Processed contract payments to ensure timely transactions.
Admin Grading
Technician Grading
National Training
Conducted face fit testing to ensure safety compliance.
TPA / APA
PS Training
Coordinated CSCS and PASMA certifications for team members.
Guild Of Technicians
Compiled waste reports to monitor environmental impact.
Managed records for starters and leavers to maintain accurate staffing data.
Coordinated hotel and travel bookings for staff travel arrangements.
All aspects of Technician and Surveyor workbooks.
Retail Operations Manager
National Federation Of Retail Newsagents
National
01.2003 - 04.2016
Began as a Retail Development Manager within the West Midlands district representing and supporting Federation members as well as developing and maintaining effective working relationships with local and national suppliers.
Promoted to Operations Manager developing,motivating and leading a team of eight ensuring results are achieved and key objectives are met. Enhancing communications levels between District Presidents, Head Office and NFRN call centre.Managing work priorities, training and vacancies.
Promoted to Retail Operations Manager in 2015 overseeing the Field Team with ongoing results, conducting visit logs checks, daily information for the National Executive Committee. Interviewing for vacancies and arranging training and mentoring for new recruits.
Manage own work priorities to achieve agreed objectives.
Monitor and manage effective of the Retail Development Managers.
Display Executive
Aspen Field Marketing
01.1993 - 01.2003
Working on both Independent and Multiple Accounts
Merchandising displays and ensuring the market share of Nestle products.
Ensuring planograms were adhered to in the multiple accounts.