A hardworking and adaptable professional with experience across healthcare administration, project support, and customer-facing roles. Highly flexible and dependable, with strong organisational, communication, and problem-solving skills. Known for delivering high standards of service, collaborating effectively with diverse teams, and quickly adapting to fast-paced and challenging environments. Committed to continuous learning and contributing positively to both team and organisational success.
Overview
4
4
years of professional experience
Work history
Project Support Administrator
North West Anglia NHS Foundation Trust
04.2025 - 08.2025
Delivered comprehensive project support for capital and RAAC programmes, streamlining documentation and financial processes.
Coordinated stakeholder inputs from Estates, IT, Procurement, and Infection Prevention & Control to enhance communication.
Maintained cost, schedule, and milestone trackers, improving reporting accuracy and supporting leadership with structured presentations.
Organised meetings and managed communications with departments to ensure effective project execution.
Assisted in risk assessment to mitigate potential issues.
Managed schedule conflicts efficiently ensuring smooth running of projects.
Trainee Nursing Associate
Peterborough City Hospital
09.2024 - 04.2025
Delivered high-quality care under supervision of Registered Nurses, enhancing patient wellbeing and independence.
Collaborated with multidisciplinary teams to execute delegated clinical tasks according to NHS standards.
Developed core clinical skills and professional knowledge through practical placements and training.
Provided emotional support to patients, alleviating anxiety levels.
Assured quality care through strict adherence to hygiene standards.
Conducted routine checks on patients to monitor vital signs regularly.
Developed a rapport with patients' families by providing clear health updates and guidance.
Emergency Department Clerical Officer
Peterborough City Hospital
03.2022 - 09.2024
Served as primary contact for patients and relatives in Emergency Department reception.
Registered patients accurately on hospital systems, managing both in-person and telephone enquiries.
Maintained detailed records, arranged follow-up appointments, and processed discharge summaries.
Collaborated with clinical teams and external agencies to ensure efficient care pathways.
Completed administrative tasks to support department functions.
Worked flexible hours, covering nights, weekends and bank holidays.
Offered friendly, efficient customer service and handled challenging situations with ease.
Booking Officer
Peterborough City Hospital
07.2023 - 12.2024
Coordinated patient appointments for surgeries, ensuring efficient scheduling with healthcare staff.
Managed patient records and addressed queries to facilitate smooth clinical operations.
Developed strong organisational and administrative skills while supporting high standards of patient care.
Offered friendly, efficient customer service and handled challenging situations with ease.
Nursery Apprentice
Learning Tree Kindergarten
09.2022 - 03.2023
Supported care and development of young children in structured nursery setting.
Assisted with daily routines, activities, and learning opportunities.
Developed strong skills in communication, teamwork, and child safeguarding.
Gained valuable insights into early years education and child growth support.
Monitored nap times to ensure adequate rest for each child's growth and development.
Aided in keeping nursery tidy, promoting a clean and organised learning environment.
Crew Member
McDonalds
04.2021 - 09.2021
Delivered excellent customer service in a fast-paced environment at McDonald’s.
Took orders and prepared food while ensuring high standards of cleanliness.
Supported team members to maintain efficient operations and teamwork.
Honed communication, time management, and problem-solving skills through daily interactions.
Education
GCSEs - Polish, Maths, English Language, English Literature, History, Business, Science, Computer Science
Ken Stimpson Community School
Peterborough
AS Level - Business, Politics
Ken Stimpson Community School
Peterborough
Skills
Microsoft Office proficiency
Office administration
Diary management
Organisational skills
Multitasking skills
Verbal communication
Written communication
Proactive learning
Teamwork
Customer-focused
Problem-solving abilities
Minute-taking
Additional Information
Open to training and professional development opportunities, Flexible availability, including evenings, nights, and bank holidays, Experienced in hybrid working, Full UK driving licence
Languages
English
Polish
Timeline
Project Support Administrator
North West Anglia NHS Foundation Trust
04.2025 - 08.2025
Trainee Nursing Associate
Peterborough City Hospital
09.2024 - 04.2025
Booking Officer
Peterborough City Hospital
07.2023 - 12.2024
Nursery Apprentice
Learning Tree Kindergarten
09.2022 - 03.2023
Emergency Department Clerical Officer
Peterborough City Hospital
03.2022 - 09.2024
Crew Member
McDonalds
04.2021 - 09.2021
GCSEs - Polish, Maths, English Language, English Literature, History, Business, Science, Computer Science
Equality, Diversity and Inclusion Lead Midwife at North West Anglia NHS Foundation TrustEquality, Diversity and Inclusion Lead Midwife at North West Anglia NHS Foundation Trust
Executive Assistant to Chief Finance Officer at North West Anglia NHS Foundation TrustExecutive Assistant to Chief Finance Officer at North West Anglia NHS Foundation Trust