Julia Louise Barker

• Managed complex travel arrangements to ensure seamless business trips for executives.
• Undertaken complex diary management for busy executives.
• Provided exceptional customer service, resulting in increased client satisfaction.
• Facilitated efficient office operations by managing correspondence, filing systems and organisational procedures.
• Filed reports timely to keep executives informed about departmental progress.
• Coordinated all logistical aspects of corporate events leading to organised and successful functions.
• Maintained an up-to-date database ensuring easy retrieval of information when required.
• Handled confidential documents securely maintaining privacy.
• Oversaw procurement process efficiently reducing operational delays.
• Scheduled meetings, conferences and appointments.
• Created expense reports with matching receipts.
• Took minutes during meetings accurately preserving crucial details for future reference.
• Enhanced communication between departments by arranging and coordinating meetings and conferences.
• Corporate Social Responsibility Lead managing Charity donations and Employee Volunteering Days

• Prepared correspondence for doctors thereby freeing them for essential duties.
• Processed medical insurance claims accurately thereby reducing payment delays.
• Facilitated the digitisation of paper-based records making them easily accessible and saving storage space.
• Handled patient queries in a professional manner, improving customer service standards.
• Managing and overseeing the practice Inbox directing emails.
• Managing receptionist operations.
• Collating medical reports and responding to solicitors’ letters supplying patient medical summaries.
• Alamac reporting including COVID 19 management of PPE, staff members affected and recording appointments during the pandemic.
• Gathering of statistics and information when required, including preparation for Care Quality Commission.
• Ensured smooth running of the practice by managing day-to-day tasks efficiently.
• Coordinating patient queries and liaising with Consultants and Medical Professionals
• Supporting the practice manager, partners and administrative team with performance appraisals, scanning and filing medial correspondence in Docman, ensuring the day-to-day scanning is kept up to date.
• The Safeguarding lead with administrative task. Managing and updating the safeguarding register. Arranging monthly meetings to review register and liaising with social services, ICT Team and health care assistants in the community.
• Supporting and writing practice policies and procedures.
• Collating and the gathering of statistics when required, including externally required audits and managing the seasonal flu campaign.
• Coordinating the COVID 19 vaccination program.
• Flexible administrative support on site at the COVID 19 Vaccine location.
• ·Creating presentations and patient information leaflets.

Providing high level administrative support to the MD EMEA IT Leaders.

Duties include complex global travel arrangements, managing employee training, overseeing the receptionist desk and managing the corporate facility vendors.

Working virtually to support leaders located globally in US & EMEA markets

In addition, I was a Corporate Social Responsibility team member, giving me an opportunity to collaborate in cross sector & multifunctional teams across Johnson & Johnson

• Delivered high-level administrative support to MD EMEA IT leaders.
• Organised complex global travel arrangements through Concur, including visa applications and itineraries.
• Managed confidential correspondence for Vice President and senior leaders.
• Supporting the VP to manage budgets by preparing and analyzing expense reports in Excel to cut building, facility and travel costs
• Coordinated multiple diaries, arranging high-profile meetings while troubleshooting scheduling conflicts.
• Restructured office layout for Wokingham campus as part of project team.
• Assisting with social media management & promotion.
• Working with HR to manage employee training conducting new starter inductions.
• Implementing and writing the IT & Campus community regional newsletters.
• · Building collaboration across sites organising charity and exciting initiatives.
• · Management of multiple project work, including implementing Global Connect to EMEA sites saving on travel costs.
• Supporting leaders with team performance plans and performance indicators
• Managing P2P process raising Purchase Orders in eMarketPlace, SAP & Ariba with a superuser role on campus
• Updated Organisation Charts, SharePoint Sites, and Microsoft Teams folders regularly.
• Collaborated with senior leaders on initiatives such as women’s leadership events and CSR activities.
• Planned major events for over 300 employees, coordinating logistics with guest speakers and training agencies.
• Managing P2P process raising Purchase Orders in eMarketPlace, SAP & Ariba and working with site coordinators

Providing effective administration services to the Business Director, and the Sales and Marketing Administration team.

Duties include the production of confidential matters/reports, travel arrangements & managing and coordinating calendar entries & meetings. Ensuring all deadlines are met with regards to quotations, tenders as well as all communications to our customer base & sales force. Following Health Care Compliance guidelines for customer training seminars/meetings and travel logistics.

Areas of Responsibility

• Coordinate and Manage leaders’ calendars and expenses.
• Handling confidential matters and reports.
• Tender administration - Responsible preparing and meeting the deadlines of quotations and tenders.
• Booking all travel arrangements for the team including a detailed travel itinerary.
• To source and arrange customer training courses as required and logging on individual files.
• Dealing with customer queries and handling complaints
• Organising the Northern Europe January sales meetings & user group meetings throughout the year.
• · Records Coordinator for the sales team.

Linkedin in/julia-jackson