Summary
Overview
Work history
Education
Skills
Timeline
Generic

Julia Barrow Davis

Summary

Detail-oriented and proactive individual with a strong background in customer service, currently returning to the workforce as a customer service representative. Experience, combined with newly acquired skills and responsibilities, has helped build a versatile skill set-adaptable, people-focused, and performance-driven. Committed to delivering excellent service and contributing positively to team success.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

28
28
years of professional experience
2028
2028
years of post-secondary education

Work history

Personal Carer for the Elderly

02.2016 - 03.2017
  • Took carer to lunch.
  • Light cleaning duties.

Sales Representative

Avon
10.2009 - 04.2010
  • Gained customers.
  • Took orders.
  • Delivered customers' orders.

Hospital porter

Park Royal Hospital
08.1998 - 02.2000
  • Deep cleaning duties.
  • Adhered strictly to infection control policies while handling clinical waste or cleaning spillages; upheld best practices in health and safety management at all times.
  • Maintained cleanliness in wards and corridors, promoting a healthy environment.

Member of Staff

McDonald's
06.1997 - 08.1998
  • Provided front and backhouse duties
  • Tills
  • Food preparation
  • Cleaning

Warehouse Staff

Argos
12.1996 - 06.1997
  • Stock controlling.
  • Shop floor Assistant
  • Warehouse Assistant

Customer Service Assistant

Abbey Life Insurance Company
09.1989 - 09.1989
  • Customer service assistant.
  • Worked alongside Managers
  • Sorting mails and made appointments for managers.

Education

NCFE Level 1 Certificate - personal and social development

Step Ahead Online Course

BTEC Level 3 Extended Diploma - Health and Social Care

Redbridge College
06.2014 - 08.2016

First Aid Emergency Response - undefined

Nuco Training

Certificate of Competency - Business Management

Home Learning College

Certificate of Competency - Executive Office Skills

Home Learning College

Certificate - Executive Office Skills

Supporting Learning and Performance

Skills

  • Budgeting
  • Organising finances
  • Customer service
  • Self-motivation
  • Productivity
  • Detail-oriented
  • Telephone etiquette
  • Technology proficiency
  • Multitasking

Timeline

Personal Carer for the Elderly

02.2016 - 03.2017

BTEC Level 3 Extended Diploma - Health and Social Care

Redbridge College
06.2014 - 08.2016

Sales Representative

Avon
10.2009 - 04.2010

Hospital porter

Park Royal Hospital
08.1998 - 02.2000

Member of Staff

McDonald's
06.1997 - 08.1998

Warehouse Staff

Argos
12.1996 - 06.1997

Customer Service Assistant

Abbey Life Insurance Company
09.1989 - 09.1989

First Aid Emergency Response - undefined

Nuco Training

Certificate of Competency - Business Management

Home Learning College

Certificate of Competency - Executive Office Skills

Home Learning College

Certificate - Executive Office Skills

Supporting Learning and Performance

NCFE Level 1 Certificate - personal and social development

Step Ahead Online Course
Julia Barrow Davis