Summary
Overview
Work History
Education
Skills
Languages
Hobbies and interests
Timeline
Generic

JULIA VINICENKO

London

Summary

I'm in my final year of training as a Clinical Psychotherapist and looking to continue working in the charity sector, focusing on one-to-one support and making a real difference. After 16 months at the food bank, I have worked closely with vulnerable individuals facing housing insecurity, financial hardship, and complex challenges. This experience has deepened my understanding of the barriers people face when trying to access support and how crucial it is to provide consistent, non-judgmental guidance.

I’m passionate about helping people build stability, dignity, and belonging. Through my work, I have seen firsthand how vital it is to offer both practical assistance and emotional support, building trusting relationships with those navigating hardship. This has strengthened my commitment to working directly with people in need, and I would love the opportunity to bring my experience and dedication to St Mungo’s.

Overview

16
16
years of professional experience

Work History

Volunteers and Distribution Supervisor

Hackney Foodbank
London
10.2023 - Current
  • Supervising and coordinating volunteers, ensuring smooth operations and a positive working and volunteering environment, whilst ensuring best health and safety practices.
  • Engaging with visitors, addressing their needs in line with food bank processes and beyond, while providing a safe, welcoming, and supportive space.
  • Building and maintaining strong relationships with stakeholders and the office team, fostering collaboration and effective communication.

Clinical Psychotherapist in training

British Psychotherapy Foundation
London
10.2021 - Current
  • Facilitating open-ended therapy sessions with clients, actively participating in supervision, and attending clinical and academic seminars to support ongoing professional development.

Volunteer worker

Family friends
London
01.2022 - Current
  • Providing individualised support and guidance for service users across range of issues to enhance wellbeing.

Delivery Services Manager / E-fulfilment

Harrods Ltd
London
01.2016 - 07.2021
  • Managed 10-15 employee Customer service office, as well as supervised 30-70 employee Packing operation for In-store Delivery Services.
  • Successfully led a team in a sustainability project, achieving a 90% reduction in plastic and non-recyclable cardboard usage
  • Implemented courier service enhancements and conducted system updates to optimize delivery processes, resulting in improved efficiency, reduced costs, and enhanced customer satisfaction
  • Guided and mentored team members in the implementation of regulatory standards, policies, and guidelines to promote a safe working environment while also providing budget management support to meet and exceed financial targets

Operations Team Manager

The White Company
Northampton, Northamptonshire
06.2014 - 12.2015
  • Achieved a seamless and successful transition of the warehouse operations, optimizing efficiency, reducing costs, and enhancing productivity

First Line Manager

Pets at Home
Northampton, Northamptonshire
04.2009 - 06.2014
  • Played a pivotal role as a team member in the successful launch of a new distribution centre, where I led the implementation of cutting-edge product storage and flow strategies, ensuring seamless and efficient order fulfillment, and meeting high-demand expectations

Education

Clinical Psychotherapist - Psychology

British Psychotherapy Foundation
London, ENG
10/2021 -

Foundation in Counselling skills - Psychology

WPF Therapy
London, ENG
2020

ESOL course - Linguistics

College Northampton
Northampton, UK
03.2007

Diploma of Higher Education - Economics and Management

Latvian University
Riga, Latvia
2006

Certificate in banking history and management basics - Banking

Banking High School
Riga, Latvia
2003

Skills

  • Attention to detail, strong work ethics and emotional intelligence
  • Collaboration, reliability and flexibility
  • Critical thinking and problem solving
  • Finance management, reporting and Health and safety management

Languages

English
Fluent
Russian
Native
Latvian
Native
Polish
Advanced

Hobbies and interests

I appreciate the simple joys in life, like sharing a meal with friends—sometimes with a glass of wine to make it even more special. I enjoy cinema and ballet, admiring the creativity and expression they bring. Cycling and yoga help me stay active, and lately, I’ve been enjoying learning new cooking skills. Traveling and spending time in nature are important to me, offering a sense of balance and perspective. I also find fulfillment in volunteering and meditation, which help me stay grounded and connected to my community.

Timeline

Volunteers and Distribution Supervisor

Hackney Foodbank
10.2023 - Current

Volunteer worker

Family friends
01.2022 - Current

Clinical Psychotherapist in training

British Psychotherapy Foundation
10.2021 - Current

Delivery Services Manager / E-fulfilment

Harrods Ltd
01.2016 - 07.2021

Operations Team Manager

The White Company
06.2014 - 12.2015

First Line Manager

Pets at Home
04.2009 - 06.2014

Clinical Psychotherapist - Psychology

British Psychotherapy Foundation
10/2021 -

Foundation in Counselling skills - Psychology

WPF Therapy

ESOL course - Linguistics

College Northampton

Diploma of Higher Education - Economics and Management

Latvian University

Certificate in banking history and management basics - Banking

Banking High School
JULIA VINICENKO