Juddy Chemutai

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• Participated in trade shows as a representative of the company which led to fruitful business partnerships.
• Increased public awareness by organising and executing strategic communication plans.
• Created clear, engaging content for company website resulting in higher traffic.
• Regularly communicated with stakeholders keeping them abreast of important updates.
• Streamlined information flow within organisation through intranet management.
• Led meetings to discuss and plan future PR strategies that were successfully implemented.
• Trained new hires on company's communication protocols ensuring consistency of message delivery across all levels of the organisation.

• Communicated with media to build relationships and optimize press coverage
• Contributed to 100% success rate on monthly department goals
• Worked with department and management teams to develop more efficient reporting and contact tools.
• Forged strong media relationships to further public relations goals
• Gathered information on customer opinions and adjusted plans to capitalize on current trends
• Developed campaigns to increase public awareness of company and engage customers.
• Crafted compelling content to raise brand profile among key audiences and drive engagement by 50%.
• Increased revenue by upselling and recommending products.
• Drove employee advocacy 70% by elevating internal communications programs to engage and motivate workforce of 100.
• Planned, designed, produced and scheduled social media campaigns on multiple channels including Twitter, Facebook and Instagram to achieve public awareness on county projects.

• Developed campaigns to increase public awareness of company and engage customers
• Managed high-volume customer queries simultaneously through effective multitasking.
• Managed hospitals social media accounts
• Marketing of facilities programs and services.
• Built sustainable relationship of trust through open and interactive communication with clients.
• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Answered customer telephone calls promptly and improved on-hold wait times.