Julia Lau
Glasgow
Summary
GPhC-registered Pharmacist since 2018 with strong experience in both clinical prescribing and pharmacy management. Currently practicing as an Independent Prescriber, managing and treating a range of common conditions in primary care. Skilled in leading teams, streamlining pharmacy operations, and delivering high-quality, patient-centered care in collaboration with multidisciplinary teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacist Prescriber & Store Manager
Boots Pharmacy
11.2024 - Current
- Provide independent prescribing and clinical management of a broad range of acute and common clinical conditions, including respiratory, ENT, dermatological, gastrointestinal, and musculoskeletal presentations.
- Conduct patient assessments using structured history-taking, clinical examination, and diagnostic reasoning to inform evidence-based prescribing decisions.
- Perform physical examinations including blood pressure monitoring, oxygen saturation measurement, pulse rate evaluation, otoscopy, and oropharyngeal inspection.
- Initiate and manage treatment plans in accordance with NICE and local formulary guidelines, ensuring safe, effective, and patient-centered care.
- Document consultations accurately using electronic patient record systems (e.g., EMIS and Columbus), complying with GDPR and clinical governance standards.
- Collaborate with multidisciplinary teams including GPs, nurses, and allied health professionals to deliver integrated primary care services.
- Ensure continuity of care by communicating prescribing decisions via structured SBAR (Situation-Background-Assessment-Recommendation) reports sent to clinical team mailboxes
- Provide patient education on medication adherence, self-care, and condition management, contributing to improved health outcomes and reduced reattendance rates.
Pharmacist Manager
BOOTS UK LIMITED
08.2022 - 11.2024
- Oversee all aspects of pharmacy's operation including managing pharmacy staff, monitoring inventory level and maintaining compliance with all applicable laws and regulations
- Workplace Training Supervisor for trainee pharmacy technician
- Tutor for trainee pharmacy advisor (responsible in supervising their development and learning in acquiring NVQ2 qualification)
- Facilitate experiential learning workplace for pharmacy students
- Investigate pharmacy dispensing incident and report to pharmacy quality and standard manager.
- Monitor and manage store compliance to trading standard and store building safety and maintenance.
- Work with patient safety champion in store to build and review monthly patient safety action plan
- Oversee procurement and supply of medicines
- Deliver and achieve financial target of the store (2024 review: Item growth +4.2% YTD, Pharmacy Services +8.2% YTD, Total Retail +1.1% YTD)
- Lead, coach, mentor and support staff's physical and mental well being in workplace
- Promote and educate patient about pharmacy services provided, eg Pharmacy First
- Complete weekly clinical governance checklist in store to make sure dispensary is compliant to regulations and requirements
- Carry out quarterly and annual store audit
- Facilitate training for pharmacy and store retail operational system
Base Pharmacist
BOOTS UK LIMITED
06.2020 - 08.2022
- Work with various healthcare professionals to plan, review and evaluate drug efficacy and interaction as well as patient's treatment plan
- Promote both NHS and private pharmacy services by educating customers and increase store's customer base
- Organize meeting to build good relationship with local GP surgeries.
- Provide consultation and advice on minor ailments and over the counter products
- Provide private vaccination services such as flu and pneumonia vaccine
Relief Pharmacist
BOOTS UK LIMITED
12.2018 - 06.2020
Education
Pharmacist Independent Prescribing -
Robert Gordon University
10.2024
Master of Pharmacy -
University of Strathclyde & International Medical University
06.2017
Advanced GCE Advanced Level - Mathematics, Chemistry, Biology
Sunway University College
01.2013
Skills
- Fast Learner
- Customer Service
- Ability to Work Under Pressure
- Effective Time Management
- Adaptability
- Leadership Skills
- Pharmaceutical Operations
- Excellent Customer Service Skills
- Teamwork Skills
- Clinical Applications
- Team Management
- Patient Counseling
- Communication Skills
Languages
English
Mandarin
Cantonese
Bahasa Malaysia
Personal Information
- Date of Birth: 04/07/94
- Nationality: Malaysian
Certification
Foundation and Advanced Botox and Dermal Fillers
Skin Boosters & Polynucleotides
Timeline
Pharmacist Prescriber & Store Manager
Boots Pharmacy
11.2024 - Current
Pharmacist Manager
BOOTS UK LIMITED
08.2022 - 11.2024
Base Pharmacist
BOOTS UK LIMITED
06.2020 - 08.2022
Relief Pharmacist
BOOTS UK LIMITED
12.2018 - 06.2020
Advanced GCE Advanced Level - Mathematics, Chemistry, Biology
Sunway University College
Pharmacist Independent Prescribing -
Robert Gordon University
Master of Pharmacy -
University of Strathclyde & International Medical University
Similar Profiles
Luca Oliver-FavasLuca Oliver-Favas
Customer Servie Advisor at Boots PharmacyCustomer Servie Advisor at Boots Pharmacy
Ehioma EgedeEhioma Egede
Cash Register Clerk at Boots PharmacyCash Register Clerk at Boots Pharmacy
Paulina PrzybylPaulina Przybyl
Customer Assistant at Boots PharmacyCustomer Assistant at Boots Pharmacy
Katie SutherlandKatie Sutherland
Administrative assistant at University of GlasgowAdministrative assistant at University of Glasgow
John Daniel McCueJohn Daniel McCue
Healthcare support worker at NHS Greater Glasgow and ClydeHealthcare support worker at NHS Greater Glasgow and Clyde