Jude Wellington
Uxbridge
Summary
Dedicated Technical Manager with 13 years of progressive experience in food safety, quality assurance, and technical management. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Proven track record in leading cross-functional teams, improving operational efficiency, and delivering measurable improvements in compliance, food safety, and cost control. Recognized consistently for exceeding performance expectations.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Technical Manager
Pilgrim’s Europe
Southall
2023.04 - 2025.05
- Lead quality & hygiene team (51 members), developing and maintaining quality management system in line with BRCGS and UK retailer standards (M&S, Sainsbury’s, Waitrose, Morrison’s, Asda, Aldi & Nando’s).
- Leading the HACCP team and ensuring requirements of HACCP are implemented and maintained.
- Leading and hosting audits and visits for the site and closeouts of non-conformances in a timely manner; maintaining BRCGS AA+.
- Communicating effectively with customers (M&S, Sainsbury’s, Waitrose, Morrison’s, Asda, Aldi & Nando’s) and maintaining a strong relationship with them.
- Reduced micro testing costs by 3% through risk-based frequency adjustments while managing the team budget.
- Served as the go-to expert on-site for ensuring compliance with legal requirements, food safety protocols, quality standards and authenticity measures.
- Senior leadership team member, driving cross-functional collaboration to meet business goals.
- Cultivated a strong food safety and quality culture across the site through the implementation of the 'My Link to Strategy' initiative.
Quality Manager
Kerry Foods / Pilgrim’s
Southall
2019.08 - 2023.04
- Managed quality systems, KPIs, and documentation for audits.
- Supported customer engagement and technical management.
- Applied 8-step PPS to reduce Listeria complaints.
- Acted as primary technical contact for major retailers (M&S, Waitrose, Morrisons, Aldi, Sainsbury’s) during Technical Manager’s absence, managing all related duties.
- Mentored and developed staff to successfully meet performance targets.
- Providing technical guidance on-site and participating in governance meetings.
QAT (Quality Assurance Technologist)
Kerry Foods
Southall
2018.03 - 2019.07
- Led complaint reduction projects; achieved 95% non-conformance closure.
- Participated in BRC, KMS, and customer audits with consistent high grades.
- Improved prawn yield and reduced foreign body complaints via PPS.
- Performed in-depth technical investigations and managed customer complaints, resulting in a 5% decrease in the targeted region.
Food Process Manager
Kerry Foods
Southall
2013.02 - 2018.02
- Coordinated factory trials and product launches.
- Drove cost-saving PIP initiatives.
- Managed customer interactions during on-site factory visits.
- Mentored and coached team members to support growth and achieve objectives.
- Implemented the 8-step Practical Problem Solving (PPS) method to achieve a 2% increase in prawn yield.
Food Process Technologist
Kerry Foods
Southall
2011.10 - 2013.01
- Conducted process validation and factory trials.
- Managed efficiency and yield-related studies.
- Supported innovation through equipment trials.
- Performed thermal validations and hosted customer visits.
Education
MSc - Food Science
London Metropolitan University
London 2009.09 - 2010.12
BSc - Microbiology
Bangalore University
India 2006.01 - 2009.03
Skills
- Team Management
- Project Management
- Team Building
- Conflict Handling
- Decision Making
- Crisis Management
- Change Management
- Presentation Skills
- Emotional Intelligence
- Stakeholder Management
Accomplishments
- Reduced Listeria failure rate from 10% to 2% within 2 weeks through targeted 8-step problem-solving (PPS).
- Reduced foreign body complaints by 6% using the 5 Whys problem-solving approach.
- Improved complaint and micro trend reporting via a redesigned dashboard.
- Revamped labelling and coding SOPs as part of CCP controls.
- Implemented enhanced cleaning methods, reducing chemical and water use, saving £7000 annually.
- Led successful audits, maintaining BRCGS AA+ certification.
- Acknowledged for surpassing performance goals six years in a row based on 360 feedback from leaders, colleagues, and team members.
Certification
- Level 4 Food Safety & HACCP
- BRC Internal Auditor
- TACCP & VACCP Certification
- ISO14001 Internal Auditor
- Thermal Processing Validation (Campden BRI)
- Allergen Management
- People Management (Online Course)
- SUSSLE - CFA Training
Custom
Available upon request.
Timeline
Technical Manager
Pilgrim’s Europe
2023.04 - 2025.05
Quality Manager
Kerry Foods / Pilgrim’s
2019.08 - 2023.04
QAT (Quality Assurance Technologist)
Kerry Foods
2018.03 - 2019.07
Food Process Manager
Kerry Foods
2013.02 - 2018.02
Food Process Technologist
Kerry Foods
2011.10 - 2013.01
MSc - Food Science
London Metropolitan University
2009.09 - 2010.12
BSc - Microbiology
Bangalore University
2006.01 - 2009.03