Julian Andres Galeano Arango
Cleaning Manager
London ,Croydon
Summary
Reliable Cleaning Supervisor with experience in commercial and domestic settings. Leads teams by example to achieve faultless health and hygiene standards within allocated timeframes. Plans and prioritises successfully to meet busy cleaning schedules.
Overview
19
19
years of professional experience
Work History
Cleaning Manager
Accomplished Contract Services
Kent, Crayford
04.2018 - Current
- Trained 12 staff in Gyms and Offices cleaning and Type techniques.
- Drove continuous improvement by monitoring and analysing customer trends and adapting service offerings.
- Delivered exceptional client service boosting satisfaction levels by Number%.
- Maintained efficiencies during busy seasons, providing sickness and holiday cover for staff absence.
- Guided, coached and managed a team of Number cleaning staff, including Number direct and Number indirect reports.
- Resolved client issues relating to cleanliness with positive outcome.
- Facilitated smooth and effective cleaning operations for Number Type sites across Location.
- Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
- Acted as point of contact and motivation for employees.
- Guided staff to handle chemical solutions in line with COSHH.
- Monitored weekly cleaning supply usage, promptly placing refill orders to minimise delays to services.
- Maintained strict health and safety compliance through diligent inspections, mitigating potential risks.
- Looked for ways to increase quality of cleaning services.
- Minimised wastage by promoting appropriate use of equipment and materials.
- Coordinated staff rotas to build hardworking teams, strategically delegating tasks to maximise efficiency.
- Used excellent problem-solving skills to quickly resolve issues.
- Oversaw cleaning for multiple clients and sites.
- Specialised in office and retail cleaning services.
- Delivered constructive feedback to improve cleaning staff performance.
- Evaluated employees regularly to assess performance and provide feedback.
- Planned schedule to maximise bookings and deliver deep cleans.
- Reported on accidents and investigated incidents to protect staff safety.
- Trained Number staff in Type and Type techniques.
Butcher Shop Assistant
Cárnicas Goyo Okela, S.L.
Bilbao, Spain
07.2005 - 03.2018
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
- Streamlined operations by coordinating schedules, delegating tasks, and monitoring staff performance for optimal productivity.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resolving issues as needed.
Education
Spanish Titulo De Bachiller -
ÍES Artaza Romo
Leioa - Spain06.2004
Skills
Cleaning needs assessment
COSHH and risk assessments
Cleaning schedule development
Budget and expense reports
Activity audits
Cleaning materials knowledge
Staff supervision
Staff training
Safety procedure enforcement
Payroll
Health and safety compliance
HR practices
Technology integration
Financial administration
Timeline
Cleaning Manager
Accomplished Contract Services
04.2018 - Current
Butcher Shop Assistant
Cárnicas Goyo Okela, S.L.
07.2005 - 03.2018
Spanish Titulo De Bachiller -
ÍES Artaza Romo