Judith Uchechukwu
Birmingham ,United Kingdom
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Child Support Worker
Admax cooperative
Dudley , United Kingdom
05 2023 - Current
- supporting young persons to school
- supporting young persons in online tutorials.
- encouraging young persons to live well and in engaging in daily activities
- preparing meal for young persons in suppported living.
- engaging young persons in outdoor activities.
Student Council Representative
Birmingham City University
Birmingham, England
09 2022 - 04 2023
- Gathered feedbacks on students experience and thoughts and reported back to my administrators.
- Proffered solutions to the emotionally down and students with unstable mental health to uplift their spirit and get them off depression. worked as an intermediary between the students and the schooL administrators.
- successfully launched and planned the school cultural day where different countries , culture and ethnicity were represented.
- Assisted in organising and scheduling of students visit to Cadbury world and also made created a marketing presentation for cadbury world.
- Maintained high standard of behaviour, attitude and appearance in line with guidelines.
- Addressed any learner needs not being addressed and communicated to college.
- Attended and prepared for all meetings by reading papers before meetings.
- Acted as key contact between staff and fellow students regarding class health and safety, facilities and student welfare needs.
- Collaborated with other representatives within same course and academic year to collate feedback and suggestions.
Health Care Assistant
Selly wood nursing home
Birmingham, United Kingdom
10 2022 - 5 2023
- Established friendly rapport with patients to promote positive health and well-being
- Provided quality personal care,such as dressing and bathing, while maintaining dignity and sensitivity
- Promoted and encouraged independence while assisting patients with daily routines
- Assisting patients in bathing, dressing and general mobility following individual care plans
- Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoingsupport.
HCA/ Support worker
Priory Barnt Hospital Birmingham
Birmingham , United Kingdom
1 2023 - 4 2023
- Documented care plans, hospital actions and patience activities align with best practices.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Care Assistant
Acorn care home and Ash Lodge care home
Birmingham , United Kingdom
11 2022 - 5 2023
- Lodge nursing home ( Advantage care), Promoted and encouraged independence while assisting patients with daily routines
- Maintained excellent patient satisfaction by proactively helping with individual needs and requirements.
Support worker
Turning point care, Dosajoma
2022.01 - 2022.12
- Provided support to residents with learning disabilities, autism and challenging behaviours
- Assisted managers in reviewing and updating individualized care plans, making changes based on progress and improvements required.
Marketing/project manager
Quinztech industries & premium contractors Ltd
2017.06 - 2022.05
- Handling service request, correcting issues within 24hrs when possible
- Developed strategies and managed market communications that drove product demand
- Worked as a member of a team contractor on large residential projects
- Perform contracting task for residential projects with set time frames.
Project manager
D.D homes Ltd
Abuja, Nigeria
5 2016 - 5 2017
- Communicated value to sales team and developed tools to support selling process
- Identified new market opportunities which led to 40% sales increase
- Managed appointments to show landed properties to prospective buyers.
Education
BA (Hons) - Marketing, Advertising/Public Relations
Birmingham City University
2022
Practical Training & Development - undefined
2022
ALX Certified Virtual Assistant - undefined
2022
LinkedIn learning courses. Customer support/business etiquette- phone, Email & text. Customer service - undefined
Hubspot Academy
2022
Inbound sales certifi - undefined
2022
Diploma - Mass communication
polytechnic Oko
September.2010
care worker Care certificate - undefined
Skills
- Data Analysis
- Administrative experience
- Good communication and active listening
- customer service support
- Stock keeping
- Organisational skill
- Content Strategy
- Typing
- Data Collection
- Scheduling
- Transcribing
- Virtual Assistant
- Assistance
- Customer Support
- Cold Calling
- Advertising
- Book keeping
- Ms words
- Powerpoint
- Child support
- Consistently professional
- Recordkeeping and maintenance
- Report creation
- Microsoft Office Suite
- Empathy and patience
- Encouraging Team work
- Reliable and Respectful
- Time Management
- Mental Capacity act life support First Aid Basic care
- Project management
- Team Teach
Certification
- Customer Service: Serving Customers Through Chat and Text - LinkedIn
- Customer Service: Handling Abusive Customers - LinkedIn
- Customer Service: Problem Solving and Troubleshooting - LinkedIn
- Customer Service Foundations - LinkedIn
- Customer Service: Managing Customer Expectations - LinkedIn
- Social Media Marketing: Strategy and Optimization - LinkedIn
- Inbound Sales - HubSpot Academy
- Inbound Sales - HubSpot Academy
- Business Etiquette: Phone, Email, and Text - LinkedIn
- Switching Your Career - LinkedIn
- Google Data Studio for Beginners - LinkedIn
- Human Resources: Working with Vendors - LinkedIn
- Administrative Professional Foundations - LinkedIn
- An Insider's Guide to Today's Music Biz: 7 Record Labels - LinkedIn
- De-Escalating Conversations for Customer Service - LinkedIn
- Serving Customers Using Social Media - LinkedIn
- Customer Service: Creating Customer Value - LinkedIn
- Innovative Customer Service Techniques - LinkedIn
- Writing Customer Service Emails - LinkedIn
- Phone-Based Customer Service - LinkedIn
- Become a Customer Support Specialist - LinkedIn
- ALX Virtual Assistant Course_Honors - alx_africa cer-2112bef3-5198-48f0-8f1ebb802732
Languages
English
Fluent
Trainings obtained
- ALX virtual Assistant certified.
- Coshh
- CPR
- First Aid
- Manual Handling
- Bed Bath
- Principles of Team
- Basic care
- Epilepsy
- Managenent of Learning Disabilities/ challenging behaviours
- The Aging process
- SOVA/ POCA/ Adult protection
- Health and safety
- Death dying/ bereavement
- Equality and diversity
- Dementia
- Bed making
- Emptying of Catheter Bags
- Medications
- Dressing a client
- Applying incontinent pads
- Use of service equipments
- Manual handling
- Observation of virtual signs. ( blood pressure, TPR- Temperature, pulse and Respiration.
Timeline
Support worker
Turning point care, Dosajoma
2022.01 - 2022.12
Marketing/project manager
Quinztech industries & premium contractors Ltd
2017.06 - 2022.05
Child Support Worker
Admax cooperative
05 2023 - Current
Student Council Representative
Birmingham City University
09 2022 - 04 2023
Health Care Assistant
Selly wood nursing home
10 2022 - 5 2023
HCA/ Support worker
Priory Barnt Hospital Birmingham
1 2023 - 4 2023
Care Assistant
Acorn care home and Ash Lodge care home
11 2022 - 5 2023
Project manager
D.D homes Ltd
5 2016 - 5 2017
BA (Hons) - Marketing, Advertising/Public Relations
Birmingham City University
Practical Training & Development - undefined
ALX Certified Virtual Assistant - undefined
LinkedIn learning courses. Customer support/business etiquette- phone, Email & text. Customer service - undefined
Hubspot Academy
Inbound sales certifi - undefined
Diploma - Mass communication
polytechnic Oko