Summary
Overview
Work History
Education
Skills
Accomplishments
VOLUNTEERING
Certification
Timeline
Generic
JOYAL BENNY

JOYAL BENNY

Watford,Hertfordshire

Summary

Experienced and compassionate professional with focus on providing high-quality patient care in healthcare settings.

Compassionate Care Manager with talent for improving care services and team coordination. Led initiatives that boosted patient satisfaction and streamlined operational processes, resulting in smoother day-to-day functions. Known for fostering supportive environment for both staff and residents.

Overview

7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Healthcare support worker

Watford General Hospital
Watford, Hertfordshire
02.2023 - Current
  • Improved patient comfort by assisting with daily personal hygiene tasks.
  • Helped elderly residents with basic living skills such as dressing and feeding themselves.
  • Assisted medical staff with routine clinical procedures, enhancing efficiency.
  • Worked closely with multidisciplinary team to deliver holistic care.
  • Providing high quality care for the patients
  • Monitored vital signs of patients under supervision of registered nurse, ensuring well-being.
  • Assisted in mobility exercises to enhance physical strength and recovery of patients.
  • Collaborated effectively with healthcare professionals to provide comprehensive care for patients.

Senior health care assistant

Excel care holdings
Brixton, London
11.2022 - 02.2023
  • Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
  • Assisted clients with daily activities for improved quality of life.
  • Facilitated social outings, promoting community integration and mental wellbeing.
  • Coordinated with healthcare team for effective patient treatment.
  • Managed challenging behaviour using de-escalation techniques, ensured a calm atmosphere.
  • Organised recreational activities which encouraged social interaction among residents.

Activity Manager

Normanshire Care Services Ltd
London, United Kingdom
11.2021 - 11.2022
  • Scheduled activities to maximise participation and enjoyment.
  • In charge of the newly opened day centre of the company.
  • Conducted risk assessments for ensuring participant safety at all times.
  • Managed budgets effectively to minimise costs whilst maintaining quality of service.
  • Maintained safe environment by adhering strictly to health and safety regulations.
  • Recruited skilled professionals for various roles within the team.
  • Produced weekly activity programme, communicating social schedule to all staff and residents.
  • Kept all activities documented to inform future planning.
  • Worked as active team member to achieve highest standards of care.
  • Kept written records of resident participation and regularly reviewed individual needs.
  • Maintained strict confidentiality of resident personal matters.
  • Organised trips around local community, arranging transport and verifying accessibility.
  • Risk assessed planned activities and venues for safe operations.
  • Consulted with staff and relatives to discover beneficial and stimulating activities for participants.

Team Leader

Normanshire Care service
London
11.2020 - 11.2021
  • Provided transportation for medical appointments, ensuring timely arrival.
  • Administered medication according to schedule, promoting optimal health outcomes.
  • Maintained detailed records of patient behaviour changes for healthcare team reference.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Implemented care plans set out by healthcare professionals leading to improved patient well-being.
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Conducted regular performance reviews to identify areas of improvement for each team member.
  • Coached team members through new or difficult workflows.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.

Branch operations coordinator

Om Logistics Ltd
Calicut, India
05.2018 - 12.2018
  • Utilised data analytics tools to monitor campaign performance and make necessary adjustments for maximising effectiveness.
  • Developed comprehensive marketing strategies to enhance brand visibility.
  • Led the creation of digital campaigns, resulting in significant audience engagement.
  • Coordinated staff schedules for optimal resource utilisation.
  • Streamlined branch operations by implementing efficient work processes.
  • Conducted staff training sessions to improve performance levels.
  • Managed documentation for accurate record-keeping.

Education

Care Certificate - Health Care

West Heartforshire Teaching Hospitals
United Kingdom
03.2024 - 06.2024

Bachelor of Commerce - commerce

kannur University
Kannur,India
06.2014 - 05.2017

Skills

  • Patient observations
  • Care plan implementation
  • Patient risk management
  • Medication administration
  • Care management
  • staff management
  • Leadership skills
  • Decontamination standards
  • Safeguarding knowledge

Accomplishments

  • Employee of the Month 07/2023
  • Star Performer 09/2018
  • Promoted as Team lead 10/2021

VOLUNTEERING


  • Theresa Bhavan-04/2020-Health care assisstant

Certification

  • UK full driving Licence.


Timeline

Care Certificate - Health Care

West Heartforshire Teaching Hospitals
03.2024 - 06.2024

Healthcare support worker

Watford General Hospital
02.2023 - Current

Senior health care assistant

Excel care holdings
11.2022 - 02.2023

Activity Manager

Normanshire Care Services Ltd
11.2021 - 11.2022

Team Leader

Normanshire Care service
11.2020 - 11.2021

Branch operations coordinator

Om Logistics Ltd
05.2018 - 12.2018

Bachelor of Commerce - commerce

kannur University
06.2014 - 05.2017

Similar Profiles

CREATE PROFILE
JOYAL BENNY