developmental progress.
- Encouraged Behaviour management techniques to maintain a harmonious and respectful environment
- Safeguarding and promoting well-being, swiftly addressing any issues.
- Successfully encouraged children to explore their interests.
- Utilised creative arts and crafts activities to encourage expression and fine motor skills.
- Assisted children with personal care routines, promoting independence.
- Prepared nutritious snacks and meals, adhering to dietary requirements and allergies.
- Organised fun field trips that enhanced real-world understanding and social skills.
Patisserie and Bistro Manager
La'Telve
Edinburgh
01.2023 - 08.2025
- Coordinated staff recruitment and training, enhancing team performance and customer satisfaction.
- Managed a team of 10, fostering collaboration and high customer service standards.
- Oversaw compliance with food allergy and health and safety standards, alcohol license protocols, emergency preparedness and response planning and passed all inspections without any violations.
- Liaised with cross-departmental and third-party stakeholders to effectively strengthen relations with returning customers.
- Cultivated an inclusive and welcoming work environment focused on customer and community engagement.
- Demonstrated consistent commitment, hard work and dedication to achieve results and improve operations.
English Language Teacher
The English Grammar Studio
Denia
08.2019 - 03.2020
- Initiated class plans, prepared, and delivered engaging English lessons tailored to students' proficiency levels and learning goals. Participate in professional development to stay current.
- Developed learners' reading, writing, listening, and speaking skills through interactive and student-centred activities.
- Fostered a positive, inclusive classroom environment that encourages student participation and learning enjoyment.
- Adapt lesson plans to accommodate different learning styles, needs, and cultural backgrounds. Prepare students for standardised English exams.
- Managed classroom behaviour effectively to ensure respectful and productive learning environment, maintaining accurate records of progress and attainment.
- Established positive collaboration with fellow teachers, academic coordinators, and parents (when relevant) to support student development.
- Encouraged critical thinking and analytical skills amongst pupils via challenging assignments.
Bed & Breakfast proprietor
Well Park B&B
Ayrshire
04.2017 - 09.2019
- Managed daily operations for seamless running, reflecting across-the-board five-star feedback
- Managed financial records diligently for accurate reporting and budgeting.
- Coordinated breakfast services, including local produce, providing guests with enjoyable dining experience.
- Responded quickly to emergencies, maintaining a relaxed atmosphere at all times.
- Improved overall guest satisfaction by providing personalised attention to each visitor's needs.
- Maintained strict inventory control, preventing shortages or excesses of supplies.
- Handled all reservation enquiries promptly, ensuring optimal room occupancy.
Charity Fundraiser/ Team Leader
Aspinall Foundation, Port-Lympne Wild Animal Park
Kent
08.2010 - 07.2012
- National Runner-up certificate winner in recognition of efforts. Personally raising £783,846.
- Engaged public members to promote charity campaigns and encourage donations.
- Communicated charity's missions clearly and persuasively.
- Secured one-off and regular giving pledges in line with daily targets.
- Maintained accurate donor records in compliance with data protection laws.
- Represented charity foundations like Marie Curie, Shelter and Save the Children professionally in public spaces and events.
- Worked collaboratively and supportively with team members to maximise fundraising success.
- Adapted approach to different audiences while maintaining ethical fundraising standards.
Education
Foundations in Herbal Medicine - Herbal Medicine: Botany, Phytoconstituents, Biology
Heartwood School of Herbal Medicine
Bedfordshire 03.2022 - 04.2023
A1 Spanish Intensive Course -
Understand Valencia
Master of Research - Equality & Human Rights
University of Glasgow
Glasgow, GLGBachelor of Arts - Sociology
University of The West of Scotland
Higher National Certificate - Humanities
West Collage, Scotland
Skills
- Active listening
- Effective communication
- Problem solving
- Teamwork and collaboration
- Research and administration
- Computer literacy
- Attention to detail
- Efficiency under pressure
- Team building
- Health and safety awareness
- Interpersonal relationship management
- Organisational skills
- Resourcefulness
- Customer service excellence
- Support for vulnerable groups
- Calm under pressure
Certification
- TEFL, 2018
- Foundation in Herbal Medicine, 2022
- Full Driving Licence, 2015
Accomplishments
Bachelor of the Arts (BA), Honorary Court Medal and Certificate winner for outstanding academic achievement, 2015
Humanitarian & Voluntary Work
- Leader, 100th Peatland Scouts/Beavers, Edinburgh — April 2025 – Present
Planning and leading educational and social activities (PVG and safeguarding training) - Convoy Organiser & Fundraiser for Displaced Refugee Children — 2016
- Website Moderator, Public Speaker & Active Member, Amnesty International Ayrshire Group — January 2016 – January 2019
- Oxfam Bookshop Assistant, Ayrshire — January 2015 – July 2015
Affiliations
I enjoy a variety of activities, including gardening, walking, and exploring nature, as well as reading and storytelling. I have a passion for travel and experiencing different cultures, and I am enthusiastic about the arts and hands-on projects. My commitment to lifelong learning keeps me curious, creative, and open to new ideas.
References
References available upon request.
Timeline
Self-Employed
Daycare Service for Pre-school Children
03.2024 - 08.2025
Patisserie and Bistro Manager
La'Telve
01.2023 - 08.2025
Foundations in Herbal Medicine - Herbal Medicine: Botany, Phytoconstituents, Biology
Heartwood School of Herbal Medicine
03.2022 - 04.2023
English Language Teacher
The English Grammar Studio
08.2019 - 03.2020
Bed & Breakfast proprietor
Well Park B&B
04.2017 - 09.2019
Charity Fundraiser/ Team Leader
Aspinall Foundation, Port-Lympne Wild Animal Park
08.2010 - 07.2012
A1 Spanish Intensive Course -
Understand Valencia
Master of Research - Equality & Human Rights
University of Glasgow
Bachelor of Arts - Sociology
University of The West of Scotland
Higher National Certificate - Humanities
West Collage, Scotland
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