Hi, I’m
Julia Elliott
Enniskillen,Fermanagh and Omagh
Summary
Within my position in Drumhoney Caravan park i was an outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.
With in my position at Schuh I effectively promoted products and increased revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support. I continuously achieved top sales, money and multi sales performer with in the company month by month with only being a part time employee.
Overview
3
years of professional experience
4
years of post-secondary education
Work history
Drumhoney Caravan park Kesh, Fermanagh and Omagh
Receptionist
05.2023 - 09.2024
Job overview
- Delivered front of house duties with warm and professional manner.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance on the campsite
- Screened and verified visitor IDs, maintaining security of personnel and office environment to ensure safety.
- Answered twenty telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Reduced waiting times through effective time and resource management.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Managed bookings using booking software to schedule, cancel and re-arrange customers stays.
- Answered and helped resolve inquiries from clients, vendors and general public.
Schuh KidsGlasgow, Glasgow City
Sales assistant
02.2023 - 05.2024
Job overview
- With in Schuh Kids we works on incentive based work with targets to achieve to be awarded the incentives.
- The main focus was up selling and Influencing customers using a question and conversation based strategy to make person based up sells.
- Accepted and processed cash, card and mobile payments using POS systems.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
- Maintained knowledge of products and features to provide recommendations to customers.
- Collaborated with sales managers to meet target quotas.
- Built lasting relationships with clients through customer service interactions.
- Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
- Updated product labelling and pricing to reflect discounts and offers.
Next RetailEnniskillen, Fermanagh and Omagh
Sales assistant
05.2021 - 09.2023
Job overview
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Monitored and reported suspicious activity to security officer to avoid theft.
- Worked energetically to maintain efficient operations during peak trading hours.
- Collaborated with sales managers to meet target quotas.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Updated product labelling and pricing to reflect discounts and offers.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
Education
Glasgow Caledonian UniversityGlasgow
Bachelor of Science from Applied psychology
09.2021 - 05.2024
South West CollegeEnniskillen
Diploma of Higher Education from Health and social care
09.2019 - 06.2021
Skills
- Customer and client relations
- Rapport building
- Meticulous and organised
- Strategic planning
- High efficiency
Timeline
Receptionist
Drumhoney Caravan park
05.2023 - 09.2024
Sales assistant
Schuh Kids
02.2023 - 05.2024
Glasgow Caledonian University
Bachelor of Science from Applied psychology
09.2021 - 05.2024
Sales assistant
Next Retail
05.2021 - 09.2023
South West College
Diploma of Higher Education from Health and social care
09.2019 - 06.2021
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