Summary
Overview
Work history
Education
Skills
Affiliations
Languages
References
Timeline
Receptionist

Yael G. Adriano

Hertford,Hertfordshire

Summary

Outgoing and friendly professional with experience as Receptionist at Clínica Dental Laser, adept in customer service and Spanish-English interpretation. Demonstrated ability to manage high-volume calls and facilitate cross-cultural communication with attention to detail and professionalism. Proven track record in enhancing client satisfaction and public interaction, showcasing a blend of hard and soft skills.

Overview

3
3
years of professional experience

Work history

Receptionist

Clínica Dental Laser
Juárez, Chihuahua
05.2023 - 08.2024
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Managed high volume of incoming calls from multi-line telephone system and documented messages.

Video Remote Interpreter (VRI)

Datamark De Mexico S.A. De C.V.
Juárez, Chihuahua
07.2021 - 08.2022
  • Managed conversational flow without dominating or intruding.
  • Displayed neutrality towards client and limited English speaker to maximise impartiality and non-interference.
  • Maintained understanding of slang, regional differences and informal speech to offer services to broad client base and translate nuances.
  • Offered cultural input to speakers, assisting parties speaking different languages communicate.

Education

GCSEs - Interpretation and Translation of the English Language

Colegio de Bachilleres del Estado de Chihuahua
Juárez, Chihuahua, Mexico
08.2018 - 06.2021

Certificate of Higher Education - Musical Theatre

Mountview Academy of Theatre Arts
Hertford, Hertfordshire
09.2024 -

Skills

  • Customer Service
  • Attention to Detail
  • Trustworthy
  • Professional and smart presentation
  • Spanish and English fluency
  • Accent interference minimisation

Affiliations

  • Acting, singing and dancing

Languages

Spanish
Native
English
Fluent

References

References available upon request.

Timeline

Certificate of Higher Education - Musical Theatre

Mountview Academy of Theatre Arts
09.2024 -

Receptionist

Clínica Dental Laser
05.2023 - 08.2024

Video Remote Interpreter (VRI)

Datamark De Mexico S.A. De C.V.
07.2021 - 08.2022

GCSEs - Interpretation and Translation of the English Language

Colegio de Bachilleres del Estado de Chihuahua
08.2018 - 06.2021

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Yael G. Adriano