Julia Holt
Aldeburgh,Suffolk
Summary
Security professional with experience in maintaining safety protocols and conducting thorough checks in line with policies and procedures. I have completed 2 week residential MoD training course. I hold a Security Industry Authority card and am proficient in the latest security techniques and procedures. I have strong customer service skills and can cope in high-pressure situations as a trained Coastguard Rescue Officer with first aid skills up to first responder level. I’m an effective communicator and problem solver, adept at working independently and collaboratively with multi-agency teams.
I'm happy working with my colleagues on my shift and can happily use my own initiative and prioritise my workload.
Overview
12
12
years of professional experience
Work history
Security guard
Ministry of Defence
Woodbridge, UK
2023.08 - 2026.01
- Constantly monitoring areas at random intervals and complying with day to day procedures as part of routine responsibilities.
- Coached new staff on security on policies and day to day responsibilities to enhance team performance.
- Welcoming visitors to the site, issuing the relevant pass whilst making sure they are guided to the correct location.
- Checking passes on the main gate and restricting access if need be.
- Keeping records and logs upto date all for future reference and analysis.
- Liaising with military staff and working with an armed guard.
Security Warden
Engie/EDF
Leiston, Suffolk
2021.07 - 2023.08
- Acted as primary security checkpoint for Sizewell Nuclear Power Station. Managed visitor greetings and access form processing for individuals and vehicles, advised on the checking in process and requirements for ID to access site. Checked compliance of paperwork for cranes and various equipment. Performed identification verifications using in-house systems and access controls. Distributed keys to personnel requiring site entry. Liaised with employees on site to book people in and request an escort for visitors. Monitored my email to add and process any requests for new visitors to site and contacted the host to request any additional information.
General catering assistant
Aramark
Leiston, SUFFOLK
2020.07 - 2020.11
- Implemented rigorous health and hygiene practices to minimise risks for customers and staff.
- Facilitated food preparation consistent with the approved menus and required presentation. Upholding exceptional standards of quality and taste.
- Ensured cleanliness and organisation of kitchen and dining areas. organisation of kitchen and dining areas.
- customer service, cash and card payments, Barista producing various types of coffee, making hot toasted panini also sandwiches and serving snacks.
Customer Service Assistant Supervisor
Waitrose
Saxmundham, suffolk
2016.03 - 2019.07
- Overseeing co-ordination of checkout staff to guarantee consistent, smooth operation of store.
- Efficiently managed ongoing inbound calls, addressing customer queries and complaints, as well as in-store interactions and ordering specialist items at a customer request.
- Provided outstanding customer care by addressing concerns and responding to inquiries and complaints.
- Managing Click and Collect parcels for John Lewis
- Managing till operations for processing refunds and handling customer transactions.
- Developed expertise in serving and managing Deli, meat, and fish counter while upholding rigorous health and safety standards and reducing and rotating stock as needed.
Cook
Moat Barn Nursery School
Woodbridge, Suffolk
2015.07 - 2015.10
- Provided nutritious, safe, visually appealing, innovative and properly prepared and flavoured food.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports to maintain food hygiene standards.
- Developed recipes based on knowledge of children's tastes, ideal nutritional needs and budgetary considerations. I Cooked meals for children with allergies and special dietary requirements.
- Ordered food for the week ahead ,put away delivered food and did stock checks.
Sales Assistant
Adnams
Aldeburgh, Suffolk
2014.06 - 2015.07
- Communicated and interacted with customers, chatted about their needs, gave recommendations and up-sold services.
- Stayed up to date on store promotions, payment policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organised arrangements to promote items.
- Gave tastings to customers and gave detailed reviews of the products and used this to generate sales.
- Operated the computerised sales till and used operating system to check sales figures and the latest company products and promotions I cashed up at the end of the business day.
Education
GCSEs - Maths
Thorpebay High School
Southend on Sea, EssexGCSEs - English
Thorpebay HighSchool
Southend on Sea, EssexGCSEs - 7 subjects
Thorpebay HighSchool
Southend on Sea, EssexSkills
- Client-oriented
- Effective communicator
- Customer support
- Data confidentiality management
- Cash management
- Inventory control
- Daily cleaning and desk tidy
- Food presentation
- Food safety practices
- Security industry card
- emergency response (EASTAMB)
REFERENCES
References available on request.
INTERESTS
Photography,live music,reading,camping,cinema and a dog and cat owner.
Ex rugby player and Coastguard rescue officer. I no longer own a boat but have sailed all my life on the sea. I have gained an RYA qualification as an assistant instructor.
Personal Information
ADDITIONAL INFORMATION
- Full UK driving License
- First Aid trained
- Food Hygiene certificate
- DBS checked
Timeline
Security guard
Ministry of Defence
2023.08 - 2026.01
Security Warden
Engie/EDF
2021.07 - 2023.08
General catering assistant
Aramark
2020.07 - 2020.11
Customer Service Assistant Supervisor
Waitrose
2016.03 - 2019.07
Cook
Moat Barn Nursery School
2015.07 - 2015.10
Sales Assistant
Adnams
2014.06 - 2015.07
GCSEs - Maths
Thorpebay High School
GCSEs - English
Thorpebay HighSchool
GCSEs - 7 subjects
Thorpebay HighSchool