Judith Shard
Clitheroe,Lancashire
Summary
Professional with strong expertise in application of policies and constructive feedback. Proven ability to gather evidence and conduct assessments under pressure. Skilled in interviewing techniques, focused on contributing to organizational success.
Overview
13
13
years of professional experience
28
28
years of post-secondary education
Work history
Examiner Supervisor
Pearson Education
London
06.2013 - Current
- Supervised daily operations of examination processes ensuring adherence to established guidelines.
- Implemented feedback mechanisms to improve examiner performance and operational efficiency.
- Reviewed and approved examination materials guaranteeing compliance with educational standards.
- Mentored junior examiners providing guidance on best practices and performance improvement.
- Maintained strict confidentiality of all examination materials, upholding integrity of process.
- Applied subject knowledge expertise for proper application of mark scheme.
Customs and Immigration Officer
Border Force
Heysham, Lancashire
01.2021 - 06.2025
- Conducted thorough inspections of cargo and passengers to ensure compliance with customs regulations.
- Assessed documentation and identification for accuracy and legitimacy during border control processes.
- Collaborated with law enforcement agencies to identify and address potential security threats at borders.
- Provided guidance and support to travellers regarding customs procedures and immigration requirements.
- Recorded and reported findings from inspections to relevant authorities for further action and compliance.
- Conducted investigations into immigration violations, leading to increased law enforcement.
- Worked collaboratively with team members, fostering a positive work environment.
- Managed an array of complex cases to successful conclusion.
- Utilised advanced interrogation techniques to identify fraudulent applicants.
- Interviewed potential immigrants to ascertain eligibility.
- Demonstrated cultural sensitivity whilst interacting with diverse populations.
- Used professional researching and interviewing methods and techniques to gather relevant data.
- Reviewed travel documents at border stations to verify authorisations and certificates.
- Provided court testimony related to circumstances and results of investigations.
Education
Post Graduate Certificate of Education - Education
University of Lancaster
Lancaster, Lancashire 09.2004 - 07.2005
Bachelor of Science - Mathematics
University of Manchester
Manchester, England 09.2000 - 07.2024
Diploma of Higher Education - Forensic Science
University of Durham
Durham 01.1995 - 12.1997
Skills
- Mark scheme application
- Constructive feedback
- Professional ethics
- Resilience under pressure
- Evidence gathering and assessment
- Interviewing techniques
Timeline
Customs and Immigration Officer
Border Force
01.2021 - 06.2025
Examiner Supervisor
Pearson Education
06.2013 - Current
Post Graduate Certificate of Education - Education
University of Lancaster
09.2004 - 07.2005
Bachelor of Science - Mathematics
University of Manchester
09.2000 - 07.2024
Diploma of Higher Education - Forensic Science
University of Durham
01.1995 - 12.1997