Judith Shirley

Bagnalls is one of the UK's leading Painting and Decorating Contractors. We are an award winning contractor specialising in general commercial painting works, specialist industrial coatings, cyclical maintenance painting and highly decorative painting. Bagnalls is a 140 year old company that has stuck to its ethical principles while maintaining is position in the developing business culture of its environment.
Bagnalls are Constructionline, CHAS, Safecontractor, Considerate Constructors, Achilles UVDB and Dulux Trade Contractor accredited.
We are also members of the Painting & Decorating Association (PDA), Concrete Repair Association (CRA) and Institute of Corrosion (ICorr) as well as Gold Award RoSPA members

My role is not just about bringing in new painting work for Bagnalls, it's about assessing which area of the market to target at any one time. Bagnalls is a company capable of working in every area, be it heavy industrial sites or idyllic historical buildings, schools and universities or office blocks, I need to focus my customer development in the right area for Bagnalls' Wolverhampton branch at the right time. We are selective with whom we work for because we believe in the importance of fairness and relationship, preferring to work alongside people who share those values.
To find those customers and prove to them that Bagnalls really is the company they should look to for reliable, professional, customer focused painting services, whatever their needs.

Relationship Building with Customer over the telephone

Direct Sales - Generating new leads through the website and LinkedIn

Telemarketing - research to key segments and expand my customer base.

BusineBusiness (B2B) · Cold Calling · Negotiation · Customer Satisfaction · Teamwork, Tenders writing.

• Trained new staff to efficiently manage sales pipeline
• Booking 6 new appointments a week for the Contracts Managers
• Emails
• Sales Conferences

Midland Telecom is a total solutions provider of Unified Communications to businesses' across the UK. Based in Birmingham, with over 3.000 business telephone systems sold and over 2.500 existing clients.

Midland Telecom prove Business Telephone Systems, Office Telephone Systems, Business Telephone Lines, Business Mobiles, Business Calls Packages, Broadband, IT Support, IT Security and Wide Area Networks.

My roll was to Cold Company's ref to their current phone system, lines and call charges and let them know about our services.

Book up to 6-8 appointments a week for the Directors

Manage there diary day to day

Arrange monthly meeting with the directors

Meeting my Call times and monthly targets

Emailing appointments to both the customer and directors

Arranging engineering appointments

Upselling to existing customers

Rentokil Initial is a business services company comprising a number of global brands including Rentokil, Initial and Ambius, that employs over 39,000 colleagues across more than 75 countries.

• Cold Calling Business and introducing our services
• Booking 4 appointments a day for the reps
• Managing diaries
• Monthly Targets
• Looking after my 11 reps and 4 Business Managers
• Arranging Demo's of our services

Avery Weigh-Tronix is one of the world's largest manufacturers and suppliers of weighing equipment, measurement devices, and global solutions. With wholly owned businesses in six countries and partners across the world, we have global expertise that is second to none.

• Speaking to Postmaster/Postmistress regarding equipment for the post office.
• Inputting information on to the system (Goldmine)
• Managing Accounts
• Forecast Sales
• Sub postmaster Show at the NEC and London Earls Court
• Taking payments via cheques or credit card
• Opening Accounts
• Booking install of the scales
• Sending emails to each department regarding the sales and information regarding installation of the scales.
• Reaching Monthly Targets

Express parcel delivery, throughout the UK and worldwide. DPDgroup UK is a subsidiary of DPDgroup, which is wholly owned by La Poste, the second largest postal operation in Europe and is represented in the UK by the following brands: - DPD - DPD Local - DPD Local online

• Inputting information on to sales logix
• Speaking to customers via telephone regarding their collections
• Checking invoices details on AS400
• Checking shipments - import and exports
• Managing the accountsfrom start to end of their 13 weeks trade
• Cold call new accounts
• Booking 6 appointments a day for Sales reps
• Reviewing and evaluating weekly KPI achievement and producing end of the week spreadsheets
• On job training