Julianah Esoso

• Prepare hot drinks and snacks for service users, offering a warm, welcoming environment for their duration of stay.
• Maximise independence by motivating and supporting service users towards established goals.
• Provide individualised support and guidance, fostering social development to enhance wellbeing.
• Help supervise service users during outings and events to support health and safety of clients and staff.
• Safeguard service user confidentiality, respect and privacy related to services and records management.
• Support clients in building appropriate skills to live safely and independently.

Personal Care Assistance:

• Role: Assisting clients with daily personal care tasks such as bathing, dressing, grooming, and toileting.
• Achievement: Ensuring clients' hygiene and comfort while promoting their dignity and independence.

Emotional Support:

• Role: Providing a compassionate and empathetic presence to clients, actively listening to their concerns, and offering emotional reassurance.
• Achievement: Creating a safe and trusting environment where clients feel valued and understood, contributing to their emotional well-being.
• Companionship:
• Role: Engaging in conversations, recreational activities, and companionship to alleviate feelings of loneliness and isolation.
• Achievement: Enhancing clients' quality of life by fostering social interaction and a sense of connection.

Supporting Independence:

• Role: Encouraging clients to perform tasks they are capable of, promoting self-reliance, and teaching new skills when appropriate.
• Achievement: Empowering clients to maintain a level of independence, boosting their self-esteem and confidence.
• Safety and Mobility Assistance:
• Role: Assisting clients with safe movement, transfers, and ambulation, and creating a hazard-free environment.
• Achievement: Preventing accidents and injuries, and promoting physical well-being by supporting clients' mobility needs.
• Daily Activity Planning:
• Role: Designing and implementing daily schedules that include various activities to engage and stimulate clients.
• Achievement: Enriching clients' lives by providing structured routines that cater to their interests and abilities.
• Documentation and Reporting
• Role: Maintaining accurate records of clients' progress, behavior, and any significant incidents or changes.
• Achievement: Ensuring clear communication among the care team, facilitating informed decision-making and continuous improvement of care plans.
• Crisis Management:
• Role: Responding effectively to unexpected situations, including medical emergencies or challenging behaviors.
• Achievement: Maintaining a calm and composed approach during crises, ensuring the safety and well-being of clients and others.
• Collaboration and Communication:
• Role: Collaborating with fellow support workers, healthcare professionals, and families to provide comprehensive care.
• Achievement: Facilitating a cohesive care approach that considers all aspects of clients' well-being and maintains open lines of communication.
• Advocacy:
  Role: Speaking up for clients' needs, rights, and preferences, ensuring they are respected and considered in all aspects of care.
• Achievement: Empowering clients to have a voice in their own care, fostering a sense of agency and dignity.

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