Judith Simpson
Swindon,Wiltshire
Summary
Skilled Administrator highly effective at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions. Organised and reliable facilitator with strong administrative background and experience in office inventory management. Friendly communicator with detailed knowledge of producing high-quality documents, spreadsheets and presentations. Proven ability to monitor accounts receivables and track budgets to support bookkeeping tasks. Motivated and detail-orientated individual with desire to gain work experience and learn from administrative team. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong digital skills.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work History
Postal Administrator
British and Foreign Bible Society
Swindon, Wiltshire
07.2015 - Current
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Liaised with customers to resolve enquiries, appointment requests and billing questions.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Organised physical files and digitised records to support ease of access and GDPR compliance.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
Departmental Manager Registration Department
BMI Healthcare
Swindon, Wiltshire
09.2010 - 07.2015
- Implemented process-improvement initiatives within department resulting in reduced operating costs.
- Identified and diminished performance gaps by coaching and supervising subordinates.
- Championed adherence to operational best practices and company policies.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Enforced first-class workmanship among staff for successful delivery of targets.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Production Operator
Catalent
Swindon, Wiltshire
01.1997 - 06.2010
- Operated production equipment safely and effectively, maximising quality output.
- Consistently followed company safety regulations, maintaining secure, low-risk working environments.
- Set up production equipment, verifying correct functionality and calibration compliance to maximise machinery efficiency.
- Completed daily shift reports, accurately capturing volume outputs, overall equipment effectiveness and adherence.
- Performed regular in-process tests, yield calculations, running checks and product sampling, ensuring production met predefined quality targets.
- Identified production improvement opportunities, reducing department costs.
Education
NVQ Level 3 - Business Improvement Techniques (Process)
EMTA Awards LTD
UK 09.2005 - 07.2006
A-Level Law - English law
Buckland University College Oxford
Oxford 09.1992 - 07.1993
GCSE - Psychology
Midland Examining Group
East Midland Regional Examinations Board 09.1991 - 07.1992
GCSE - Sociology
Southern Examining Group
Oxford, Oxfordshire 09.1989 - 07.1990
GCSE - Biology(Human)
Southern Examining Group
Oxford, Oxfordshire 09.1987 - 07.1988
GCSEs - English language English literature, Social and Economic History Geography
Various
UK 09.1972 - 07.1973
Skills
- Operations management
- Reporting and documentation
- Microsoft Office expertise
- Scheduling and calendar management
- CRM and office management software
Timeline
Postal Administrator
British and Foreign Bible Society
07.2015 - Current
Departmental Manager Registration Department
BMI Healthcare
09.2010 - 07.2015
NVQ Level 3 - Business Improvement Techniques (Process)
EMTA Awards LTD
09.2005 - 07.2006
Production Operator
Catalent
01.1997 - 06.2010
A-Level Law - English law
Buckland University College Oxford
09.1992 - 07.1993
GCSE - Psychology
Midland Examining Group
09.1991 - 07.1992
GCSE - Sociology
Southern Examining Group
09.1989 - 07.1990
GCSE - Biology(Human)
Southern Examining Group
09.1987 - 07.1988
GCSEs - English language English literature, Social and Economic History Geography
Various
09.1972 - 07.1973
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