Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Judith Leonard

ENNISKILLEN,United Kingdom

Summary

I am outgoing and friendly and Pride myself in high-end customer care and I have a strong commitment to discretion and confidentiality. I demonstrate excellent communication skills, reliability, and punctuality, complemented by an understanding of wedding etiquette and style. I am Proficient in order processing, client database management, cash handling, and managing returns and exchanges with resourcefulness and efficiency. I foster a body-positive attitude and would provide patience and support during fittings. My aim is to leverage these skills to deliver exceptional client experiences in dynamic environments.

I consider myself Professional and approachable with commitment to creating a welcoming environment.

Overview

9
9
years of professional experience

Work history

Receptionist

Treacy Concrete Ltd
Drumlyon House, Enniskillen, BT74 5TB, Co. Donegal
10.2003 - 01.2005
  • Completed data entry tasks whilst adhering to strict deadlines.
  • Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
  • Coordinated office supplies orders to keep necessary materials available at all times.
  • Upheld confidentiality with sensitive information handling procedures
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Delivered front of house duties with warm and professional manner.
  • Managed calendars, strategically scheduling appointments to maximise availability.
  • Embodied company values through friendly and reliable customer service.
  • Handled office petty cash and maintained flawless records.
  • Oversaw office supply orders and replenished stock for staff use.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Maintained accurate logs of visitor entries for security purposes.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Managed phone calls, resulting in effective communication flow within the company.
  • .

Shop supervisor

O'Connors Supervalu
The Glebe, Donegal Town, Donegal
09.1995 - 06.2003
  • Monitored shop cleanliness for pleasant shopping experience.
  • Streamlined inventory management to reduce product wastage.
  • Worked closely with management to develop effective sales strategies.
  • Facilitated training workshops for junior employees' skill enhancement.
  • Maintained visual merchandising standards, resulting in attractive store layout.
  • Ensured proper display of products to boost sales appeal.
  • Managed cash register, promoting accurate financial transactions within shop.
  • Handled customer queries and complaints, fostering a positive shopping environment.
  • Conducted regular stock checks for efficient inventory maintenance.
  • Trained new members of staff for improved customer service.
  • Coordinated with suppliers, securing timely delivery of products.
  • Assisted customers in finding desired items, enhancing satisfaction levels.
  • Liaised between staff and upper management to address concerns or suggestions.
  • Kept inventories updated to enable timely stock reorder and replenishment.
  • Managed stock levels to maximise sales opportunities.
  • Processed deliveries and delegated unpacking, pricing and replenishment tasks to maximise efficiency.
  • Updated pricing and promotions to fulfil store goals.
  • Delegated tasks to staff to meet daily service requirements.
  • Kept updated inventories for reliable stock management.
  • Attended to customer needs promptly, leading shop teams by example.
  • Displayed goods and prices clearly to maximise customer interest.
  • Monitored stock levels and ordered popular items to meet customer demand.
  • Approved customer refunds and exchanges upon close item inspection.

Education

Leaving Certificate -

Leaving Certificate
Ireland
07.1994 - 07.1994

Skills

  • High-End customer service
  • Discretion and confidentiality
  • Excellent communication
  • Reliable and punctual
  • Wedding etiquette knowledge
  • Order processing
  • Client database handling
  • Cash handling
  • Returns and exchanges
  • Resourcefulness
  • Patience in fittings
  • Style understanding
  • Body positive attitude

References

References available upon request.

Timeline

Receptionist

Treacy Concrete Ltd
10.2003 - 01.2005

Shop supervisor

O'Connors Supervalu
09.1995 - 06.2003

Leaving Certificate -

Leaving Certificate
07.1994 - 07.1994

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Judith Leonard