Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joy Kaka Atigogo

Worthing

Summary

Enthusiastic and dedicated Support Worker with 5 years of experience in compassionate, person-centered care. Proficient in implementing support and care plans , medication administration, and monitoring. Skilled in building meaningful connections with clients and handling challenges with empathy. Committed to upholding values of dignity, respect, and independence. Strong collaborator with excellent interpersonal skills and a history of positive outcomes. Diligent Caregiver proficient in managing diverse medical conditions and organizing medications and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Support Worker

Avietuis Recruitment Agency
04.2023 - 08.2023
  • Assisted service users with essential personal care tasks, including bathing and dressing, while maintaining a strong focus on promoting positive health and hygiene standards.
  • Offered comprehensive physical and emotional support to service users, demonstrating compassionate care and empathy throughout all interactions.
  • Monitored and recorded service user progress and any changes in their condition, reporting these observations to the appropriate healthcare professionals and maintaining accurate and confidential records.
  • Contributed to maintaining a safe and clean living environment for service users, conducting risk assessments and implementing health and safety measures as required.
  • Upheld the ethical and professional standards of the support worker role, maintaining confidentiality and treating all service users with dignity and respect.
  • Demonstrated sensitivity and cultural awareness when working with service users from diverse backgrounds, ensuring respectful and non-discriminatory care at all times.

Customer Service Assistant

Admiral slots
11.2022 - 04.2023
  • Delivered exceptional customer service, playing a pivotal role in the day-to-day operations of Admiral Slot venues.
  • Actively promoted offers, promotions, and events to enhance the customer experience.
  • Provided refreshments and snacks, contributing to increased customer satisfaction.
  • Utilized product knowledge gained through training to recommend games and alternative machines to customers, facilitating informed decision-making.
  • Demonstrated proficiency in cash handling, accurately conducting transactions and providing change to customers.
  • Conducted ID checks in strict accordance with the challenge 25 policy and gambling legislation compliance.
  • Assisted in venue opening and closing procedures when necessary, ensuring smooth operational transitions.
  • Consistently met and surpassed monthly targets along with other team members

Support Worker

Okiemute Phanuel Dodo Foundation
02.2019 - 08.2022
  • Assisted clients in meeting their daily living needs, focusing on maintaining their self-esteem and overall well-being.
  • Supported clients in managing and achieving individual goals, emphasizing the promotion of independent progression and social skills development.
  • Safely transported clients to appointments, shopping venues, and entertainment events as per the established schedule, ensuring their comfort and well-being during transit.
  • Actively engaged clients in social networks and communities to foster personal health and growth, promoting a sense of belonging and well-roundedness.
  • Maintained comprehensive records of client progress and activities in strict adherence to agency policies and procedures, ensuring accurate and timely documentation.
  • Provided crisis counseling and intervention services to clients during emergency situations, prioritizing their safety and emotional well-being.

Care Support Worker

Umueze Health Centre
06.2017 - 01.2019
  • Enhanced the physical and mental well-being of service users by implementing patient-centered care plans.
  • Administered oral medications in strict accordance with stringent drug control regulations.
  • Provided tailored care and support to cater to individual needs, ensuring a personalized and bespoke service.
  • Monitored the physical and emotional well-being of individuals and promptly reported any changes to care managers.
  • Fostered close partnerships with families, friends, and carers to enhance the effectiveness of care plans.
  • Assisted service users with all aspects of personal hygiene, prioritizing their dignity, privacy, and independence.
  • Upheld high levels of patient morale, offering guidance and emotional support to enhance their well-being.
  • Assisted clients with daily living need to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Education

Master of Science - Data Science

University of Sunderland
Sunderland, SND
09.2023

Bachelor of Science - Mathematics

University of Maiduguri
Nigeria
11.2015

Skills

  • Multitasking and Organization
  • Patient-Centered Care
  • Microsoft Office
  • First Aid and Safety
  • Companionship and Emotional Support
  • Medication Administration
  • Monitoring and Reporting
  • Personal Hygiene Assistance
  • Effective Communication
  • Flexibility
  • Empathy and Compassion
  • Time Management

Certification

Certificate in Data Science, Seedbuilders Nigeria- 2022 Certificate in Customer Service Relations, Chartered Institute of Customer Relationship Management - 2017

CPR certification, British Heart Foundation- 2023

First Aid, Florence Academy

Basic Life Support, Florence Academy

Food Hygiene, Florence Academy

Fire Safety, Florence Academy

Equality, Diversity and LGBTQ+, Florence Academy

Timeline

Support Worker

Avietuis Recruitment Agency
04.2023 - 08.2023

Customer Service Assistant

Admiral slots
11.2022 - 04.2023

Support Worker

Okiemute Phanuel Dodo Foundation
02.2019 - 08.2022

Care Support Worker

Umueze Health Centre
06.2017 - 01.2019

Master of Science - Data Science

University of Sunderland

Bachelor of Science - Mathematics

University of Maiduguri

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Joy Kaka Atigogo