Compassionate and Dedicated Healthcare management Professional with 5 years of experience in the healthcare industry, including successful leadership as a Care Team Manager. Proven ability to lead and support care teams in delivering exceptional patient care. Seeking a fulfilling role as a Care Manager to leverage my skills and commitment to high-quality care, effectively overseeing the well-being of residents and ensuring regulatory compliance.
Overview
8
8
years of professional experience
Work History
Care Manager
Runwood Homes Heybridge
04.2021 - Current
Lead and supervise a team of 15 care professionals, including nurses, caregivers, and support staff, ensuring the delivery of high-quality patient care
Coordinate and allocate care assignments based on patient acuity, staff availability, and skill levels to optimize patient outcomes and resource utilization
Provide guidance, mentorship, and performance feedback to care team members, fostering their professional growth and development
Writing and developing resident person-centered care plans and evaluations monthly to reflect changes in care needs/improvements
Rota preparation and management ensure all shifts are covered
Applying and monitoring assessment for Deprivation of liberty DOLS for 74 residents
Conducting medication audits, weight loss audits, environmental audits and infection control audits
Carrying out CQC DOLs approval notification, accident notification and death notification
Collaborate with interdisciplinary teams, including physicians, therapists, and social workers, to develop comprehensive care plans and ensure coordinated patient care
Monitor and evaluate resident care activities, ensuring compliance with healthcare regulations, standards, and organizational policies
Assess patient needs, identify potential risks, and implement appropriate interventions to promote patient safety and well-being
Oversee the accurate and timely documentation of patient care activities, maintaining confidentiality and privacy in accordance with CQC regulations
Address and resolve patient and family concerns or complaints, demonstrating empathy and actively seeking solutions
Participate in staff meetings, quality improvement initiatives, and training programs to enhance team performance and patient care outcomes
Rota management to ensure eradication of staff shortage.
Team leader
Bykare healthcare Solutions
02.2020 - 05.2022
Provided direct care and support to clients in their homes, assisting with activities of daily living, including personal hygiene, meal preparation, medication reminders, and mobility assistance
Developed strong rapport with clients, demonstrating empathy, compassion, and respect for their dignity and individuality
Assisted clients with maintaining a clean and safe living environment, including light housekeeping tasks and ensuring proper infection control practices
Monitored clients' health and well-being, promptly reporting any changes or concerns to appropriate healthcare professionals
Implemented care plans and followed established protocols to meet clients' specific needs and promote their independence and well-being
Documented observations, interventions, and client progress accurately and comprehensively in accordance with agency policies and procedures
Collaborated with healthcare professionals, families, and other support team members to ensure coordinated and holistic care
Attended training sessions and workshops to enhance knowledge and skills in providing quality care.
Gas Station Manager/Safety Lead
Nigeria National Petroleum Corporation
05.2016 - 01.2020
Oversee all aspects of gas station operations, including staff management, inventory control, and customer service
Manage a team of [44] employees, including hiring, training, and scheduling
Ensure compliance with safety and environmental regulations related to fuel storage and handling
Monitor inventory levels, order fuel and merchandise, and optimize stocking levels to minimize waste
Implement pricing strategies to maximize profit margins while remaining competitive in the market
Conduct regular equipment maintenance and coordinate repairs to minimize downtime
Develop and implement marketing and promotional strategies to attract and retain customers
Handle customer inquiries and resolve issues promptly and professionally
Maintain accurate financial records, including daily sales reports, cash handling, and expense tracking
Collaborate with vendors and suppliers to negotiate favorable terms and pricing
Enforce security measures to prevent theft and ensure the safety of customers and employees
Train staff in safety protocols, customer service best practices, and operational procedures
Implement cost-saving initiatives, such as energy-efficient equipment upgrades and waste reduction programs
Foster a positive and productive work environment, promoting teamwork and employee morale.
Education
Petroleum Engineering (Masters) -
Teesside University
Middlesbrough, UK
01.2022
Industrial Chemistry (Bachelors) -
University of Abuja
Abuja, Nigeria
09.2014
Skills
Leadership and Team Management
Care Planning and Coordination
Health & Safety Expertise
Excellent Communication and Interpersonal Skills
Regulatory Compliance
Staff Training and Development
Compassion and Empathy
Conflict Resolution
Personal Information
Title: CARE MANAGER
Training
Leadership certification (Runwood homes), 2024
Level 6 Leadership and management (London college of professional studies), Inview
Level 2 Adult Social Care Certification (Learning curve), 2023
Health Care Assistant at The Whitecroft Care Home | Runwood Homes Senior LivingHealth Care Assistant at The Whitecroft Care Home | Runwood Homes Senior Living