JUDE FARMER
Long Buckby,Northants
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Support staff member
Knights Pharmacy
Long Buckby
2022.06 - 2022.06
- Making up prescriptions and serving on the till.
- Assisted colleagues with daily tasks, promoting team spirit and cooperation.
- Maintained cleanliness and orderliness of the workspace to promote a conducive work environment.
- Undertook routine clerical duties for seamless office functioning.
- Created a welcoming atmosphere for visitors by providing courteous customer service.
Face-to Face Sales and Brand Ambassador
Matrix Alliance Direct Marketing
Leicester
2025.10 - 2026.03
- Trained junior brand ambassadors, leading to more effective team performance.
- Handled objections, resulting in successful sales negotiations.
- Kept detailed records of sales activities for review and analysis.
- Demonstrated excellent communication skills to gain trust of potential customers.
- Managed time efficiently to maximise number of daily visits.
- Established strong relationships for repeat business.
- Collaborated with team members, sharing best practices for success in the field.
- Maintained professional demeanour whilst dealing with challenging situations.
- Utilised persuasive selling techniques for closing sales deals successfully.
- Walked long distances during door-to-door outreach, demonstrating commitment and endurance.
- Participated in team meetings to strategies effective sales approaches.
- Upheld excellent customer service with helpful, confident demeanour.
Team trainer in hospitality
Roadchef
2025.03 - 2025.10
- Fostered work ethics in trainees, leading to greater responsibility among crew members.
- Delivered comprehensive training for improved customer service skills.
- Created a positive working environment by promoting teamwork and cooperation.
- Enhanced team performance by providing effective and motivating training sessions.
- Provided one-to-one coaching, improving overall job competence among new hires.
- Supported teams to achieve shift targets such as service times or waste minimisation.
Food preparation and service
Roadchef
2022.05 - 2025.03
- Resolved customer complaints quickly, restoring trust in our service quality.
- Participated in regular stock takes helping manage supplies efficiently.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Handled high-pressure situations calmly providing solutions promptly.
- Supported management in administrative tasks enhancing operational efficiency.
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
Education
A-Level - Business Studies
guilsborough
Financial Studies Level 3 - banking and finance
London Institute of Banking and Finance
BTEC Sport Level 3 -
Guilsborough
Fitness and Training Programming - undefined
core mathmatics - maths
guilsborough
GCSEs - Mathematics, History, Combined Science
GCSEs - English language, English literature
Guilsborough
BTEC Level 2 - Sport, Enterprise
GCSEs - food technology
Guilsborough
Skills
- Goal tracking
- Resilient nature
- Adaptable selling style
- Cultivating teamwork
- Collaborative teamwork orientation
- student mentailty
- people skills
Other Interests
Playing Football (11- and 6-a-side), occasionally rugby or cricket, pub quizzes, video-gaming. I like to travel – I spent the first nine years of my life in Africa.
Affiliations
- part of an amazing rugby team, where we all play and training together as one unit and where its more than just a sport.
- i love going to the gym, and really working on improving myself week by week.
- i enjoy a good walk alone or with friends and is perhaps where my passion for golf comes from.
Certification
> full UK driving license
Timeline
Face-to Face Sales and Brand Ambassador
Matrix Alliance Direct Marketing
2025.10 - 2026.03
Team trainer in hospitality
Roadchef
2025.03 - 2025.10
Support staff member
Knights Pharmacy
2022.06 - 2022.06
Food preparation and service
Roadchef
2022.05 - 2025.03
Fitness and Training Programming - undefined
GCSEs - Mathematics, History, Combined Science
BTEC Level 2 - Sport, Enterprise
A-Level - Business Studies
guilsborough
Financial Studies Level 3 - banking and finance
London Institute of Banking and Finance
BTEC Sport Level 3 -
Guilsborough
core mathmatics - maths
guilsborough
GCSEs - English language, English literature
Guilsborough
GCSEs - food technology
Guilsborough