Julia Cox
Wolverhampton,West Midlands
Summary
Talented and empathetic office manager with professional and empathetic demeanour, bringing valuable experience in administrative roles. Possesses uncompromising work ethic and strong inter-personal skills.
Overview
38
38
years of professional experience
Work History
Sharepoint & Data Coordinator/Office Manager
Tuffin Ferraby Taylor (TFT) LLP
Birmingham
06.2003 - Current
Sharepoint & Data Coordinator
Tuffin Ferraby Taylor (TFT) Ltd
Sept -25 - Present
Key Responsibilities
- Administer and maintain SharePoint Online sites, libraries, permissions, and content structures to enhance user accessibility and collaboration.
- Develop and support Power Platform solutions to improve business processes and reduce manual administration.
- Create and deliver regular reports and dashboards using Power BI and Excel to support data-driven decision-making.
- Manage organisational data, ensuring accuracy, consistency, and compliance with company standards.
- Collaborate with stakeholders to identify process improvements and digital transformation opportunities.
- Deliver end-user support and training for Microsoft 365 applications to improve user competency and confidence.
- Coordinate data migration, cleansing, and governance activities.
Key Achievements
- Implemented automated workflows that reduced manual processing time by 90%.
- Redesigned SharePoint architecture, increasing user adoption and document accessibility.
- Developed Power BI dashboards improving visibility of key performance indicators.
- Improved data quality through validation processes and governance controls.
Shout Volunteer
Shout
01.2019 - 12.2023
- Provided crisis intervention services for clients experiencing acute psychological distress or emergencies.
- Counselled individuals with mental health conditions, facilitating personal growth and coping strategies.
- Established trust and rapport with clients, creating a safe and supportive environment conducive to effective therapy.
- Assessed impact of various factors on individuals' thoughts and behaviours, informing tailored therapeutic approaches.
- Observed human behaviour in various settings to gain insights into interpersonal dynamics, enhancing understanding of clients' needs.
PA to Vice President
Yale (Europe Ltd)
Wolverhampton
01.1991 - 11.1994
Managed diary and organised meetings for senior executives, enhancing scheduling effectiveness and supporting strategic decision-making.
- Handled emails and written business correspondence on behalf of senior office staff.
- Handled confidential documents with discretion, maintaining privacy and security of sensitive information.
- Took notes and minutes during meetings and appointments, providing accurate records for Manager's reference and follow-up actions.
- Completed tasks assigned by Manager, ensuring high standards of professionalism.
- Kept stationery and office supplies well stocked to meet operational needs.
- Executed assigned tasks from the Manager, upholding high professional standards and contributing to overall office operations.
Partners' Secretary
Hoare Lea & Partners
Birmingham
05.1988 - 01.1991
- Organised personal and professional calendars, sending reminders and updates for upcoming meetings and events.
- Managed confidential and sensitive data with discretion, maintaining accurate records to support organisational integrity.
- Processed emails and written correspondence on behalf of senior staff, ensuring clear communication and timely responses.
- Responded to incoming calls, assisting with enquiries and directing them to appropriate departments for timely resolution.
- Utilised Microsoft Word for various word processing tasks. and Google Docs to complete word processing tasks.
Education
GCSEs -
The High Arcal School
Sedgley, DUD01-1984
Burlington Secretarial College
Birmingham, BIRTimeline
Shout Volunteer
Shout
01.2019 - 12.2023
Sharepoint & Data Coordinator/Office Manager
Tuffin Ferraby Taylor (TFT) LLP
06.2003 - Current
PA to Vice President
Yale (Europe Ltd)
01.1991 - 11.1994
Partners' Secretary
Hoare Lea & Partners
05.1988 - 01.1991
GCSEs -
The High Arcal School
Burlington Secretarial College