Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
Generic

JOY JASMINE SALAGALA

Leicester,LEC

Summary

I am a compassionate and dedicated individual seeking a care role where i an make a positive difference in people's lives. While i do not have formal experience in care work, possess strong interpersonal skills, patience, and a natural ability to connect with people. Commitment to helping others and eagerness to learn make an ideal candidate for this position. Compassionate individual with strong desire to support and care for others. Demonstrates excellent communication, combined with background in customer service and teamwork. Committed to providing high-quality care and enhancing well-being of those in need.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Warehouse team leader

Royal Mail Group
Crick, Northamptonshire
04.2022 - Current
  • Monitored team performance to maintain high standards of workmanship.
  • Trained new staff members for increased productivity and efficiency.
  • Maintained clean and organised warehouse environment for efficient workflow.
  • "Collaborated within 10-member team to streamline shipping and receiving operations, resulting in 25% improvement in on-time deliveries."
  • "Processed over 400 orders per day with 98% accuracy rate, ensuring timely shipments and reduced errors."

Volunteer Support Assistant

Local Community Centre
BAPATLA INDIA, Bapatla
06.2017 - 03.2019
  • Assisted community members by organizing weekly social events and recreational activities that fostered inclusion and support.
  • Collaborated with senior team members to ensure respectful and safe environment for all participants.
  • Demonstrated strong commitment to teamwork and service by regularly reviewing and enhancing support processes.
  • "Assisted 10–15 residents daily with personal care and daily routines, enhancing their quality of life."
  • "Coordinated weekly schedules for 5 care professionals, reducing missed appointments by 15%."
  • "Volunteered over 50 hours per month at Local community Centre, supporting community events and daily care activities."

Education

Master of Science - Masters in computer science

University of Leicester
Leicester
10.2021 - 01.2024

Bachelor of Science - Electronics and instrument engineering

Bapatla Engineering College
India
04.2012 - 05.2016

Skills

  • Empathy and Compassion: Naturally caring and attentive to needs of others
  • Communication Skills: Clear and effective communicator, able to listen and convey information
  • Reliability: Highly dependable and trustworthy in all tasks undertaken
  • Teamwork: Collaborative and supportive in group settings
  • Problem-Solving: Able to think critically and find practical solutions in challenging situations
  • Medical Records Management
  • Manual handling certification
  • Assisting with personal hygiene

Certification

NVQ level 2 certificate in welfare academy

Studying NCFE cache Level 3 Diploma in Adult Care(NVQ/RQF)

Affiliations

  • Enjoy volunteering
  • supporting family members
  • reading about health topics

Accomplishments

“Recognized by community coordinators for exceptional empathy and dedication during volunteer events.”

Successfully managing or organizing community support projects that showcased teamwork and initiative.

Timeline

Warehouse team leader

Royal Mail Group
04.2022 - Current

Master of Science - Masters in computer science

University of Leicester
10.2021 - 01.2024

Volunteer Support Assistant

Local Community Centre
06.2017 - 03.2019

Bachelor of Science - Electronics and instrument engineering

Bapatla Engineering College
04.2012 - 05.2016

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JOY JASMINE SALAGALA