JOY OJONEH ADAH
Derby
Summary
Compassionate and dedicated Mental Health Support Worker with extensive experience supporting individuals facing mental health challenges across various healthcare settings. Skilled in delivering person-centred care, providing emotional support, and promoting recovery through therapeutic interventions and access to community resources. Adept in crisis intervention, de-escalation techniques, and collaborative care planning with multidisciplinary teams. Holds a Master’s degree in International Business and NVQ Level 3 in Health and Social Care, with up-to-date training in PMVA, moving and handling, and core care practices. Passionate about making a meaningful impact on the lives of clients by fostering empowerment, resilience, and well-being.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Mental Health Support Worker
Staff Support Services Ltd (Cygnet Health Care)
Derby, United Kingdom
07.2024 - 07.2025
- Supported clients with mental health challenges in developing coping strategies and achieving personal goals.
- Provided emotional support and encouragement to foster recovery and resilience.
- Collaborated with healthcare professional to develop and implement individualised care plans.
- Assisted clients in accessing community resources, housing and employment opportunities.
- Facilitated therapeutic and recreational group activities to promote social interaction and mental well-being.
- Conducted regular welfare checks on patients to ensure safety.
- Collaborated with multi-disciplinary teams for comprehensive patient care.
- Participated in ongoing training courses, ensuring up-to-date knowledge of mental health practices.
Care Assistant
360 Connections Agency
UK
01.2024 - 10.2024
- Provided compassionate care and support to elderly clients, assisting with personal hygiene.
- Identifying concerns with patient health and communicate to the clinical team.
- Ensured a safe and clean environment for clients, performing light housekeeping tasks and monitoring their overall well-being.
- Provided emotional support to patients, improving their mental wellbeing.
- Administered medication to patients, ensuring proper health management.
- Respected privacy and dignity of each resident during provision of care services.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
Education
Bachelor’s degree - Banking and Finance
Federal university of Agricultural Makurdi
Makurdi, Benue State /2012 - /2017
Master of Science - International business
University of Derby
Skills
- Mental health conditions
- Person-centred care plans
- Crisis intervention
- De-escalation techniques
- Legislation knowledge
- Safeguarding policies
- Communication skills
- Empathy
- Interpersonal skills
- Organising group activities
- Facilitating group activities
- Collaborative work
- Multidisciplinary teams
Certification
- Health and Social Care Level 3 (NVQ3)
- Prevention Management and Violence and Aggression (PMVA)
- Basic of care certificate from Mellowcare in Derby.
- Face to face moving and handling certificate from Sound Health Derby.
Ref
Upon request.
Affiliations
Cooking, Caring, Reading and Travelling.
Timeline
Mental Health Support Worker
Staff Support Services Ltd (Cygnet Health Care)
07.2024 - 07.2025
Care Assistant
360 Connections Agency
01.2024 - 10.2024
Bachelor’s degree - Banking and Finance
Federal university of Agricultural Makurdi
/2012 - /2017
Master of Science - International business
University of Derby
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