JULIA SCRIMGEOUR
Uxbridge
Summary
Dedicated professional with extensive expertise in drug abuse prevention, disability awareness, and community outreach. Proven success in budgeting, finance, and service planning, providing tailored support to enhance social integration and life skills. Skilled in employment support, volunteer management, and event planning, with strong interpersonal communication and conflict resolution abilities. Committed to advancing community development through effective relationship building and communication strategies.
Overview
23
23
years of professional experience
1
1
Certification
Work history
Chairman
Hayes and Harlington Commmunity Centre
Hayes, Hillingdon
2023.05 - 2025.11
- Set annual budgets to maintain fiscal discipline across departments.
- Initiated regular performance reviews with senior management team to boost productivity.
- Run the Family community club to ensure social activities for family and team sports ie Pool and Darts Team
- Developed successful partnerships with stakeholders, strengthening external relationships.
- Ensure correct stock management of drinks for Members and include diary for key social activities ie Quizes and Karaoke
- Runt he function Hall Diary to ensure efficient stock and staff for the weekend to ensure no disruption in customer service
- Manage memberships of locals
- Staff Rotas and coaching and training
- Influenced positive change within organisation through championing employee development programmes.
Community Support Worker
Hayes and Harlington Community Centre
Hayes, HIL
2023.06 - 2024.11
- Interviewed persons to obtain variety of information applicable to provision of social services.
- Assisted in locating housing for displaced individuals.
- Conducted ongoing client needs assessments to verify requirements.
- Used computer system to obtain and document client information.
- Established and maintained up-to-date knowledge and successful working relationships with local community resources.
- Maintained confidential records and filing system to protect client information.
- Made client referrals to medical personnel or social workers.
- Collaborated with partners and funders to implement programs.
- Provided fundraising support for grants, special events and campaigns.
- Transported or accompanied clients to appointments for service or interviews.
- Assisted families in using and learning about society resources.
- Visited individuals in homes or attended group meetings to provide information on agency services, requirements or procedures.
- Determined clients' eligibility for financial assistance.
Bank Manager
Barclays Bank
2006.06 - 2022.07
- Established and maintained relationships with individual and business customers and provided assistance with problems these customers may encounter.
- Communicated with stockholders and other investors to provide information and to raise capital.
- Reviewed reports of securities transactions or price lists to analyze market conditions.
- Developed and analyzed information to assess current and future financial status of firms.
- Analyzed and classified risks and investments to determine potential impacts on companies.
- Evaluated financial reporting systems, accounting and collection procedures, and investment activities and made recommendations for changes to procedures, operating systems, budgets and other financial control functions.
- Oversaw flow of cash and financial instruments.
- Recruited staff members and oversaw training programs.
- Examined, evaluated and processed loan applications.
- Planned, directed and coordinated risk and insurance programs of establishments to control risks and losses.
- Evaluated data pertaining to costs to plan budgets.
- Planned, directed, or coordinated activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk, and insurance departments, or credit departments.
- Established procedures for custody and control of assets, records, loan collateral and securities to ensure safekeeping.
- Found and attracted new business.
Relief Pub Manager
Scottish and Newcastle
London
2003.01 - 2006.06
- Improved pub atmosphere with regular themed nights and events.
- Conducted maintenance checks regularly to ensure safety compliance at all times.
- Managed daily operations, ensuring smooth running of pub.
- Monitored food preparation practices, guaranteeing adherence to hygiene regulations.
- Hosted live music evenings to increase footfall on slow weeknights.
- Implemented cost control measures, enhancing overall profitability of the establishment.
- Maintained stock levels, preventing shortages or excesses that could affect profit margins.
- Fostered team spirit amongst staff members through effective communication and leadership.
- Prepared and monitored staff rotas to meet business needs, providing adequate cover at all times.
- Checked licenses to be in line with current legislation.
- Led by example in providing customers with attentive, professional restaurant service.
Skills
- Drug abuse prevention
- Disability awareness
- Budgeting and finance
- Service planning
- Individualized support
- Employment support
- Community outreach
- First aid and CPR
- Counseling
- Recreational activities
- Personal care assistance
- Behavioral support
- Social integration
- Life skills training
- Goal setting
- Volunteer management
- Interpersonal communication
- Team collaboration
- Teamwork
- Community development
- Excellent communication
- Adaptability and flexibility
- Documentation management
- Conflict resolution
- Human resources
- Team leadership
- Decision-making
- Event planning
- Teamwork and collaboration
- Relationship building
- Public speaking
- Emotional awareness
- Effective communication
Certification
- NVQ Hospitality Level 2
- NVQ Customer Service Level2
LANGUAGES
Afrikaans Elementary (A2)
REFERENCES
References available upon request
VOLUNTARY WORK EXPERIENCE
Warm Welcome Centre, Co Ordinator, Hayes, HIL, 2023-06, current, Managed and organised a welcoming warm welcome centre in winter for community, Collaborated with local community and dial a ride to ensure everyone had access, Arranged warm drinks and soup and cakes to be available for community to come together in winter months, Worked with community to support financial needs and hardships, Scam and Fraud Workshops, Winter energy efficiency awareness, Organised games and puzzles for relationship building within the community to ensure no on at home on own through winter, Organised Puzzles and Books to be donated to be transported to local residents unable to leave their homes
Timeline
Community Support Worker
Hayes and Harlington Community Centre
2023.06 - 2024.11
Chairman
Hayes and Harlington Commmunity Centre
2023.05 - 2025.11
Bank Manager
Barclays Bank
2006.06 - 2022.07
Relief Pub Manager
Scottish and Newcastle
2003.01 - 2006.06