Julia Sinclair
Trowbridge,Wiltshire
Summary
I am a knowledgable and professional Receptionist skilled in administrative support and customer service objectives. Brings 20 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. I am also a commited and motivated Administrative Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanour and great initiative.
Overview
35
35
years of professional experience
Work history
Administration Assistant
Graham Plumbing
Beckhampton Road, Bath and North East Somerset
2013.02 - Current
- Managed day-to-day admin, including file organisation, booking in & out stock, ordering stock, banking & cashing up, answering invoice queries
- Managed incoming and outgoing calls for busy office.
- Welcomed guests and clients in upbeat and friendly manner.
Cashier
Tesco Extra
County Way, Trowbridge
2000.03 - 2013.02
- Displayed and restocked merchandise by following brand guidelines.
- Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
Insurance Clerk
Co-op Insurance
Charlotte Street, Bath and North East Somerset
1988.09 - 1999.08
- Processed life insurance.
- Checked documentation for accuracy and validity, maintaining confidentiality
- Reviewed and verified data, including addresses, phone numbers, names, ages and values
- Performed administrative tasks including communicating with clients, distributing mail and scanning documents in timely manner.
- Processing Agents accounts.
Education
GCSEs - English
Hayesfield Girls School
BathGCSEs - Mathematics
Hayesfield Girls School
BathGCSEs - Applied Science
Hayesfield Girls School
BathGCSEs - Geography
Hayesfield Girls School
BathGCSEs - History
Hayesfield Girls School
BathRSA Level 1 & 2 - Typing/Keyboard Skills
Hayesfield Girls School
BathSkills
- Sorting packages, goods coming in, stock locations
- Office oversight, booking in goods, filing, ordering
- Routing packages, arranging couriers to send stock to other branches & customers
- Credit checks, checking customers accounts
- Resolving errors, dealing with invoice & purchase inquiries
- Office supply management, ordering office supplies
Timeline
Administration Assistant
Graham Plumbing
2013.02 - Current
Cashier
Tesco Extra
2000.03 - 2013.02
Insurance Clerk
Co-op Insurance
1988.09 - 1999.08
GCSEs - English
Hayesfield Girls School
GCSEs - Mathematics
Hayesfield Girls School
GCSEs - Applied Science
Hayesfield Girls School
GCSEs - Geography
Hayesfield Girls School
GCSEs - History
Hayesfield Girls School
RSA Level 1 & 2 - Typing/Keyboard Skills
Hayesfield Girls School