Juliana Milon
Administrator
London,ENG
Summary
An upbeat team player with an expansive toolkit of interpersonal skills, business operations knowledge and customer service experience. Outstanding communication, relationship building, and excellent at juggling multiple tasks and working under pressure. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
2025
2025
years of professional experience
Work History
HR Administrator
Marine Society and Sea Cadets
01.2023 - Current
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Conducted thorough recruitment processes to attract top talent in the industry.
- Supported the Safeguarding and Volunteer Support Team by managing phone calls, emails, and complaints.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Administrative receptionist
City of London School for Girls
5 2023 - 9 2023
- Took an active role in the School Office, supporting team objectives and administrative processes.
- Responded to telephone and email inquiries from parents, and managed student attendance and record keeping.
- Meeting and greeting visitors, managing conferences and meetings, and maintaining and updating the school calendar.
- Assisted with coordination of school events and processing, production, and distribution of memos and newsletters.
- Handled confidential correspondence discreetly while adhering to strict privacy guidelines regarding sensitive information protection.
- Enhanced office efficiency by managing incoming calls, directing inquiries to appropriate departments, and maintaining a smooth information flow.
Office administrator
Thomas Ford Smithfield LTD
12.2016 - 2 2023
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
Education
Economics and Business -
Woodhouse College
Skills
Customer service and relations
Business Administration
Microsoft Office
Administrative Support
Recordkeeping and File Management
Schedule Coordination
100 wpm Typing Speed
Office Management
Written and Verbal Communication
Timeline
HR Administrator
Marine Society and Sea Cadets
01.2023 - Current
Office administrator
Thomas Ford Smithfield LTD
12.2016 - 2 2023
Administrative receptionist
City of London School for Girls
5 2023 - 9 2023
Economics and Business -
Woodhouse College
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