Jude Okonkwo
Brighton
Summary
Well-rounded Personal Care Aide with [Number] years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and [Task]. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Health Care Support Workers
Hanover Care
06.2022 - Current
- Developed trusting relationships with patients through empathetic listening skills, promoting open dialogue about concerns or questions related to their healthcare experience.
- Improved patient satisfaction scores by consistently providing timely, responsive care and addressing individual concerns proactively.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept accurate records for client files and handled related paperwork.
- Maintained clean, safe, and well-organized patient environment.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Administered medication as directed by physician.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assistant Manager
Divine-Smaris Nigeria Ltd.
01.2015 - 01.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Developed strategy to increase sales and drive profits.
Education
Master of Science - Sports Management
University of Portsmouth
Portsmouth, United Kingdom.05.2023
Bachelor of Science - Business Administration
Anambra State University
Anambra State Nigeria08.2011
Skills
- Attention to Detail
- Interpersonal Skills
- Empathy and Compassion
- Time Management
- Adaptability
- Record Keeping
- Care Delivery
- Care Plan Assessment
- Health and Safety Requirements
Reading, sports event, travelling.
I like reading novels, magazines travelling and sport events with interest in football and basketball.
Timeline
Health Care Support Workers
Hanover Care
06.2022 - Current
Assistant Manager
Divine-Smaris Nigeria Ltd.
01.2015 - 01.2021
Master of Science - Sports Management
University of Portsmouth
Bachelor of Science - Business Administration
Anambra State University
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