JOYCE HANSON
Meadows,Nottingham
Summary
Experienced healthcare professional with extensive expertise in elderly care, dementia care, and disability care. Demonstrates proficiency in stroke awareness, safeguarding vulnerable adults, and health and safety compliance. Adept at personal care, patient rehabilitation assistance, and medication administration. Skilled in data recording and reporting, client record management, and confidentiality handling. Committed to maintaining dignity in care while preparing treatment plans and ensuring effective mobility assistance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Homemaker
Hamberley Care Homes
Edwalton, Nottinghamshire
05.2023 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Attended regular training sessions, continually updating knowledge on health conditions common amongst elderly.
- Administered medication accurately to patients following doctor's instructions.
- Assisted in all aspects of personal care, retaining comfort and dignity.
Carer
HEALTH FIRST HOMECARE CONSULT
Accra, Ghana
02.2021 - 02.2023
- Offered meaningful, individualised support and companionship by nurturing client relationships to maintain positive wellbeing.
- Carried out personal care tasks, including meal assistance, toileting and mobility support.
- Promoted independence and dignity by emphasising role of service users throughout care planning process.
- Supported residents with nightly routines and helped to reduce disruptions to sleep, delivering person-centred care in line with individual care plans.
- Maintained accurate client records, helping to maximise data quality and accuracy.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
- Accompanied elderly service users to hospital appointments, community events and ad-hoc errands, providing safety and support.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
- Discussed future care with patients and families, demonstrating emotional resilience, active listening and compassion.
- Counselled patients on pain management best practices, including treatment procedures, medication risks, special diets and physician instructions.
- Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
- Adhered to all company requirements for patient interactions and care standards.
Child Caregiver
Adinkra Childrens' Care
Accra, Ghana
05.2019 - 12.2020
- Built positive relationships with children, parents and staff by providing a friendly, polite and proactive attitude throughout interactions.
- Monitored and recorded children's development, including behaviour and learning, daily for reporting to parents.
- Developed positive parent partnerships by communicating regular updates on child's progress.
- Worked with children ages 8 months to 5 years managing tasks including providing care and planning creative activities.
- Collaborated with colleagues to prepare and plan activities to provide children with the best start in life.
- Ensured smooth day-to-day runnings of nursery by adhering to relevant policies and procedures.
- Kept nursery clean and sanitary through regular deep cleans, keeping in line with Education and Health regulations.
- Used passion, motivation and drive for learning development when working with and educating children.
- Guided children's social development through balanced approach involving learning and free play.
- Transported children to and from school, outdoor spaces and educational locations.
Cashier
Caesars Casino
Osu, Accra, Ghana
03.2015 - 05.2019
- Trained new team members in cash register operation, stock procedures and customer service.
- Completed cross-training to provide support across multiple departments, maintaining smooth store operations during busy periods.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Redeemed coupons and cross-sold products.
- Maintained neat and clean shop floor and storage areas.
- Monitored shop floor for suspicious customer behaviour and signs of theft, following company procedures to prevent shoplifting.
- Maintained clean, tidy and organised checkout areas.
Education
Certificate of Higher Education - Visual Arts
La Presbyterian Senior High School
Skills
- Stroke awareness
- Safeguarding knowledge
- Personal care
- Dementia care
- Data recording and reporting
- Disability care
- Mobility assistance
- Elderly care expertise
- Dignity in care
- Treatment care plans
- Meal and snack preparation
- Health and safety compliance
- Safeguarding vulnerable adults
- Bedmaking
- Patient bath and dressing
- Patient rehabilitation assistance
- Confidentiality handling
- Medication Administration
- Client record management
Certification
- Completed 15 Care Certificate Course, CPD Approved.
- IELTS UKVI Academic overall band score 6.0
Timeline
Homemaker
Hamberley Care Homes
05.2023 - Current
Carer
HEALTH FIRST HOMECARE CONSULT
02.2021 - 02.2023
Child Caregiver
Adinkra Childrens' Care
05.2019 - 12.2020
Cashier
Caesars Casino
03.2015 - 05.2019
Certificate of Higher Education - Visual Arts
La Presbyterian Senior High School
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