Julia Higson
Weybridge,Surrey
Summary
Eager Florist assistant always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
2
2
years of professional experience
Work history
Babysitting
Family Friends
Weybridge, Surrey
2022.01 - 2023.01
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with light housekeeping duties as well as running errands.
Florist assistant
Dandini
Weybridge, Surrey
2021.02 - 2021.12
- Worked closely with customers throughout sales process to gain understanding of customer needs and desires.
- Advised customers on issues using plant maintenance expertise.
- Securely processed payments and operated till with maximum accuracy.
- Maintained thorough knowledge of flower characteristics to inform arrangement decisions and provide information to customers.
- Entered order and delivery information into website or app for dispatch department.
- Cleaned vases and swept shop floors to maintain tidy appearance.
- Picked, packed and labelled orders accurately for proper dispatching.
- Developed individualised arrangement recommendations based on customers' budget, occasion and preferences.
- Worked with customers to determine type of arrangement desired and delivery information.
- Received orders in person, by phone and online, processing within allocated timeframes.
- Checked and monitored quality of incoming cut materials.
Charity shop volunteer
Scope Charity Shop
Weybridge, Surrey
2021.01 - 2021.04
- Processed, labelled and displayed donations quickly to maximise sales opportunities.
- Designed attractive window and shop floor displays.
- Accepted and processed cash, cheque, card and mobile payments.
- Guided customers in finding specific products.
- Rotated, priced and merchandised donated goods to drive sales.
Education
A-Levels - Graphic Design
Godalming College
Godalming 2023.09 -
Skills
- Stock rotation
- Cash handling
- Till balancing
- Guest needs anticipation
- Efficient under pressure
- Cleaning requirements
- Enthusiastic communicator
- Hospitality expertise
- Inventory control
- Organised and reliable
- Strong communication
- Upbeat, outgoing and positive
- Problem solving
- Order recall
Languages
English
Native
Timeline
A-Levels - Graphic Design
Godalming College
2023.09 -
Babysitting
Family Friends
2022.01 - 2023.01
Florist assistant
Dandini
2021.02 - 2021.12
Charity shop volunteer
Scope Charity Shop
2021.01 - 2021.04