Julian Ashpole

• ensuring that customers adhere to all policies and procedures regarding the benefits system administered by the Department forWwork and Pensions.
• Interviewing customers, collating data and information to ensure that all claimants are compliant information is current and up to date.
• Investigating possible incidences of fraud, or misuse of DWP processes by the customer.

• Ensured smooth operations by closely monitoring daily activities.
• Helping individuals with tasks such as arts and crafts activities woodworking reading, understanding finances, preparing food.
• Updating and maintaining care plans for individuals.
• Assisting individuals on day trips, outings and other social functions, to ensure it is an inclusive environment for all

• Utilised tools, machinery and equipment following safety measures.
• Liaising with on-site contractors to ensure that all works are carried out following health and safety guidelines and are completed in a timely manner.
• Ensuring that all mandatory testing is carried out such as, fire alarms, evacuation drills, legionella testing, and asbestos management. And that accurate and up-to-date records are kept for all tests and any issues are reported to the head teacher and governors, and that's the appropriate action is taken to rectify these
• To maintain the security of the premises, to ensure a safe working environment for all pupils, staff, contractors, and site visitors.
• Provided training in the use of any specialised equipment, including any PPE required to comply with safety procedures.
• Supervised specialist sub-contractors by providing thorough induction and delegating tasks.
• Compiling reports for school management and governors

• Responsible for the upkeep of all internal and external areas of the premises
• Carrying out minor repairs such as plumbing, carpentry, painting and decorating
• Ensuring that all grounds maintenance is carried out in a timely manner, and that all garden and paved external areas are kept clean and tidy and safe for use.

• Produced management reports outlining important facility statistics.
• Responded to building emergencies and managed repairs within required timeframe.
• Performed best practices and quality standards to comply with occupational health and safety procedures.
• Completed detailed inspection audits on specified timeframe to promote satisfaction and safety.

Supervised specialist sub-contractors by providing thorough induction and delegating tasks.
Weekly and monthly meetings with the head teacher and governors to raise any on-site issues and make sure that they are dealt with in a timely manner.
Ensuring that all health and safety documents and procedures are up to date, and readily available to all staff and contractors.
Ensuring that all mandatory health and safety testing is carried out throughout the building such as fire alarms, evacuation drills, legionella testing, and asbestos management, and that up-to-date records are kept for all these procedures.
Maintaining the security of the building to ensure a safe working environment for all pupils, staff, contractors and site visitors

• Day-to-day management of a 130 bed unit
• Assigning daily tasks to shift personnel to ensure a safe environment for both residents and staff
• Training of staff and implementation of new practises and procedures
• Yearly appraisals of all team members
• Keeping all procedural documentation up to date
• Liaising with security department to implement plans searches of both residents rooms and residential areas to ensure the safety and well-being of residents and staff
• Confrontation de-escalation
• 2 years working within the audits and investigation department, carrying out internal and external audits ensuring that the centre was compliant with all UK immigration policies and procedures, and carrying out internal investigations when complaints were raised about the conduct of staff by residents or other members of staff.