Summary
Overview
Work history
Education
Skills
Timeline
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JUDIT VINCZE

Summary

I am software delivery lead with experience of a lot of different fields. I really like working with teams to create amazing software. I would like to expand my knowledge in Scrum and looking for a role where I could use my previous experience and progress professionally and personally.

Overview

19
19
years of professional experience

Work history

Software Delivery Lead

MHR
Ruddington
08.2021 - Current
  • Introduced Scrum framework to the team
  • Delivered numerous projects and features for a HR, Talent and Payroll software
  • Built a well performing team of relative new starters
  • Introduced improvements to enable better delivery
  • Managed the apprenticeship programs for three apprentices and their mentors
  • Created good relationship with Product Owners for better requirements and delivery plan
  • Supported development framework for colleagues to progress in seniority and experience

Quality Analyst

MHR
02.2017 - 08.2021
  • Collected extensive system knowledge by manual testing all areas of the People First product
  • Achieved good progress on the Shift Left project promoting Quality First in the team
  • Captured, analyzed, and documented requirements for testing and development
  • Supported Product Owners in analysis and requirement gathering
  • Gathered leadership experience by acting as delivery lead in the absence of the lead
  • Incorporated accessibility in our requirements
  • Trained new starters on the system and processes
  • Contributed to create an honest, collaborative, and fun working environment

Business Analyst

MHR
07.2012 - 02.2017
  • Captured, analysed, and documented functional requirements
  • Designed processes and workflows for several HR domains (Organisational Management, Onboarding, Transfer, etc.)
  • Using a variety of techniques e.g., UML, produced supporting documentation to augment user stories including business process models, use cases and domain models
  • Performed user acceptance testing on product features to ensure that all requirements were satisfied, and the finished product is of maximum value to the customer
  • Performed research to keep up to date with the latest developments in the domain
  • Coordinated teamwork and coached new starters

HR Process Analyst

Bombardier Transportation
Derby
12.2010 - 06.2012
  • HR SSO - Global Projects, Contributed to the successful transition of the HR transactional services to the new, centralised location
  • Met all targets and strict due dates during the project
  • Accomplished the end-to-end implementation of the global processes in the new Shared Service Centres
  • Participated in process design, documentation, testing and training
  • Developed hundreds of local work instructions incorporating system requirements for the European countries, in all fields of HR
  • Created training material for HRBPs for customer portal and processes
  • Trained new colleagues on document standards and change control to ensure quality

Transformation and Process Lead

Aon Hewitt
11.2008 - 11.2010
  • Managed the successful transition of the new systems and processes under very strict deadlines and circumstances
  • The company changed their data management system from PeopleSoft to SAP and developed a new customer portal and document library
  • Migrated and stabilised the International Mobility global data management operations to India
  • Found solutions to gaps between systems and processes
  • Assessed the impact of the planned changes on data, systems, and processes
  • Improved data management for international mobility to meet payroll needs
  • Redeployed employees from other projects
  • Supported the Staffing team to meet their SLAs while their team lead was on long term leave
  • Worked as an international mobility expert throughout the company and gave advice regarding other transition projects
  • Lead an international team of specialists

Recruitment Specialist and HR Generalist

Philip Morris International Service Center Europe
06.2007 - 10.2008
  • Focal Point for Hungary
  • Managed the smooth transition to the new HR model by establishing a great relationship with the managers; trained, and coached them through the new systems and processes
  • Met target SLAs and in many cases hired sales representatives in only 2 weeks
  • Tested the new systems
  • Participated in translation and documentation projects

Migration Process Specialist/Business Analyst

Philip Morris International
Lausanne
11.2006 - 06.2007
  • Facilitated workshops for the affiliates to identify and solve process gaps
  • Analysed old and created new processes based on new system requirements and global processes
  • Ensured successful and smooth migration of affiliates from the current organisations to the new global HR model for the pilot countries
  • Supported members of the Contact Centre after go-live
  • Prepared and delivered trainings for the new HRSSO employees

International Mobility Representative and Subject Matter Expert

IBM ISSC Mobility Delivery Center
Budapest
11.2004 - 11.2006
  • Successful transition of the international mobility services to the new location
  • Acted as Team Leader (12 members) and Subject Matter Expert
  • Created and analysed the Customer Satisfaction reports to enable the higher management to see current trends in the service and establish new practices
  • Built excellent relationship with other geos, country teams and vendors
  • Kept a very good level of working climate
  • Coached team members to become customer oriented, culturally open, understanding contributors to the team and the company
  • Analysed data to enhance the process and fulfill reporting requests
  • Delivered trainings on Cultural Diversity
  • Reduced the approvals backlog by 200 by investigating the source and stabilized the numbers
  • Developed standard training approach of new employees
  • Dealt with all escalations throughout the teams and advised team leads and managers how to solve the issues

Education

Master of Science - Geography

University of Szeged
Szeged, Hungary
/1996 - /2001

Master of Arts - Literature and Linguistics

University of Miskolc
Miskolc, Hungary
/1995 - /2003

Skills

  • Scrum
  • Leadership
  • User acceptance testing
  • Requirement gathering
  • Bug reporting
  • Organised and efficient
  • Complex problem resolution
  • Microsoft Office Suite
  • Business systems analysis
  • Agile methodologies
  • Process mapping
  • Process improvement
  • Business process design
  • Employee management
  • Transformation projects
  • Change management
  • Business analysis
  • Process analysis
  • Testing
  • Fun

Timeline

Software Delivery Lead

MHR
08.2021 - Current

Quality Analyst

MHR
02.2017 - 08.2021

Business Analyst

MHR
07.2012 - 02.2017

HR Process Analyst

Bombardier Transportation
12.2010 - 06.2012

Transformation and Process Lead

Aon Hewitt
11.2008 - 11.2010

Recruitment Specialist and HR Generalist

Philip Morris International Service Center Europe
06.2007 - 10.2008

Migration Process Specialist/Business Analyst

Philip Morris International
11.2006 - 06.2007

International Mobility Representative and Subject Matter Expert

IBM ISSC Mobility Delivery Center
11.2004 - 11.2006

Master of Science - Geography

University of Szeged
/1996 - /2001

Master of Arts - Literature and Linguistics

University of Miskolc
/1995 - /2003

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JUDIT VINCZE